D'Loveantae Allen

I purchased my 2003 Volkswagen Beetle Convertible on August 23, 2025. The main reason I chose this car was its exceptionally low mileage of just 16,418 miles, and it was advertised as being in pristine, August 23, 2025. The main reason I chose this car was its exceptionally low mileage of just 16,418 miles, and it was advertised as being in pristine, like-new condition. Before delivery, I was assured by salesperson D’Loveantae Allen that the car had been fully serviced and was ready to drive. Unfortunately, my experience told a very different story. First, I had repeated issues simply trying to register the vehicle. Due to the dealership’s mishandling of the title paperwork, it took three separate attempts before I was finally able to register the car. Then, on October 10, 2025, while enjoying a drive with the top down, the check engine light suddenly came on. AutoZone’s preliminary diagnosis suggested a coolant system issue, and the car had to go into the shop for repairs. To make matters worse, I discovered that the engine oil had never been serviced, raising serious concerns about what other maintenance the dealership failed to perform before selling the car. Given these problems — misleading assurances, title delivery delays, and immediate mechanical issues — I cannot recommend Brookdale Volkswagen or D’Loveantae Allen. Based on my experience, I would not purchase another vehicle from this dealership. More

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Great communicator. Great job working to find us the best vehicle to suit our needs. Great job working to find us the best vehicle to suit our needs. More

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I don't write reviews. Trae is making me do something I don't like to do. He was awesome. Buy a car from Trae. You won't be sorry. Trae is making me do something I don't like to do. He was awesome. Buy a car from Trae. You won't be sorry. More

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Trae was incredibly helpful and deeply knowledgeable about what I wanted and needed. He listened patiently while I gave him my "must have" list. Took the time to explain the ins and outs of my new EV. H about what I wanted and needed. He listened patiently while I gave him my "must have" list. Took the time to explain the ins and outs of my new EV. He also used NO selling tactics, he let me decide and pick. I would reccomend him to anyone needing help picking out a new vehicle. More

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This dealership Luther Brookdale Volkswagen is the best of the best. In all departments A+ on everything The salesperson D'Loveantae Allen was amazing—knowledgeable, patient, and genuinely helpful. He of the best. In all departments A+ on everything The salesperson D'Loveantae Allen was amazing—knowledgeable, patient, and genuinely helpful. He should be THE SALESMAN OF THE YEAR. Thank you D'Loveantae for everything you did for me. I am enjoying my vehicle and happy I bought it for a great person and a fantastic dealership. More

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This was our first experience working with this dealership. It was truly amazing. We will recommend this dealership. They made sure the deal was good for us. dealership. It was truly amazing. We will recommend this dealership. They made sure the deal was good for us. More

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Wonderful experience. I love the car. Everyone was so helpful. They worked quickly and efficiently. Absolutely nothing bad to say, Brookdale Volkswagen made the whole expe I love the car. Everyone was so helpful. They worked quickly and efficiently. Absolutely nothing bad to say, Brookdale Volkswagen made the whole experience seamless. I specifically want to commend D'Loveanate Allen. He's a young buck, but sincerely must be the best in the business. I will highly, HIGHLY recommend him to anyone I know looking for a car. He is genuine, informative, trustworthy, and makes the potentially stressful task of finding a car in this market, FUN. I know that Brookdale Volkswagen is very lucky to have D'Loveanate and can expect great things from him. More

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I recently had the pleasure of engaging with the sales team at Luther Brookdale Volkswagen, and I must commend their exceptional patience and dedication. Throughout our discussions, it was evident that th team at Luther Brookdale Volkswagen, and I must commend their exceptional patience and dedication. Throughout our discussions, it was evident that their primary intention was to ensure I received the best possible deal and experience. They took the time to understand my needs and preferences, offering tailored advice and options without any pressure. Their commitment to customer satisfaction truly sets them apart. I felt valued and heard, which made the entire process smooth and enjoyable. Thank you, Luther Brookdale Volkswagen, for your outstanding service and for going above and beyond to meet my expectations. I highly recommend your dealership to anyone seeking a top-notch car buying experience. More

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Elijah is the best and I’m sure he will be leader in the future future More

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Elijah was great to work with! Excellent service. Will recommend to anyone looking to buy a car! Excellent service. Will recommend to anyone looking to buy a car! More

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