Dakota Dillard
Service Advisor
Village Volkswagen of Chattanooga
6001 International Drive
Chattanooga, TN 37421
My name is Dakota Dillard and I am a sales associate and fill in as a finance manager occasionally. Originally from Chatsworth GA but moved to Chattanooga in February of 2018. I grew up around cars and have always had a classic car in the family. I enjoy hearing all the stories people share about their experiences with cars, because everyone has at least one.
Read moreDealership Experience
8 yrs, 4 mos
Industry Experience
10 yrs, 8 mos
28 Reviews
Write a Review28 Reviews of Dakota Dillard
February 05, 2019
Awesome dealership to purchase from! My husband and I had a great experience with Village Volkswagen. Dakota Dillard really worked hard to get me the Tiguan that I wanted! He also took ti My husband and I had a great experience with Village Volkswagen. Dakota Dillard really worked hard to get me the Tiguan that I wanted! He also took time to show us the ins and outs of the vehicle. I will definitely be doing business with them in the future! More
February 04, 2019
Tiguana do business with these guys! I needed a new ride for my job. I saw the 2019 Tiguan SEL R-Line on the lot and I was hooked. Wasn’t sure I would be able to obtain it; had a few is I needed a new ride for my job. I saw the 2019 Tiguan SEL R-Line on the lot and I was hooked. Wasn’t sure I would be able to obtain it; had a few issues with credit due to a nasty divorce, but the team there helped me take it home. Very helpful team and very understanding. Would not hesitate to buy from them again. More
January 20, 2019
Great buying experience Our salesperson, Dakota Dillard, went above and beyond finding us the 2019 Tiguan with the features we wanted. Everything about our visit and subsequ Our salesperson, Dakota Dillard, went above and beyond finding us the 2019 Tiguan with the features we wanted. Everything about our visit and subsequent purchase was performed with an outstanding level of customer care. Great experience! Brian Johnson, new car manager, was also excellent. He took great care of us and delivered on every expectation. I was very impressed with this dealership and their personnel. Chris Hayden in Finance was the fastest finance person we have experience! Overall just a super dealership to do business with. More
Other Employees Tagged: Chris Hayden , Brian Johnson
December 31, 2018
Good experience If took a while, but I finally got the car I like. I liked the car that was sold. Smitty found one that I liked for me. Thank you! Smitty! If took a while, but I finally got the car I like. I liked the car that was sold. Smitty found one that I liked for me. Thank you! Smitty! More
Other Employees Tagged: Tom "Smitty" Smith
November 27, 2018
2015 Passat My husband, Jim, was shopping for a car to replace his company car when he retires, and had found a 2015 Volkswagen Passat on their website. We went My husband, Jim, was shopping for a car to replace his company car when he retires, and had found a 2015 Volkswagen Passat on their website. We went out to the dealership to see the vehicle, and talked with Lynn Wood. I should preface, we are "car people", and have worked in dealerships, therefore, we have a knowledge of vehicles. My husband drove the Passat and liked it, so we made them an offer. Lynn was very knowledgeable about her product, and therefore, could answer any questions that we might have. She really knows her product, which we find refreshing! Most salespeople are just order takers, men and women alike, but Lynn really knew her product. Lynn took our initial offer to Brian Johnson, the Used Car Manager, and of course, came back a little higher. Jim told Lynn that we would split the difference, and Brian agreed! Voila, we had bought a car! Lynn took our picture, and when she sent it to us, she followed up with an email to ask if we needed any information, etc. Best car buying experience we had had in years! We will truly recommend them to anyone in the market, and especially to Lynn Wood! More
Other Employees Tagged: Lynn Wood , Brian Johnson
November 26, 2018
Awesome people to work with! best car shopping experience I've ever had. Smitty was super professional and great at listening to what I needed. I was in and out of there within a best car shopping experience I've ever had. Smitty was super professional and great at listening to what I needed. I was in and out of there within a couple of hours, I definitely recommend anyone looking to purchase a new or used vehicle to come see Smitty! More
Other Employees Tagged: Jeremy Holsomback , Tom "Smitty" Smith
October 14, 2018
Review from Tim and Gina Bettis Smitty was great to work with when we purchased our new car. He was very professional and assisted us in every way in getting the car we have been lo Smitty was great to work with when we purchased our new car. He was very professional and assisted us in every way in getting the car we have been looking for so long.every. We also appreciate Brian the sales manager in assisting us with our search for just the right car. I would recommend Village Volkswagen to anyone that is searching for their next car. Thank you so much Smitty and Brian!! More
Other Employees Tagged: Brian Johnson , Tom "Smitty" Smith
September 11, 2018
In Smitty we trust! This is the 3rd vehicle we have bought from Thomas “Uncle Smitty” Smith at Village Volkswagen. He is top notch and we consider him family now. It has This is the 3rd vehicle we have bought from Thomas “Uncle Smitty” Smith at Village Volkswagen. He is top notch and we consider him family now. It has always been an excellent and hassle free experience throughout the whole process of purchasing our families vehicles. We highly recommend Thomas Smith for anyone looking to buy their next vehicle. Thanks again Uncle Smitty!!! More
Other Employees Tagged: Brandon Perry , Tom "Smitty" Smith, Courtney, Customer Concierge Assistant via email
September 08, 2018
Low pressure sales tactics do exist! I worked with Smitty on the purchase of my certified pre-owned Tiguan, and he made the experience very stress-free by asking about my needs for a new I worked with Smitty on the purchase of my certified pre-owned Tiguan, and he made the experience very stress-free by asking about my needs for a new car, answering all my questions, and by not trying to bamboozle me with unnecessary features or price hikes - everything was above board and in keeping with my own pre-purchase research. I'd previously visited 6 months ago when starting my research and Smitty listened to my 'would like' list then and remembered them six months later - truly cares about his customers! If you're in the market for a VW, definitely visit Village VW and ask for Smitty - he's awesome! The financing and paperwork process was also thorough and there was no pressure to purchase additional services or coverage I was not interested in; Dakota Dillard was very pleasant to work with at the end of a very long and busy day at the dealership. Then, when I wanted to make sure my well-loved Jetta was 100% ready for my buyer's purchase, Crockett Griffin made sure I was taken care of to my satisfaction. Thanks for a thoroughly great experience, Village VW! More
Other Employees Tagged: Crockett Griffin, Megan Klemann, Tom "Smitty" Smith
August 30, 2018
Driving 110 miles to buy from Smitty Great buying experience with Smitty. No pressure and we were happy with the price. Clay, the lot boy, was very helpful, making sure our new vehicle wa Great buying experience with Smitty. No pressure and we were happy with the price. Clay, the lot boy, was very helpful, making sure our new vehicle was clean and that the car and truck we traded in didn’t have any of our personal items left behind. Dakota explained all paperwork and was very cordial. Thomas Smith is a great salesman!! He came in on his day off to make this sale. More
Other Employees Tagged: Tom "Smitty" Smith, Clay—the lot boy.