DAMIEN RICHARDSON
DAMIEN RICHARDSON at Tom Wood Honda
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DAMIEN RICHARDSON

General Manager

Tom Wood Honda

5920 S Scatterfield Rd
Anderson, IN 46013

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4.6
26 Reviews

Dealership Experience

8 yrs, 7 mos

Industry Experience

26 yrs, 10 mos

4.6

26 Reviews

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26 Reviews of DAMIEN RICHARDSON

November 23, 2024

Dealership Rating
Employee Rating

It took over an hour from the first info from the service manager to me checking out . I had an oil change and tire rotation. They recommended 9 services which totaled almost 2900 dollars which were all decl More

by wddreger
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Nov 25, 2024

Tom Wood Honda responded

Thank you for sharing your experience. We strive to provide efficient service, and it seems we fell short during your visit. Your feedback about the additional services is noted, and we're here if you'd like to discuss any concerns further or need clarification on those recommendations. Please feel free to reach out anytime. - Jason Broaddus - Parts & Service Director - 765-203-0993

May 03, 2024

Dealership Rating
Employee Rating

Jay Sutton was very helpful and got me a new ride he's the best thank you for everything More

by isaacsbarrett
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Robert ( BKE) Kennedy-Edwards , Jay Sutton

May 05, 2024

Tom Wood Honda responded

Issac, it's fantastic to hear you were in great hands with Jay! Thank you for choosing Tom Wood Honda, enjoy the new ride!

February 02, 2024

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Employee Rating

Tom wood anderson has leased me my last 3 hondas and sold me 2 used cars. The deals were great and you can't beat Corey Pritt, our salesman. He's the best! More

by welchjane5
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Feb 02, 2024

Tom Wood Honda responded

We're so glad to know that you've had consistently great experiences with us at Tom Wood Honda, especially with Corey! Thanks for your continued support and we look forward to serving you in the future.

October 12, 2023

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Employee Rating

Took very good care of us and got us into a brand new Honda Civic. Couldn’t be happier! More

by Dfrancis
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jon-Michael Pardue

Oct 12, 2023

Tom Wood Honda responded

Here's to five stars and a brand-new car! Thanks for choosing to work with the team at Tom Wood Honda - we all wish you safe miles ahead in your Civic!

May 03, 2023

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Employee Rating

Will never go to another dealership for my Hondas! Great customer service! I always work with Austin Coffel and have bought 4+ cars from him over the years. He is great at what he does! More

by ONE HAPPY CUSTOMER
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jason Sherwood , Austin Coffel

May 03, 2023

Tom Wood Honda responded

We are pleased to know that you trust Tom Wood Honda to get the job done! It's wonderful to hear about your positive experiences with Austin, and we will be sure to pass on the kind words. Drive safely, and we hope to see you again down the road!

July 27, 2022

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Employee Rating

Tom Wood worked hard to get the deal I was looking for. I appreciate the time and effort that Cory and the whole team took to get the deal done. I was not the easiest person to deal with. Highly recomme More

by Jeff
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jason Sherwood , Zack Logan, Jarred Riddle, Cory

Jul 27, 2022

Tom Wood Honda responded

Jeff, Thanks so much for giving Cory and the Tom Wood Honda team a shoutout! It sounds like your visit went off without a hitch and we wish you many safe and happy miles. Take care!

January 22, 2022

Dealership Rating
Employee Rating

The Sales team were pleasant and professional. They were very knowledgeable of their products. They were quick and responsive to our needs. We had our new car in less than 24 hrs. More

by Mjh1298
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jason Sherwood , Austin Coffel

Jan 24, 2022

Tom Wood Honda responded

Thank you for taking the time to review us! We are so glad to hear that you had such a successful purchase experience working with the Tom Wood Honda team. Drive safely in your new vehicle, and we hope to see you back again down the road!

January 04, 2022

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Employee Rating

Parts, Grady is the best. Sales, Austin is the best. Service writer, Colin is the best. Service, Mika is the best. More

by Lyonspride4
Customer Service
Friendliness
Recommend Dealer
Yes

Other Employees Tagged: Jason Sherwood , Austin Coffel, Molly Kennedy-Edwards, Grady Lyons, Colin Cook

Jan 05, 2022

Tom Wood Honda responded

Thank you for the glowing feedback! We are very proud of the Tom Wood Honda team, and it is fantastic to hear that you are so confident in Grady, Austin, Colin, and Mika to get the job done. Drive safely, and we will be sure to pass on the kind words!

November 24, 2021

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Employee Rating

Was in a bind with my Honda Accord and Collin and the staff jumped in and got me all fixed up would highly recommend More

by Inskeep ford
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Collin Cook

Nov 27, 2021

Tom Wood Honda responded

You can always count on Collin and the Tom Wood Honda team to go the extra mile to get you safely back on the road. Thank you tremendously for recommending us, and we'll be here whenever you need us next!

June 10, 2021

Dealership Rating
Employee Rating

So impressed with the ease of my out of state transaction. AND car was delivered to my home 8 hours+385 miles after my phone purchase More

by Happy in Pittsburgh Pa!
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Austin Coffel

Jun 11, 2021

Tom Wood Honda responded

Congratulations on your new vehicle! All of us at Tom Wood Honda appreciate the time you took to write about your experience working with us during your new car purchase. We are thrilled we could deliver a five-star experience and get you a car that is right for you. It means a lot that our service stood out to you, and we wish you safe travels in your new ride!

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