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Dakota Dakin Woods

Overview Reviews (11) Inventory (194)

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Dakota Dakin Woods

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Dakota Dakin Woods

Service Advisor

Boucher Buick GMC of Waukesha

1907 E Moreland Blvd
Waukesha, WI 53186

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4.5

11 Reviews

Overview Reviews (11) Inventory (194)

4.5

11 Reviews

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11 Reviews of Dakota Dakin Woods

October 29, 2024

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Jason service tech is incredibly rude every time I bring my car in. Swearing at customers is wild. Unacceptable when asked a simple question. my car in. Swearing at customers is wild. Unacceptable when asked a simple question. More

by RACHELLSADDY

Verified Customer

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Recommend Dealer

Other Employees Tagged: Jason Burton, Dwight Johnson, Kasey Kraus

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Nov 01, 2024 -

Boucher Buick GMC of Waukesha responded

Rachel, We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss this? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this. Dwight Johnson Service Manager 262-409-2600

October 22, 2024

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I took my Buick Enclave in for a repair, terrible communication from Dakota on the progress. I asked for a service on the car and that wasn’t done completely, just changed the oil at the last minute communication from Dakota on the progress. I asked for a service on the car and that wasn’t done completely, just changed the oil at the last minute because they forgot. I had to call them multiple times for updates. A few days after the “service” I paid for the coolant was empty from a pin hole in the radiator. They never bothered to check any other fluid levels. The repair it came in for is not done correctly, it will need to go to a different shop to be repaired don’t trust this place with your car. More

by adam.gaines

Verified Customer

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Recommend Dealer

Other Employees Tagged: Dwight Johnson, Kasey Kraus

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Oct 26, 2024 -

Boucher Buick GMC of Waukesha responded

Adam, Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen. Dwight Johnson Service Manager 262-409-2600

September 23, 2024

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The time of the appointment was short and it looked like everything was done to par. I was not happy that the car was not washed. everything was done to par. I was not happy that the car was not washed. More

by TJR5231

Verified Customer

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Workmanship

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Recommend Dealer

Yes

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Sep 23, 2024 -

Boucher Buick GMC of Waukesha responded

Thanks for sharing your thoughts about your experience with Boucher Buick GMC of Waukesha. Dakota and our team appreciate your business and hope to see you again soon! Dwight Johnson Service Manager 262-409-2600

September 11, 2024

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Service department was great. I'm from out of state and they handled our first oil change on our new Envista. I'm from out of state and they handled our first oil change on our new Envista. More

by Erinbarr11

Verified Customer

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Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Sep 12, 2024 -

Boucher Buick GMC of Waukesha responded

Erin, Thanks for sharing about your service experience with Boucher Buick GMC of Waukesha. We appreciate your business and hope to see you again soon! Dwight Johnson Service Manager 262-409-2600

August 19, 2024

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I requested for GM to take my truck to Boucher and they agreed which was the right decision. They were the best every step of the way. They kept me updated and helped with any requests that I had. I would agreed which was the right decision. They were the best every step of the way. They kept me updated and helped with any requests that I had. I would highly recommend them as a service provider More

by Jim

Verified Customer

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Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Jason Burton, Dwight Johnson, Kasey Kraus

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Aug 19, 2024 -

Boucher Buick GMC of Waukesha responded

Thanks, Jim, for sharing your thoughts about your experience with Boucher Buick GMC of Waukesha. We appreciate your business and hope to see you again soon! Dwight Johnson Service Manager 262-409-2600

August 10, 2024

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We were an out of town work-in. Jason and the technician worked hard to get our transmission fixed as soon as possible. If I lived in Waukesha, I would be buying my next Enclave at Jason and the technician worked hard to get our transmission fixed as soon as possible. If I lived in Waukesha, I would be buying my next Enclave at Boucher, and I would be looking for Jason if I needed service. More

by Tennessee

Verified Customer

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Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Jason Burton, Dwight Johnson, Kasey Kraus

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Aug 11, 2024 -

Boucher Buick GMC of Waukesha responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Jason and our team met your expectations. Thank you again for choosing Boucher Buick GMC of Waukesha. We look forward to having you as one of our valued customers for many more years to come! Dwight Johnson Service Manager 262-409-2600

August 10, 2024

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Easy in , easy out. Did what I asked. Provided information without overselling. I’ll go back. Did what I asked. Provided information without overselling. I’ll go back. More

by BILL.RELO

Verified Customer

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Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Jason Burton

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Aug 11, 2024 -

Boucher Buick GMC of Waukesha responded

Thank you, Bill, for the kind words for our service department! We look forward to sharing your compliments with them and don't hesitate to let us know if we can be of further assistance. Dwight Johnson Service Manager 262-409-2600

August 10, 2024

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The service department is always clean and the service people are knowledgeable about the service you need on your vehicle people are knowledgeable about the service you need on your vehicle More

by BUNGER001

Verified Customer

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Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Cory Elbert, Ken Rice, Jason Burton, Kasey Kraus

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Aug 11, 2024 -

Boucher Buick GMC of Waukesha responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Boucher Buick GMC of Waukesha. Dwight Johnson Service Manager 262-409-2600

August 09, 2024

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They are a pleasure to deal with. They know what it means to provide complete service. They know what it means to provide complete service. More

by spdracr25s

Verified Customer

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Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Jason Burton, Dwight Johnson, Kasey Kraus

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Aug 11, 2024 -

Boucher Buick GMC of Waukesha responded

Thank you for choosing Boucher Buick GMC of Waukesha. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Dwight Johnson Service Manager 262-409-2600

August 08, 2024

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Very fast and efficient, got there and was done in under an hour for my full service oil change an hour for my full service oil change More

by carolmaez213

Verified Customer

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Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Aug 09, 2024 -

Boucher Buick GMC of Waukesha responded

Thank you, Carol! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Boucher Buick GMC of Waukesha. We look forward to having you as one of our valued customers for many more years to come! Dwight Johnson Service Manager 262-409-2600

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Dakota Dakin Woods

Service Advisor

Boucher Buick GMC of Waukesha

11 Reviews of Dakota Dakin Woods

Dealership Inventory (194 Vehicles)

Had a great experience?Spread the word.

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