DAVE HENRY

I PLACED A DEPOSIT on a Buick Envista and informed the salesperson, Dave Henry, I would travel to purchase the vehicle within 24-48 hours. Being a first responder, I wanted to take advantage of the $500 d salesperson, Dave Henry, I would travel to purchase the vehicle within 24-48 hours. Being a first responder, I wanted to take advantage of the $500 discount offered by GM to my profession. I was having trouble obtaining the authorization number via the GM/IDme websites and informed Mr. Henry of these details. The following day I received additional text messages from Mr. Henry questioning if I was coming to purchase the car. I informed Mr. Henry once I worked through the technical issues and obtained the authorization number, I would eagerly be enroute to purchase the vehicle. Mr. Henry stated other individuals were calling to purchase the car (I had placed a deposit) as well, and he could have sold the vehicle instead of waiting. I felt harassed and bullied by Mr. Henry to purchase a vehicle I had placed a deposit on 24 hours prior. I requested to work with another salesperson ('of color'); the salesperson I had direct contact with was Allen Jackson. I had a pleasant experience with Mr. Jackson, I found him to be professional and transparent throughout the sales process and would recommend Mr. Jackson, but unfortunately, he is employed with Kyle Edwards dealership. My biggest concern throughout this process was my experience with the Finance Director, Richard Woodard. Upon sitting down with Mr. Woodard, I informed him I was not interested in purchasing any additional coverage/insurance or services. Mr. Woodard stated he needed to present the options, which I obliged, when Mr. Woodard finished, I informed hi More

by alovelove Verified Customer Verified Customer

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Very easy to Deal with. Went out of there way to deliver vehicle. Made sure if there was anything we did not understand. They called check on us. Went out of there way to deliver vehicle. Made sure if there was anything we did not understand. They called check on us. More

by Mjbridges11 Verified Customer Verified Customer

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Always does what is needed and nothing more. Always very helpful and ready to serve Always very helpful and ready to serve More

by cr_frazier Verified Customer Verified Customer

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I have bought three vehicles from them in the last month. I have been pleased with all purchases. Thank you very much. I have been pleased with all purchases. Thank you very much. More

by K845765 Verified Customer Verified Customer

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Great service, friendly staff. I’ve did business with Kyle Edwards Buick GMX for years. I’ve did business with Kyle Edwards Buick GMX for years. More

by claytonedwards7 Verified Customer Verified Customer

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Courteous sales and finance encounters. I enjoyed visiting with Dave Henry; prior acquaintance from former employment. I enjoyed visiting with Dave Henry; prior acquaintance from former employment. More

by kuper.upchurch Verified Customer Verified Customer

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Try to add a thousand dollars to price when we got to finance.Told us we would get a good interest rate. When we got in there tried to charge 9.49.%.I have a 797 credit score.my husband is almost that. I finance.Told us we would get a good interest rate. When we got in there tried to charge 9.49.%.I have a 797 credit score.my husband is almost that. I felt like we got screwed.The car barely had any gas in it.This is our second car there. Will be our last!!!! More

by Barbi Dunning Clarno Verified Customer Verified Customer

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