Dalton Mckenna | Page 4

Natalie was very professional and very communicative. I will be calling upon her next time I need service for my car. I will be calling upon her next time I need service for my car. More

by BMAKITA33 Verified Customer Verified Customer

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Great service, friendly staff, awesome hot chocolate. Comfortable waiting area. All around great customer service Comfortable waiting area. All around great customer service More

by GRANDMAJAN336 Verified Customer Verified Customer

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Toyota lost one of my wheel caps during a routine balance and alignment. I didn’t notice it until several days after the service. It was reviewed and confirmed by Chelsea the manager that the cap was on at e and alignment. I didn’t notice it until several days after the service. It was reviewed and confirmed by Chelsea the manager that the cap was on at entry and missing at service completion. I was then asked to find the replacement on my own which was completely inappropriate and should have been handled by Toyota. It took me several weeks to find the replacement cap which ultimately was the wrong size and had to be returned. I then insisted that you guys find the cap which resulted in me having to make another trip to Toyota with my truck to have it properly measured using the remaining caps and order the correct fit. It was ultimately ordered correctly by Toyota. Moral of the story “Do Better” Rick Carter More

by Rick Carter Verified Customer Verified Customer

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This toyota place genuinely cares about there customers and listens to your needs and wants. and listens to your needs and wants. More

by RMONTRY Verified Customer Verified Customer

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As usual, I was very happy with my experience at Findlay. From being greeted promptly upon arrival, consulting with Dalton and Jamie, to checking out and finding my car waiting for me st the curb, I found th From being greeted promptly upon arrival, consulting with Dalton and Jamie, to checking out and finding my car waiting for me st the curb, I found the entire process to be efficient, professional, and friendly. More

by KENAFT Verified Customer Verified Customer

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Great experience at Findlay Toyota. They performed routine maintenance in a timely manner and got me back on the road. They performed routine maintenance in a timely manner and got me back on the road. More

by Scawt Verified Customer Verified Customer

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Very good service. Natalie estimated the service would take about 2 1/2 hours. while waiting, I received a text asking for authorization to provide two additional maint Natalie estimated the service would take about 2 1/2 hours. while waiting, I received a text asking for authorization to provide two additional maintenance requirements and the approximate cost. I authorized the additions and still received my vehicle back about 15 minutes early. Great work!! More

by WORKOUT1000 Verified Customer Verified Customer

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Findlay have a perfect team, attention and service are quick and efficient, thank you always quick and efficient, thank you always More

by Yesenia Verified Customer Verified Customer

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Good service great waiting area for waiting they have snacks and drinks there was tv but not all tv was showing they have clean restrooms snacks and drinks there was tv but not all tv was showing they have clean restrooms More

by SJDVC105253 Verified Customer Verified Customer

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I had good experience Mr Mcfaden could be more friendly Kept me well informed Showed importance to my concerns Kept me well informed Showed importance to my concerns More

by bokharimd Verified Customer Verified Customer

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