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Dakota Dakin Woods
Dakota Dakin Woods at Boucher Buick GMC of Waukesha
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Dakota Dakin Woods

Service Advisor

Boucher Buick GMC of Waukesha

1907 E Moreland Blvd
Waukesha, WI 53186

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4.6
14 Reviews
4.6

14 Reviews

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14 Reviews of Dakota Dakin Woods

December 11, 2024

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Employee Rating

The entire team was professional, friendly, very timely and respectful. I would say: well done team! More

by Lynn Ross
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Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Front desk who helped me

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Dec 12, 2024

Boucher Buick GMC of Waukesha responded

Thank you for your business and this review, Lynn. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Dwight Johnson Service Manager 262-409-2600

November 24, 2024

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Employee Rating

Everyone is Kind and courteous! I had to use the shuttle service, it was great! More

by SARAHBR05
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: New shuttle driver… I don’t remember his name. He was fantastic!

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Nov 25, 2024

Boucher Buick GMC of Waukesha responded

Sarah, Thanks for sharing your thoughts about your experience with Boucher Buick GMC of Waukesha. We appreciate your business and hope to see you again soon! Dwight Johnson Service Manager 262-409-2600

November 19, 2024

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Always do thier best for the customer, upfront and professional. I have no complaints of work done and promise finish time More

by Vern Hagstrom
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jason Burton, Dwight Johnson, Kasey Kraus

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Nov 20, 2024

Boucher Buick GMC of Waukesha responded

We are very happy to have provided you with such a positive experience! We sincerely value your business, Vern, and look forward to your next visit. Dwight Johnson Service Manager 262-409-2600

October 29, 2024

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Employee Rating

Jason service tech is incredibly rude every time I bring my car in. Swearing at customers is wild. Unacceptable when asked a simple question. More

by RACHELLSADDY
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Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Jason Burton, Dwight Johnson, Kasey Kraus

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Nov 01, 2024

Boucher Buick GMC of Waukesha responded

Rachel, We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss this? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this. Dwight Johnson Service Manager 262-409-2600

October 22, 2024

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I took my Buick Enclave in for a repair, terrible communication from Dakota on the progress. I asked for a service on the car and that wasn’t done completely, just changed the oil at the last minute More

by adam.gaines
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Dwight Johnson, Kasey Kraus

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Oct 26, 2024

Boucher Buick GMC of Waukesha responded

Adam, Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen. Dwight Johnson Service Manager 262-409-2600

September 23, 2024

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The time of the appointment was short and it looked like everything was done to par. I was not happy that the car was not washed. More

by TJR5231
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Service Time
Service Communication
Recommend Dealer
Yes
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Sep 23, 2024

Boucher Buick GMC of Waukesha responded

Thanks for sharing your thoughts about your experience with Boucher Buick GMC of Waukesha. Dakota and our team appreciate your business and hope to see you again soon! Dwight Johnson Service Manager 262-409-2600

September 11, 2024

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Employee Rating

Service department was great. I'm from out of state and they handled our first oil change on our new Envista. More

by Erinbarr11
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Sep 12, 2024

Boucher Buick GMC of Waukesha responded

Erin, Thanks for sharing about your service experience with Boucher Buick GMC of Waukesha. We appreciate your business and hope to see you again soon! Dwight Johnson Service Manager 262-409-2600

August 19, 2024

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I requested for GM to take my truck to Boucher and they agreed which was the right decision. They were the best every step of the way. They kept me updated and helped with any requests that I had. I would More

by Jim
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jason Burton, Dwight Johnson, Kasey Kraus

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Aug 19, 2024

Boucher Buick GMC of Waukesha responded

Thanks, Jim, for sharing your thoughts about your experience with Boucher Buick GMC of Waukesha. We appreciate your business and hope to see you again soon! Dwight Johnson Service Manager 262-409-2600

August 10, 2024

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Employee Rating

Easy in , easy out. Did what I asked. Provided information without overselling. I’ll go back. More

by BILL.RELO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jason Burton

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Aug 11, 2024

Boucher Buick GMC of Waukesha responded

Thank you, Bill, for the kind words for our service department! We look forward to sharing your compliments with them and don't hesitate to let us know if we can be of further assistance. Dwight Johnson Service Manager 262-409-2600

August 10, 2024

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Employee Rating

The service department is always clean and the service people are knowledgeable about the service you need on your vehicle More

by BUNGER001
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Cory Elbert, Ken Rice, Jason Burton, Kasey Kraus

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Aug 11, 2024

Boucher Buick GMC of Waukesha responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Boucher Buick GMC of Waukesha. Dwight Johnson Service Manager 262-409-2600

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