Damion Lawrence

Bought a used car, drove the car off the lot and within 5 miles the check engine light came on. Took it in for repair have to beg for a loaner as I don't have any other form of transportation and I'm a sing miles the check engine light came on. Took it in for repair have to beg for a loaner as I don't have any other form of transportation and I'm a single parent. After 2 weeks they said the car was good. A month later the car was back in for repair with no loaner. After another 2 weeks they said the car was repaired. On my way to work the morning after I picked the car up the check engine light came on again and the car won't start, no loaner and no communication on what the problem is. They don't care about their customers. I can't recommend this dealer after this experience. I still without my car, no loaner and hundreds spent on rentals. More

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My experience at BMW of Ramsey was absolutely horrendous. The client advisor Damion Lawrence and his manager Tim were both disrespectful and dishonest. The price of the vehicle shown on their website clearly The client advisor Damion Lawrence and his manager Tim were both disrespectful and dishonest. The price of the vehicle shown on their website clearly states that it includes all charges and fees except tax, title, registration, and document fee of $899. When the price was presented to me after the test drive, it included thousands of dollars in extra fees and add-ons that came out of nowhere. When questioned about the charges, rather than providing a rational response, I was given hostility and excuses. I was told that I just didn't understand how the car industry works and that this is just how it's done. Their positive google reviews are in no way representative of my time at BMW of Ramsey. Stay away! More

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Damion Lawrence was excellent throughout the process. Clear and transparent about Documents and other requirements, and never over committed. Also, what I appreciated the most was that Damion valued my t Clear and transparent about Documents and other requirements, and never over committed. Also, what I appreciated the most was that Damion valued my time as much as I do. He booked me for a set time/date to finalize documents, and I was in and out in 1.5 hours. Thank you, much appreciated 🙏🏽 More

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