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Dakota Jacoby

Overview Reviews (11) Inventory (228)

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Dakota Jacoby

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Dakota Jacoby

Parts Manager

Jim Norton Toyota Tulsa

9809 South Memorial Drive
Tulsa, OK 74133

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4.8

11 Reviews

Overview Reviews (11) Inventory (228)

4.8

11 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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11 Reviews of Dakota Jacoby

June 07, 2024

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Employee Rating

This is my second vehicle from Jim Norton, and I have been completely impressed from my first visit to the facility. I did not repurchase from my hometown due to the lack of service and it was a great de been completely impressed from my first visit to the facility. I did not repurchase from my hometown due to the lack of service and it was a great decision to seek out the Jim Norton team... And the added incentive of Toyota Bucks for competitive fishing, simply put it over the top! More

by ILEYBAS

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Kade Stuart, Jeff 'Stewart' Cantrell , Frank Freer

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Jun 10, 2024 -

Jim Norton Toyota Tulsa responded

Thank you for choosing Jim Norton Toyota for your vehicle purchase! We are thrilled to hear that you had such a positive experience with us and that you were impressed from your first visit. We appreciate your loyalty and are glad that our team provided you with excellent service! We look forward to seeing you again in the future. Sincerely, Courtney, Jim Norton Auto Group

June 03, 2024

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Employee Rating

Great job to my service team representing your company have a wonderful day and thanks again have a wonderful day and thanks again More

by kwfields12

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: David Holmes, Eric Cooper, Josh Pippin, Jeff Lauinger, Jeff 'Stewart' Cantrell, Rachel Farrell

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Jun 04, 2024 -

Jim Norton Toyota Tulsa responded

Thank you for your kind words and 5-star review! We're delighted that our service team provided you with a great experience at Jim Norton Toyota. We appreciate your feedback and look forward to seeing you again in the future. Have a wonderful day! Sincerely, Courtney, Jim Norton Auto Group

May 23, 2024

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Good the worker and friendly no need to get appointment You can go whenever you have time for oil change You can go whenever you have time for oil change More

by khsiampu

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: David Holmes, Greg Foster, Eric Cooper, Zeb Freter, Auston Foster, Jeff Lauinger, Jeff 'Stewart' Cantrell, Rachel Farrell , Levi Hale

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May 24, 2024 -

Jim Norton Toyota Tulsa responded

Thank you for taking the time to leave us a 5-star review! We appreciate your feedback about our friendly and efficient service at Jim Norton Toyota. We're glad to hear that you found our team accommodating for your oil change needs. We look forward to seeing you again for future maintenance. Sincerely, Courtney, Jim Norton Auto Group

April 23, 2024

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Great service and attitude all the time and I appreciate it so I continue to make sure they are my favorite it so I continue to make sure they are my favorite More

by fnfash98

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: David Holmes, Greg Foster, Eric Cooper, Zeb Freter, Auston Foster, Jeff Lauinger, Jeff 'Stewart' Cantrell, Rachel Farrell , Levi Hale

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Apr 24, 2024 -

Jim Norton Toyota Tulsa responded

Thank you for writing this amazing review for our team! At Jim Norton Toyota, we always appreciate customer feedback, and we are pleased to hear that our team provided a comfortable and welcoming visit. We hope to earn the opportunity to work with you again in the future. Please let us know if you have any questions. Sincerely, Courtney, Jim Norton Auto Group

March 31, 2024

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I get wonderful service each time I go in for care & David is great rep. David is great rep. More

by music.box2949

Verified Customer

Service Price Transparency

Workmanship

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: David Holmes

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Apr 01, 2024 -

Jim Norton Toyota Tulsa responded

We truly appreciate you taking the time to write about your experience at our service department! We want to provide all of our customers with quick and efficient vehicle maintenance, and we’re thrilled to hear that you feel you had such a wonderful experience with our entire team. We’re happy to hear that you can trust us with your vehicle, and we hope you continue to choose us whenever you need your car serviced. We can’t wait to see you again soon! Sincerely, Courtney, Jim Norton Auto Group

March 06, 2024

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Employee Rating

Always great service at Jim Norton Toyota. Ask for Joey, he'll monitor the progress of the service technician and get back with you ASAP. They have a new feature where the service technician Ask for Joey, he'll monitor the progress of the service technician and get back with you ASAP. They have a new feature where the service technician can message you directly. Very slick. More

by mavesb

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Joey Ryan

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Mar 06, 2024 -

Jim Norton Toyota Tulsa responded

Thank you for your wonderful feedback! We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, Courtney, Jim Norton Auto Group

February 27, 2024

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Employee Rating

The service and the staff here are always amazing. I have been using them for years and would highly recommend them to anyone! I have been using them for years and would highly recommend them to anyone! More

by krhoades

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Auston Foster

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Feb 28, 2024 -

Jim Norton Toyota Tulsa responded

We appreciate your kind words! We are glad that we could get your car fixed up and back in good running order. Thank you for your recommendation as well. If there is anything more we can do please come back and see us again any time! We look forward to your next visit. Take care. Sincerely, Courtney, Jim Norton Auto Group

February 20, 2024

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Employee Rating

Great helpful and help remind me for maintenance services, the price is right, and help check the upcoming repairs need services, the price is right, and help check the upcoming repairs need More

by CHERMEVUE

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: David Holmes, Greg Foster, Eric Cooper, Josh Pippin, Zeb Freter, Auston Foster, Jeff Lauinger , Levi Hale, Jeff Lee

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Feb 20, 2024 -

Jim Norton Toyota Tulsa responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. I will share your comments with our team and we look forward to working with you again down the road. Sincerely, Courtney, Jim Norton Auto Group

February 12, 2024

Dealership Rating

Employee Rating

While all dealerships are more expensive than generic service garages, the overall quality of work and parts is far better. There are some things which the "shade tree mechanic" at home may be able to do service garages, the overall quality of work and parts is far better. There are some things which the "shade tree mechanic" at home may be able to do himself, but with most modern vehicles, the major items are best left to the ones who know those vehicles best. Jim Norton Toyota is my choice for anything I can't do or don't want to attempt to do. Courtesy, professionalism, quality parts and workmanship are what I've always received at Jim Norton Toyota. Josh Pippin has helped me through many service issues and I'll be sure to ask for him in the future. Ben Bancroft More

by BENOKATC

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Josh Pippin

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Feb 13, 2024 -

Jim Norton Toyota Tulsa responded

First and foremost, thank you for stopping by to leave this incredible review! Our staff prides itself on providing efficient and friendly service to every customer that comes to our dealership. I'm happy to see that your visit reflects these values and that Josh assisted you in such a detailed and customized manner. Give us a call if you have any further questions! Sincerely, Courtney, Jim Norton Auto Group

February 09, 2024

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Employee Rating

I always have a pleasant experience when I have to be there for service on our truck. I would love it here even more though, if the dealership would do some sort of contest or drawing for a free 4-runner there for service on our truck. I would love it here even more though, if the dealership would do some sort of contest or drawing for a free 4-runner or Tacoma and then pick me as the winner... Just putting it out in the universe ;) More

by jnick.joseph.nick

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: David Holmes, Frank Sesso, Zeb Freter, Jeff Lauinger

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Feb 09, 2024 -

Jim Norton Toyota Tulsa responded

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