Dale Cook | Page 36

one happy and satisfied customer Our sales representative Mr.Dale Cook was very professional and courteous. This is my four MB purchase with Mr.Dale Cook, reason why we keep going b Our sales representative Mr.Dale Cook was very professional and courteous. This is my four MB purchase with Mr.Dale Cook, reason why we keep going back to Mr.Dale Cook because his pleasant and easy to talk to. Thanks Victor Rivera for all u help.. More

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Great Refreshing Change from Other Dealershiips I came to this dealership to lease a car and wanted to compare whatever deal they gave me with others. This was the first dealership I visited and as I came to this dealership to lease a car and wanted to compare whatever deal they gave me with others. This was the first dealership I visited and as soon as I came in the door, it was very different from what I expected. No one was rushing or attacking you as soon as you walk in the door. The atmosphere was much more quiet, relaxed and pleasant. This might have been because I went during the work week, however, it was really nice to come in and not be attacked. The assistant referred us to Dale Cook and I'm glad she did. Dale was very pleasant from the get go. He sat down with me and my husband and asked us what we were looking for in the car. After a quick chat, he was able to pull up numbers for us right away. He didn't have to consult with anyone or ask us that infamous question "how much can you pay". He laid out the numbers and it seemed like a great deal. It was the easiest, quickest, and most pleasant trip to the dealership. Of course we couldn't take the deal right away. We wanted to go shop some more and Dale understood. He stated we would come back and boy was he right! We went to other dealerships and my dislike for dealerships was awoken again. The dealerships were so horrible and was pushing us to sign a deal that same night or else "the price might go up'. Personally, I didn't have time to compare the price that dealership was giving me compared to Dale but I just didn't like the environment at all. We left as soon as we could and never looked back. We came back to Dale and he was able to go through many lengths to find our car. I was very finicky with certain items, but he was patient the whole way through. He found our car and gave us an even better deal than the first time! Not only did he give us a good deal but he also gave us a loaner while we waited for car to come in. It was such a pleasure to deal with Dale and I will def. be coming back to him and referring others! More

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Exceptional care by Dale Dale has been patient, understanding and working with us and going above and beyond to make sure that we get the right car for us, second time.. Th Dale has been patient, understanding and working with us and going above and beyond to make sure that we get the right car for us, second time.. Thanks Dale More

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A Positive and Rewarding Experience We entered the Mercedes-Benz dealership of Princeton hoping to have a successful experience of purchasing a 2015 SUV than we had from the previously t We entered the Mercedes-Benz dealership of Princeton hoping to have a successful experience of purchasing a 2015 SUV than we had from the previously two Mercedes dealership we visited. Our sales representative was Dale Cook. He greeted us with a big smile and asked how can he be of help. We explained to him what we were looking for and what we could financially afford. He was extremely knowledgeable, patience and informative. Within minutes after he sat down at his computer and looked through his inventory of SUV's he said, “let’s take a look at these cars that I think will fit your needs”. We spent hours asking questions, getting in and out of cars, test driving cars and then we found the SUV we were looking for. We especially want to thank Dale for his honesty, his demeanor and his skill to be able to listen carefully to the customer and provide them with the many available options that might work for them personally. This was a positive and rewarding experience and we thank everyone at the dealership for their services. LNK More

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Above and Beyond I am accustomed to great service and as a loyal Lexus customer was concerned about whether or not Mercedes could meet my expectations. I needn't hav I am accustomed to great service and as a loyal Lexus customer was concerned about whether or not Mercedes could meet my expectations. I needn't have worried. I worked with Dale Cook who couldn't have been any more professional. He listened to my needs and I actually had FUN car shopping! I appreciate that in the higher end car market there is no "hard sell" and was glad to see that was also the case here at Mercedes. My car was a special order so during the 4 month wait, lines of communication were open! Dale responded quickly and always had the time to research the answer to my questions. I highly recommend working with him. I just picked up my vehicle so cannot rate the service department yet. More

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Outstanding service Great experience to say the least. I was provided with outstanding service. Dale Cook assisted me with the selection of my new truck which I absolutel Great experience to say the least. I was provided with outstanding service. Dale Cook assisted me with the selection of my new truck which I absolutely love. More

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Outstanding experience I recently leased my Mercedes ML-350 from Dale Cook. My experience with Princeton Mercedes was nothing less than outstanding. Dale was very profession I recently leased my Mercedes ML-350 from Dale Cook. My experience with Princeton Mercedes was nothing less than outstanding. Dale was very professional, experience; he listened my needs, answered all the questions and followed up with me with no sales pressure. He took his time and shown a lot of patience before I was 100% convince that I found my car. Dale gained my trust and definitely was a key factor in my final decision between Audi Q7 and ML 350. Well done Dale! It was a great pleasure working with you. Thanks a lot! More

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Best Car Lease Experience Ever I leased the 2016 E-350 this past weekend. The professionalism and expertise exemplified by Dale Cook was a significant factor in my decision. I was I leased the 2016 E-350 this past weekend. The professionalism and expertise exemplified by Dale Cook was a significant factor in my decision. I was moved through the paper process in an extremely timely manner. I am confident that should I have any issues or concerns in the future they will be addressed to my satisfaction. More

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Simply the Best I recently leased my fourth Mercedes from Dale Cook. He is like a fine wine that gets better with age! Every transaction, every interaction in the 8 y I recently leased my fourth Mercedes from Dale Cook. He is like a fine wine that gets better with age! Every transaction, every interaction in the 8 years I have known Dale has been smooth and flawless. In addition to his warm and engaging presence, Dale is extremely knowledgeable about the brand and I trust him to always select the perfect vehicle for me. Each new car Dale has picked for me has been better than the last. He knows just what options and accessories to choose and always executes a perfect delivery. I look forward to hearing from him when this lease expires, knowing that he will have a new, improved version waiting there for me. Thank you Dale, you are simply the BEST! More

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Excellent Experience As soon as I stepped into the Princeton dealership, I was greeted by Mr Dale Cook, who immediately impressed me by his courtesy and professionalism. H As soon as I stepped into the Princeton dealership, I was greeted by Mr Dale Cook, who immediately impressed me by his courtesy and professionalism. He is very knowledgeable about every detail pertaining to each model. He identified my needs, and immediately engaged my undivided attention. He gained my trust, especially when he exerted no pressure on me to finalize the deal on the spot, like many other salesmen at other dealerships. When I decided to go ahead with the deal, I phoned him & he took it upon himself to finalize all the paperwork necessary in my absence, so as not to waste my time. On the delivery date, he came personally to my house to pick me up, since I had no one to drop me off at the dealer. Mr Cook gained a customer for life! I was also extremely pleased with the expertise of young Mr Adam Gelfand, who is a technology wiz. He was unbelievably patient, as he explained all the goodies that are now present in all the new models. Thank you Adam for your knowledge & pleasant attitude. More

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