Dale Chavez
Dale Chavez at Certified Benz & Beemer
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Dale Chavez

Service Director

Certified Benz & Beemer

6725 E McDowell Rd
Scottsdale, AZ 85257

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5.0
6 Reviews
5.0

6 Reviews

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6 Reviews of Dale Chavez

March 12, 2025

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Employee Rating

Very professional ,helpful and always willing to get you the appointment needed and snacks are great More

by Rromero21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 13, 2025

Certified Benz & Beemer responded

Dear Rromero21: We really appreciate you taking the time to share your positive feedback on your visit to our Service Department. Thanks so much for your kind words and support. Please let us know when we can ever assist you again in the future.

February 20, 2025

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Took my vehicle in for service and unfortunately the service team did not complete the full spectrum of work. When I contacted them back they told me just bring the vehicle back in. I live 45 minutes aw More

by kvincecaddy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 28, 2025

kvincecaddy responded

Dale, Thank you again for making sure my concerns were taken care of. Appreciate the quality and service you have provided.

December 20, 2024

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Employee Rating

The buying experience provided by the team is a relief compared to other dealership,‘particularly David Escalante, Kerry Abramson and Dale Chavez. Process was smooth, honest and fair. More

by Gonzo
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: David Escalante , Kerry Abramson

Dec 21, 2024

Certified Benz & Beemer responded

Dear Gonzo: We could not be happier to hear how David, Kerry and Dale all made your recent purchase such a good one! Thanks so much for your kind words and support. Please let us know when we can ever assist you again in the future. Happy Holidays!

November 27, 2024

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Employee Rating

The Service Staff at CBB has always kept their word regarding costs and time to repair. They maintain a high level of communication and let me know of unforeseen issues mid-repair. More

by Tide Roller
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Dec 01, 2024

Certified Benz & Beemer responded

Dear Tide Roller: Thanks so much for sharing about how you have been treated by our Service Department when you have brought your vehicle in for service. We are grateful for your continued support and look forward to being there for you in the future.

September 27, 2024

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Employee Rating

Great price and business definitely recommend. Q and Sarah were great and made it very easy. More

by tajbarab
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Naimul "Que" Sadeque, Steve Ede , Sara Al Taay

Sep 27, 2024

Certified Benz & Beemer responded

Dear tajbarrab: We couldn't be happier that Que and Sara helped make your BMW purchase so easy for you. Thanks so much for your business as well as your recommendation of CBB to others. We look forward to the pleasure of helping you again in the future.

September 08, 2024

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Employee Rating

I continue to appreciate the personal and professional touch I receive from the CB&B service department when I have my Mercedes vehicles (x3) maintained there. More

by Evan
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Marcus Andrews , Bryan Sullivan

Sep 09, 2024

Certified Benz & Beemer responded

Dear Evan: We cannot thank you enough for your continued confidence and support of our Service Department! Thank you so much for having CBB take care of your multiple Mercedes-Benz vehicles. We look forward to continuing to provide you with 5 Star customer service in the future.

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