Damian Gonzalez | Page 4

My son helped me decide to purchase this vehicle as he loves to do research and found that Subarus are the most reliable car now. I very much appreciate Lauren and Damien communicating with him over the loves to do research and found that Subarus are the most reliable car now. I very much appreciate Lauren and Damien communicating with him over the phone and with me in person. Damien works wonderfully with older clients who need reassured. He was very friendly and helpful! I love my new Subaru. Thank you both for your kindness. More

by CINDYSEARS10 Verified Customer Verified Customer

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Lauren, Damian and Greg were very helpful with the purchase of our new vehicle. Would recommend them for your next purchase. purchase of our new vehicle. Would recommend them for your next purchase. More

by LBDB69 Verified Customer Verified Customer

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Worst experience ever. I bought my car about a month ago and I still cannot drive it. They gave me the wrong car fax information, then when they did give me the right infor I bought my car about a month ago and I still cannot drive it. They gave me the wrong car fax information, then when they did give me the right information they gave me hardly any time to look it over and dismissed my questions about it. The day I took it home I contacted them about transmission issues. I was not able to drive it above 50 mph during the test drive, and at 60-70 on my way home it was having issues. The transmission was shot, which I had to fight them over because they said it was not, but they only drove it from 15 minutes after they took it back to look at it. They finally took it for a longer drive and they sent it to a different dealership to get the transmission replaced. I had no loaner vehicle the whole time. I go to pick up my car after the supposed transmission fix and they lost one of my key fobs. So they had to keep it again. I was supposed to have the loaner they gave me for over the weekend, but they surprised me with a phone call the next morning 20 minutes before dropping off my car to me with the new key fob. Fine. Lack of communication and telling me one thing and then doing another. Fine. What is not fine is that 30 minutes after driving the car the check engine light comes on and it starts making a grinding noise. I call and text them immediately- i get no communication back. When they finally did get back to me, they want me to take it to a different dealership closer to me. Fine. No one called that other dealership and I know this because before going out on the snowy/icy roads I called that other dealership and they said there’s no record or notes about me bringing my car in for service. Kenny Ross sold me a lemon, knew they sold me a lemon, and now they refuse to take the car back when I have repeatedly told them I no longer want the car (something I said from day one when they asked if they could make it right by picking the car up to look at the transmission- I gave them a chance to fix it, and this is how they fix it??) DO NOT BUY A CAR FROM KENNY ROSS SUBARU More

by Pissed OFF Verified Customer Verified Customer

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Everyone couldn’t have been more helpful. Very happy with the new car. Great sales. Very happy with the new car. Great sales. More

by BJLASH Verified Customer Verified Customer

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Extremely courteous and polite with a friendly conversation, no pressure into the purchase. Thank you conversation, no pressure into the purchase. Thank you More

by JOOSH65 Verified Customer Verified Customer

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This has by far been the best experience buying a car. Damien was great to work with. The application was easy and approval was quick. Once we got to finance, Greg made sure we understood all our options Damien was great to work with. The application was easy and approval was quick. Once we got to finance, Greg made sure we understood all our options and was very helpful. We drove over an hour to get there, and from the minute we arrived everyone was so friendly and welcoming. It was also my son’s first time buying a car and it couldn’t have gone smoother. I would highly recommend the dealership and the entire team! What I was dreading turned out to be an amazing experience! More

by KAELIN1888 Verified Customer Verified Customer

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Damian was personable, helpful and accommodating as we progressed through different options for our car purchase. progressed through different options for our car purchase. More

by REGARD87 Verified Customer Verified Customer

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Answered all of my questions thoroughly and was patient which I can appreciate. For my first time ever going to a dealership, it was smooth and comfortable. which I can appreciate. For my first time ever going to a dealership, it was smooth and comfortable. More

by WBURKE8166 Verified Customer Verified Customer

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Everyone we interacted with during the buying process was awesome. The sales department, manager, and finance department made buying our new Crosstrek a very nice experience. I would definitely send my fri awesome. The sales department, manager, and finance department made buying our new Crosstrek a very nice experience. I would definitely send my friends and family to them and trust they would be in good hands. More

by CJCARNEY1604 Verified Customer Verified Customer

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We greatly value Kenny Ross Subaru for their professional, straightforward approach. We came to KRS within an hour and a half of closing, and we were very pleased to get right to the buying pro professional, straightforward approach. We came to KRS within an hour and a half of closing, and we were very pleased to get right to the buying process. We bought a 2025 New Outback within this time, due to the no nonsense and very helpful approach of Damian Gonzalaz, our sales associate. This was an extremely easy and wonderful experience! Damian was professional, personable and very helpful. More

by TRENTDBOCAN51 Verified Customer Verified Customer

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