Dain Bryant
Dain Bryant at Niello Audi

Dain Bryant

Service Advisor

Niello Audi

2350 Auburn Blvd
Sacramento, CA 95821

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4.9
130 Reviews

Dealership Experience

16 yrs, 4 mos

4.9

130 Reviews

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130 Reviews of Dain Bryant

December 15, 2025

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Employee Rating

The service department was friendly as usual. The paper work dropping off the car was easy and the service was fully explained. The receiving of a video by the service tech with a naration was More

by RAY911
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Cain Carter

Dec 15, 2025

Niello Audi responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Niello Audi. Scott Bunker Service Manager sbunker@niello.com (916) 283-7206

October 04, 2025

Dealership Rating
Employee Rating

I am happy to do a quick review on service. But the requirement that I write something to complete the survey is annoying and is a disincentive to complete future surveys. More

by ARLEN.ORCHARD
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Jason Rajan

Oct 04, 2025

Niello Audi responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. Scott Bunker Service Manager sbunker@niello.com (916) 283-7206

August 16, 2025

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I have been bringing my 2011 Audi S4 here since I got it. Always great service. More

by Tom
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Jason Rajan

Aug 16, 2025

Niello Audi responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Niello Audi! Scott Bunker Service Manager sbunker@niello.com (916) 283-7206

August 04, 2025

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Very efficient process. We were pleased with the service provided. All of the staff are courteous and helpful. More

by WCLANNIN
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Omead Anwar, Jason Rajan

Aug 05, 2025

Niello Audi responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Niello Audi. Scott Bunker Service Manager sbunker@niello.com (916) 283-7206

August 03, 2025

Dealership Rating
Employee Rating

Dain is so very pleasant to deal with as a service coordinator; service department has always been professional and timely in repairs. More

by cizotr
Service Price Transparency
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Recommend Dealer
Yes
Aug 03, 2025

Niello Audi responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Scott Bunker Service Manager sbunker@niello.com (916) 283-7206

August 02, 2025

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Employee Rating

Dain is the best! I’ve been with him since 2007!!! He is always very thorough! More

by MARLIN_S
Recommend Dealer
Yes
Aug 03, 2025

Niello Audi responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Niello Audi. We look forward to having you as one of our valued customers for many more years to come! Scott Bunker Service Manager sbunker@niello.com (916) 283-7206

July 16, 2025

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Daine was personable, knowledgeable and professional. And he followed up to make sure everything was ok. More

by tpacheco7
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Recommend Dealer
Yes
Jul 16, 2025

Niello Audi responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Scott Bunker Service Manager sbunker@niello.com (916) 283-7206

July 10, 2025

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I had several problems with my Q-7 that seemed would be pretty experience to repair Dain went overboard with working to get Zurich to cover these just prior to the 5 year old policy about to expire More

by dickgootee
Service Price Transparency
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Recommend Dealer
Yes
Jul 10, 2025

Niello Audi responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Niello Audi. Scott Bunker Service Manager sbunker@niello.com (916) 283-7206

July 03, 2025

Dealership Rating
Employee Rating

Great first service experience. Niello was fast, courteous and thorough. It was quite a distance to go there but Dain made the drive worth it because he explained how I could take b More

by miltonpoulos
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 03, 2025

Niello Audi responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Niello Audi. Scott Bunker Service Manager sbunker@niello.com (916) 283-7206

June 20, 2025

Dealership Rating
Employee Rating

Great place for service and do business. I always get treated with priority and professionalism More

by ron_j8
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
Jun 21, 2025

Niello Audi responded

Thanks for sharing about your experience with Niello Audi. We appreciate your business and hope to see you again soon! Scott Bunker Service Manager sbunker@niello.com (916) 283-7206

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