Dallas Ware

Always had good experiences with this dealership and its people and always felt respected, even when I had different perspective (sales or service). On the sales side this time, I looked at both new and people and always felt respected, even when I had different perspective (sales or service). On the sales side this time, I looked at both new and used cars and worked mostly with Erin, who was great. She's especially good at focusing on customer desires and not her sales pitch. (So, she won't pitch/educate you on a certain feature if you're not interested in it, for instance.) I will buy from Heritage Honda Parkville again and - assuming she's still there when I buy again, would be happy to work with Erin when I do. More

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verty quick process i didnt think i would buy a car today but Tyrae made me feel bery welcome. Im happy with my purchase but Tyrae made me feel bery welcome. Im happy with my purchase More

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Jacky and Branford were amazing. I went in to buy my first car and they did everything they could to make sure it was in my price range. They really went the extra mile. If you go to I went in to buy my first car and they did everything they could to make sure it was in my price range. They really went the extra mile. If you go to get a car at this dealership as for them they will make sure you leave happy. More

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Convenient and great customer service. Hassle free. Was happy to drive off in a new Honda CRV. Hassle free. Was happy to drive off in a new Honda CRV. More

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They were very helpful getting the car I wanted to the location I wanted. all the steps to purchasing the car was smooth location I wanted. all the steps to purchasing the car was smooth More

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Matthew Weiner was professional, friendly, and knowledgeable. He took all of my concerns into conderation when applying for my vehicle. knowledgeable. He took all of my concerns into conderation when applying for my vehicle. More

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At first, I had a gentleman (Ibrahim) who helped me find an HR-V that met my specific requirements. He said that he would hold the car for me. He did NOT. He said that he would go out and get a Honda Civic an HR-V that met my specific requirements. He said that he would hold the car for me. He did NOT. He said that he would go out and get a Honda Civic for my son to drive. We waited 25 minutes. Then, he came in and had a long conversation with several other employees. That lasted at least 20 minutes. He said that he was talking about a customer. I WAS SUPPOSED TO BE THE CUSTOMER. After that I was assigned to Erin who was like a breath of fresh air. She contacted me before I arrived at the dealership. She told me exactly when to arrive so that she could get the Honda of my choice. Erin provided a Honda Civic for my son and let him drive it for an extended period of time. She helped me through all of the paperwork. Every time that she needed to go somewhere else for a while, she explained herself and her actions completely. Then, she got Dallas to help set up my phone in my car. He was extremely upbeat and a delight to work with. More

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Matt Weiner and Sam Seris went above and BEYOND for us. We were buying two cars and they worked their butts off to get us exactly what we wanted in as little time as they could. We were buying two cars and they worked their butts off to get us exactly what we wanted in as little time as they could. More

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Erin was an absolute pleasure to work with today. I arrived around 10am and had spoken to a different salesman the night prior who was supposed to set me up with a few cars for a test drive. He ended I arrived around 10am and had spoken to a different salesman the night prior who was supposed to set me up with a few cars for a test drive. He ended up dropping the ball. Erin stepped up and helped me with absolutely everything I needed. She helped me test drive at least 5 different cars. She never once made me feel pressured into the purchase. She showed me everything from suvs to sedans to ensure I found the right car for me. I settled with a new 24 Accord and couldn’t be happier. It’s a safe, smart and practical car. Perfect for the family and I. If you are in the market for a Honda or any car. I’d 1000% recommend you stop in and see Erin Natzke at Heritage Honda Parkville. She will treat you the way you are supposed to be treated when shopping for a vehicle. Thank you Erin! More

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Very friendly all around, very professional, we were comfortable and happy every step of the way! comfortable and happy every step of the way! More

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