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Dainen Hickey

Overview Reviews (19) Inventory (285)

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Dainen Hickey

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Dainen Hickey

Service Advisor

Don Ayres Honda

4740 Lima Road
Fort Wayne, IN 46808

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5.0

19 Reviews

Overview Reviews (19) Inventory (285)

Dealership Experience

10 mos

Industry Experience

4 yrs, 8 mos

Languages Spoken

English

5.0

19 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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19 Reviews of Dainen Hickey

March 30, 2025

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Employee Rating

The staff was courteous and attentive. They provided top notch service on my vehicle and did so quickly. I am very happy with them and plan to take my vehicle there for all future service They provided top notch service on my vehicle and did so quickly. I am very happy with them and plan to take my vehicle there for all future service needs. More

by pegstersue27

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Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Mar 30, 2025 -

Don Ayres Honda responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance.

March 29, 2025

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Great service, friendly, knowledgeable and timely. I have had Honda vehicles for years and won’t have anything else. I have had Honda vehicles for years and won’t have anything else. More

by maj3922

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Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Mar 29, 2025 -

Don Ayres Honda responded

Thanks for sharing about your experience with Don Ayres Honda. We appreciate your business and hope to see you again soon!

March 28, 2025

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Employee Rating

Very courteous and very helpful. Very nice renovations. Completed in a timely manor. You need to lower word minimum. Very nice renovations. Completed in a timely manor. You need to lower word minimum. More

by dfuhr66@frontier.com

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Mar 28, 2025 -

Don Ayres Honda responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Don Ayres Honda to be a positive one. Please don't hesitate to reach out if you need anything else.

March 24, 2025

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Employee Rating

good service as usable, have used this dealership since 2005, bought our first Honda vehicle 2005, bought our first Honda vehicle More

by lmechling

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Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Mar 26, 2025 -

Don Ayres Honda responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Don Ayres Honda.

February 28, 2025

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Employee Rating

Had a great visit for my oil change. Dainan is great to work with!! Tells me what I need to do at my next visit Dainan is great to work with!! Tells me what I need to do at my next visit More

by Bonnie

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Workmanship

Service Time

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Recommend Dealer

Yes

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Feb 28, 2025 -

Don Ayres Honda responded

Thank you, Bonnie, for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience with Dainen here at Don Ayres Honda.

February 16, 2025

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Employee Rating

Staff are very professional and friendly. Exceptional customer service as always. Waiting lounge for customers is very clean, spacious and comfortable. Exceptional customer service as always. Waiting lounge for customers is very clean, spacious and comfortable. More

by Honlet

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Feb 17, 2025 -

Don Ayres Honda responded

Thank you for choosing Don Ayres Honda. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

February 06, 2025

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Employee Rating

Danien was great today for service of our cr v hybrid. Prompt polite informative He Informed us about what to expect for our next appt. He even took & picked me up from my hair appt! Prompt polite informative He Informed us about what to expect for our next appt. He even took & picked me up from my hair appt! More

by koomlers

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Workmanship

Service Time

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Recommend Dealer

Yes

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Feb 07, 2025 -

Don Ayres Honda responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear Dainen delivered such a great experience!

February 02, 2025

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Employee Rating

Personable, professional, reassuring. They have always taken good care of me as a customer and of my vehicles. They have always taken good care of me as a customer and of my vehicles. More

by jeannette_matthews

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Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Ron Conner

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Feb 03, 2025 -

Don Ayres Honda responded

We are very happy to have provided you with such a positive experience! We sincerely value your business, Jeannette, and look forward to your next visit.

January 20, 2025

Dealership Rating

Employee Rating

Great customer service and good communication. Dainen did a great job coordinating the recall work and taking care of our vehicle. Great waiting area. Really enjoyed the new service area and waitin Dainen did a great job coordinating the recall work and taking care of our vehicle. Great waiting area. Really enjoyed the new service area and waiting area. More

by DisneyManiacs

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Jan 20, 2025 -

Don Ayres Honda responded

Thank you so much for your kind words for Dainen and for taking the time to leave us this wonderful feedback!

January 09, 2025

Dealership Rating

Employee Rating

Great and timely service. Enjoyed browsing the new show room. The wait area was comfortable Enjoyed browsing the new show room. The wait area was comfortable More

by jskin64064

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Jan 09, 2025 -

Don Ayres Honda responded

Thank you so much for your excellent review! We are so glad that Dainen and our team had the opportunity to work with you, and we are thrilled that you found your experience with us here at Don Ayres Honda to be a positive one. Please don't hesitate to reach out if you need anything else.

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