Dale Cook | Page 36

My best Benz Experience After leasing MBZ for over 20 years I was positively blown away by the treatment and respect shown by Dale Cook and the folks at MBZ of Princeton. No After leasing MBZ for over 20 years I was positively blown away by the treatment and respect shown by Dale Cook and the folks at MBZ of Princeton. No high pressure, just one to one respect and no BS that many dealers over use. Dale is the most knowledgeable and patient representative I have ever dealt with, on the east and west coast. My habit is to shop 3 agencies to find the most competitive and Dale has come out on top 2 times now. Just leased my 2nd MBZ SUV from Dale and could not be happier. Respect is shown by the entire team at MBZ Princeton from the receptionist forward. It has truly been my pleasure to acquire a luxury vehicle and not feel as though I was in a 15 round fight. If more agencies followed the MBZ of Princeton recipe for success perhaps more people would not dread the "car buying experience". As an aside, I have an agency 7 minutes from my front door. Can you say "Non-Competitive"? MBZ of Princeton and Dale Cook, both a breath of Fresh Air. More

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Excellent experience, very professional and knowledgeable Dale is very professional, knowledgeable and easy to work with. Overall a very good experience. As a long-time MB customer, we think Dale is the best Dale is very professional, knowledgeable and easy to work with. Overall a very good experience. As a long-time MB customer, we think Dale is the best ever! More

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Keep coming back! We have bought/leased 13 vehicles at this leadership and with the same salesperson. We keep going back and would not change dealership or make of car We have bought/leased 13 vehicles at this leadership and with the same salesperson. We keep going back and would not change dealership or make of car because of the excellent performance in all areas - sales, delivery, service, attention to detail, ease of transaction and continued support after the purchase. We now live 1.5 hours away and will not change dealerships! More

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Third Time's a Charm! This is the third car that I've bought from MB Princeton and the third time that I've dealt with Dale Cook. His professionalism, friendly demeanor, an This is the third car that I've bought from MB Princeton and the third time that I've dealt with Dale Cook. His professionalism, friendly demeanor, and his willingness to bring his best deal upfront makes my purchasing experience a pleasure. When working with Dale, I've never felt that I've had to fight to get a good deal, or that Dale was doing anything less than what was in my best interest. I honestly would recommend Dale to friends and family. Thanks to Dale for all his help! More

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Great experience with an amazing person This is my 3rd Mercedes and no one comes close to Dale Cook. He was very patient and was extremely helpful in getting me my car. I highly recommend Da This is my 3rd Mercedes and no one comes close to Dale Cook. He was very patient and was extremely helpful in getting me my car. I highly recommend Dale and look forward to working with him in the future. More

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one happy and satisfied customer Our sales representative Mr.Dale Cook was very professional and courteous. This is my four MB purchase with Mr.Dale Cook, reason why we keep going b Our sales representative Mr.Dale Cook was very professional and courteous. This is my four MB purchase with Mr.Dale Cook, reason why we keep going back to Mr.Dale Cook because his pleasant and easy to talk to. Thanks Victor Rivera for all u help.. More

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Great Refreshing Change from Other Dealershiips I came to this dealership to lease a car and wanted to compare whatever deal they gave me with others. This was the first dealership I visited and as I came to this dealership to lease a car and wanted to compare whatever deal they gave me with others. This was the first dealership I visited and as soon as I came in the door, it was very different from what I expected. No one was rushing or attacking you as soon as you walk in the door. The atmosphere was much more quiet, relaxed and pleasant. This might have been because I went during the work week, however, it was really nice to come in and not be attacked. The assistant referred us to Dale Cook and I'm glad she did. Dale was very pleasant from the get go. He sat down with me and my husband and asked us what we were looking for in the car. After a quick chat, he was able to pull up numbers for us right away. He didn't have to consult with anyone or ask us that infamous question "how much can you pay". He laid out the numbers and it seemed like a great deal. It was the easiest, quickest, and most pleasant trip to the dealership. Of course we couldn't take the deal right away. We wanted to go shop some more and Dale understood. He stated we would come back and boy was he right! We went to other dealerships and my dislike for dealerships was awoken again. The dealerships were so horrible and was pushing us to sign a deal that same night or else "the price might go up'. Personally, I didn't have time to compare the price that dealership was giving me compared to Dale but I just didn't like the environment at all. We left as soon as we could and never looked back. We came back to Dale and he was able to go through many lengths to find our car. I was very finicky with certain items, but he was patient the whole way through. He found our car and gave us an even better deal than the first time! Not only did he give us a good deal but he also gave us a loaner while we waited for car to come in. It was such a pleasure to deal with Dale and I will def. be coming back to him and referring others! More

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Exceptional care by Dale Dale has been patient, understanding and working with us and going above and beyond to make sure that we get the right car for us, second time.. Th Dale has been patient, understanding and working with us and going above and beyond to make sure that we get the right car for us, second time.. Thanks Dale More

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A Positive and Rewarding Experience We entered the Mercedes-Benz dealership of Princeton hoping to have a successful experience of purchasing a 2015 SUV than we had from the previously t We entered the Mercedes-Benz dealership of Princeton hoping to have a successful experience of purchasing a 2015 SUV than we had from the previously two Mercedes dealership we visited. Our sales representative was Dale Cook. He greeted us with a big smile and asked how can he be of help. We explained to him what we were looking for and what we could financially afford. He was extremely knowledgeable, patience and informative. Within minutes after he sat down at his computer and looked through his inventory of SUV's he said, “let’s take a look at these cars that I think will fit your needs”. We spent hours asking questions, getting in and out of cars, test driving cars and then we found the SUV we were looking for. We especially want to thank Dale for his honesty, his demeanor and his skill to be able to listen carefully to the customer and provide them with the many available options that might work for them personally. This was a positive and rewarding experience and we thank everyone at the dealership for their services. LNK More

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Above and Beyond I am accustomed to great service and as a loyal Lexus customer was concerned about whether or not Mercedes could meet my expectations. I needn't hav I am accustomed to great service and as a loyal Lexus customer was concerned about whether or not Mercedes could meet my expectations. I needn't have worried. I worked with Dale Cook who couldn't have been any more professional. He listened to my needs and I actually had FUN car shopping! I appreciate that in the higher end car market there is no "hard sell" and was glad to see that was also the case here at Mercedes. My car was a special order so during the 4 month wait, lines of communication were open! Dale responded quickly and always had the time to research the answer to my questions. I highly recommend working with him. I just picked up my vehicle so cannot rate the service department yet. More

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