Dainen Hickey
Dainen Hickey at Don Ayres Honda
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Dainen Hickey

Service Advisor

Don Ayres Honda

4740 Lima Road
Fort Wayne, IN 46808

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5.0
7 Reviews

Dealership Experience

6 mos

Industry Experience

4 yrs, 4 mos

Languages Spoken

English English

5.0

7 Reviews

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7 Reviews of Dainen Hickey

November 12, 2024

Dealership Rating
Employee Rating

First time taking our truck here (was for a recall) and customer service was outstanding. More

by Stephenps81
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Nov 14, 2024

Don Ayres Honda responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Dainen met your expectations. Thank you again for choosing Don Ayres Honda. We look forward to having you as one of our valued customers for many more years!

October 31, 2024

Dealership Rating
Employee Rating

Dainen was very good at communicating with me. He explained everything and was very willing to answer my questions. He was respectful and professional. I will be asking for Dainen again. More

by warrenfamily185
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Nov 01, 2024

Don Ayres Honda responded

Thank you for choosing Don Ayres Honda. Your feedback and rating mean a lot to us. We're glad Dainen was able to help, and we hope to see you again!

Nov 02, 2024

warrenfamily185 responded

My response is the same as I wrote above Thank you

Nov 02, 2024

warrenfamily185 responded

Same response as above

October 20, 2024

Dealership Rating
Employee Rating

Amazing customer service, and Dainen was very helpful and kind and did a wonderful job making sure I knew exactly what was going on. All staff I encountered was extremely kind and helpful! Excellent service More

by jeroberts515
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 20, 2024

Don Ayres Honda responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Dainen met your expectations. Thank you again for choosing Don Ayres Honda. We look forward to having you as one of our valued customers for many more years to come!

October 19, 2024

Dealership Rating
Employee Rating

This was my first appointment at your facility. It far exceeded my expectations. Every step was explained succinctly and in a timely manner. More

by Karlene_fial
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Oct 20, 2024

Don Ayres Honda responded

Thanks for sharing about your experience with Don Ayres Honda. We appreciate your business, Karlene, and hope to see you again soon!

October 16, 2024

Dealership Rating
Employee Rating

Friendly, communicate well and thoroughly, timely, thorough in going over work to be done and once it was completed. More

by sandy.plank
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Oct 17, 2024

Don Ayres Honda responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

August 21, 2024

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Employee Rating

I would definitely recommend this dealership to my friends and family. They got me in at the drop of the hat. More

by arwysong
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Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Dillon Steenport

Aug 21, 2024

Don Ayres Honda responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Don Ayres Honda to be a positive one. Please don't hesitate to reach out if you need anything else.

Aug 21, 2024

arwysong responded

Thank you,John D., You got me in right away for the awful sound effects in my wheel. Despite Dillon S. having a day off. I also appreciate Dillon S.

July 19, 2024

Dealership Rating
Employee Rating

My battery went bad - put a new one in-works great- no issues- good job More

by hwg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 21, 2024

Don Ayres Honda responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

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