D'arcy McKay

Exemplary Service and Very High Quality of Work My 2011 F150 was done on time, on one of the worse snow days we have had in the Portland area in the past 30 years. 12" accumulation overnight while My 2011 F150 was done on time, on one of the worse snow days we have had in the Portland area in the past 30 years. 12" accumulation overnight while my rig was there. The dealer was closed the following day and who would expect otherwise. My own company that I work for is a very service oriented company and we were also closed out of consideration for our employees and the practicality of the situation. The next day with massive snow on the ground, Landmark was open at 7:30AM when I called and when I showed up at 10:30AM to get my truck they had dug it out of their secure storage and sitting in the pickup area warming up and waiting to go home! My bill was not unsubstantial as it is a high mileage truck (200,000 mile service, water pump, brakes and some other stuff) but they gave me a senior discount which was approximately 6% by my reckoning. On a wild weather day, the staff there was happy and I think genuinely having a great time. I could see working there myself if I wasn't thinking about retirement in a couple of years! Since I had my 1993 Thunderbird I have brought my various Ford vehicles to Landmark. The money you pay for the service you receive and the quality of work is more than fair. I have owned five new Ford vehicles which have all been serviced at Landmark. All went (very high) miles with minimal trouble with two being passed down to family members who got many years of service out of them. I attribute the longevity of my vehicles in no small part to Landmark's superior service. You will see me rating some folks below with five stars. This is not BS folks, this is for real :-) Thanks Folks! More

Report | Print

D'arcy was who I spoke with on the phone, but then when I got there he was busy with another customer. He then introduced me to Evelyne, who would be helping me and she understood instantly what I was lookin got there he was busy with another customer. He then introduced me to Evelyne, who would be helping me and she understood instantly what I was looking for and did an awesome job finding me exactly what I wanted. I had a specific price range for my payments and was able to trade in my car and get the paymnts close to where I wanted. She was sincere and I felt very good about my purchase. I would recommend and already have for people I know to go to Landmark Ford next time they need a vehicle. Thank you Evelyne! :) More

Report | Print

It's a no hassle dealership. The saleman worked with me to find the vehicle I wanted and stay within my budget. They were very helpful. I was told of all the additional options without being forced into bu to find the vehicle I wanted and stay within my budget. They were very helpful. I was told of all the additional options without being forced into buying any of them. More

Report | Print

D'arcy McKay is a wonderful, enjoyable salesman to have at one's service. He surprised me one morning with a phone call by finding the Fiesta. He even let me take a couple photos showing his enthusiasm at one's service. He surprised me one morning with a phone call by finding the Fiesta. He even let me take a couple photos showing his enthusiasm for the car purchase. It made the experience so much fun. One will never find a car salesman with such kind friendliness. Happy Holidays D'arcy!! More

Report | Print