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Damien Hug
Damien Hug at Lake Chevrolet
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Damien Hug

Service Advisor

Lake Chevrolet

4100 South 27th Street
Milwaukee, WI 53221

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4.2
19 Reviews
4.2

19 Reviews

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19 Reviews of Damien Hug

September 26, 2024

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Employee Rating

He was great and helped me with everything I needed. Thank you! Idk what else to say More

by roser
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Recommend Dealer
Yes
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Sep 27, 2024

Lake Chevrolet responded

Thank you for your kind words! We're thrilled to hear that you had a great experience at Lake Chevrolet. Your satisfaction is our priority, and we're here to assist you whenever you need us. We look forward to seeing you again soon! Sincerely, The Team at Lake Chevrolet

September 20, 2024

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Employee Rating

Costumer service at the beginning was okay. After I try to contact Damien but no respond. I try to see what recall they did on my vehicle but no answer. I took it for a main reason but came out More

by Yesenia
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Workmanship
Service Time
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Recommend Dealer
No
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September 13, 2024

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Amazing people giving amazing customer service ! This was one of the best costumer service experiences I have ever received anywhere! More

by none23
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Recommend Dealer
Yes
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Sep 16, 2024

Lake Chevrolet responded

Thank you so much for your wonderful feedback! We’re thrilled to hear that you had such an amazing customer service experience at Lake Chevrolet. Our team is dedicated to providing the best service possible, and your kind words motivate us to keep up the great work. We look forward to seeing you again soon! Sincerely, The Team at Lake Chevrolet

September 09, 2024

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Was supposed to get a car wash and driving home noticed my truck wasn't washed. Wasn't happy, just ask my wife. More

by Herb
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Recommend Dealer
No
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September 09, 2024

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Excellent service, friendly staff members, was in & out at a decent time frame. Would recommend Lake Chevy More

by Ana m Rodriguez
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Service Communication
Recommend Dealer
Yes
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Sep 11, 2024

Lake Chevrolet responded

Thank you, Ana! We appreciate your kind words about the excellent service and friendly staff at Lake Chevrolet. We're glad to hear you had a smooth and efficient experience. Your recommendation means a lot to us. We look forward to serving you again in the future! Sincerely, The Team at Lake Chevrolet

September 05, 2024

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Readily available and timely appointments. Not the least bit pushy. Would recommend them to everyone. More

by Gmalynda
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Recommend Dealer
Yes
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Sep 05, 2024

Lake Chevrolet responded

Thank you for your review! We're glad to hear that you found Lake Chevrolet to have readily available and timely appointments, and that you appreciated our no-pressure approach. Your recommendation means a lot to us! We look forward to assisting you again in the future. Sincerely, The Team at Lake Chevrolet

September 04, 2024

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Polite, very eficent, informative about product the parts department was very helpful picking out the right part More

by Ravenaber13
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Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: The parts department

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Sep 05, 2024

Lake Chevrolet responded

Thank you for your fantastic review! We truly appreciate your kind words about our parts department's helpfulness and efficiency at Lake Chevrolet. It’s great to hear that you found the information provided to be valuable. We look forward to assisting you again in the future! Sincerely, The Team at Lake Chevrolet

August 30, 2024

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Damian was helpful and kind. Lake Chevy was professional with handling any questions or concerned that I had. More

by Kyle
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Workmanship
Service Time
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Recommend Dealer
Yes
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Sep 02, 2024

Lake Chevrolet responded

Thank you for your feedback, Kyle! We're glad to hear that you found our team at Lake Chevrolet professional and that Damian was helpful and kind. If you have any further questions or need assistance, please feel free to reach out. We look forward to seeing you again! Sincerely, The Team at Lake Chevrolet

August 30, 2024

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Bad experience. No warranty the all on a mechanic shop very good sellers. Very bad responsibility More

by Riaremodeling
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Workmanship
Service Time
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Recommend Dealer
No
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Sep 05, 2024

Lake Chevrolet responded

Thank you for sharing your feedback with us. I'm sorry to hear about your experience, and I want to clarify that we do offer warranties on parts and, in some cases, on labor as well. We strive to provide our customers with the best possible service, and it's disappointing to learn that we didn't meet your expectations on this occasion. I would like to investigate this further to better understand what happened. Please email me your service details to social@lakeautogroup.com. Thank you for bringing this to our attention. We truly value your business and hope to have the opportunity to regain your trust.

August 28, 2024

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Employee Rating

Customer service was very good staff were very helpful and understanding and were able to fix the problem in a timely matter. Really like the shuttle service very convenient. More

by ezetino23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Webler

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Aug 29, 2024

Lake Chevrolet responded

Thank you for your wonderful review! We’re thrilled to hear that you had a positive experience with our staff at Lake Chevrolet and that they were able to assist you effectively. We're also glad to know you found our shuttle service convenient. We hope to see you again soon! Sincerely, The Team at Lake Chevrolet

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