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Dainen Hickey

Overview Reviews (8) Inventory (460)

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Dainen Hickey

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Dainen Hickey

Service Advisor

Don Ayres Honda

4740 Lima Road
Fort Wayne, IN 46808

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5.0

8 Reviews

Overview Reviews (8) Inventory (460)

Dealership Experience

7 mos

Industry Experience

4 yrs, 5 mos

Languages Spoken

English

5.0

8 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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8 Reviews of Dainen Hickey

December 05, 2024

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Employee Rating

Our service led by Damien was outstanding he made sure everything was done on a timely manner and correctly. everything was done on a timely manner and correctly. More

by Butch

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Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Dec 05, 2024 -

Don Ayres Honda responded

Thank you, Butch, for your business and this review. We're happy to hear that Dainen and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

November 12, 2024

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Employee Rating

First time taking our truck here (was for a recall) and customer service was outstanding. customer service was outstanding. More

by Stephenps81

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Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Nov 14, 2024 -

Don Ayres Honda responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Dainen met your expectations. Thank you again for choosing Don Ayres Honda. We look forward to having you as one of our valued customers for many more years!

October 31, 2024

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Employee Rating

Dainen was very good at communicating with me. He explained everything and was very willing to answer my questions. He was respectful and professional. I will be asking for Dainen again. He explained everything and was very willing to answer my questions. He was respectful and professional. I will be asking for Dainen again. More

by warrenfamily185

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Nov 01, 2024 -

Don Ayres Honda responded

Thank you for choosing Don Ayres Honda. Your feedback and rating mean a lot to us. We're glad Dainen was able to help, and we hope to see you again!

Nov 02, 2024 -

warrenfamily185 responded

My response is the same as I wrote above Thank you

Nov 02, 2024 -

warrenfamily185 responded

Same response as above

October 20, 2024

Dealership Rating

Employee Rating

Amazing customer service, and Dainen was very helpful and kind and did a wonderful job making sure I knew exactly what was going on. All staff I encountered was extremely kind and helpful! Excellent service kind and did a wonderful job making sure I knew exactly what was going on. All staff I encountered was extremely kind and helpful! Excellent service and excellent customer care! More

by jeroberts515

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Oct 20, 2024 -

Don Ayres Honda responded

October 19, 2024

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Employee Rating

This was my first appointment at your facility. It far exceeded my expectations. Every step was explained succinctly and in a timely manner. It far exceeded my expectations. Every step was explained succinctly and in a timely manner. More

by Karlene_fial

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Oct 20, 2024 -

Don Ayres Honda responded

Thanks for sharing about your experience with Don Ayres Honda. We appreciate your business, Karlene, and hope to see you again soon!

October 16, 2024

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Employee Rating

Friendly, communicate well and thoroughly, timely, thorough in going over work to be done and once it was completed. thorough in going over work to be done and once it was completed. More

by sandy.plank

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Oct 17, 2024 -

Don Ayres Honda responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

August 21, 2024

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Employee Rating

I would definitely recommend this dealership to my friends and family. They got me in at the drop of the hat. friends and family. They got me in at the drop of the hat. More

by arwysong

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Dillon Steenport

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Aug 21, 2024 -

Don Ayres Honda responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Don Ayres Honda to be a positive one. Please don't hesitate to reach out if you need anything else.

Aug 21, 2024 -

arwysong responded

Thank you,John D., You got me in right away for the awful sound effects in my wheel. Despite Dillon S. having a day off. I also appreciate Dillon S.

July 19, 2024

Dealership Rating

Employee Rating

My battery went bad - put a new one in-works great- no issues- good job issues- good job More

by hwg

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Jul 21, 2024 -

Don Ayres Honda responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

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