Cyrena Morena
Cyrena Morena at Capistrano Mazda

Cyrena Morena | Page 6

Service Advisor

Capistrano Mazda

32852 Valle Road
San Juan Capistrano, CA 92675

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4.8
329 Reviews
4.8

329 Reviews

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329 Reviews of Cyrena Morena

August 01, 2025

Dealership Rating
Employee Rating

The dealership doesn’t address any issues. Sales representatives stereotype the customers. Would not go back for service or sales. More

by calid123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Otto Cedeno

Aug 21, 2025

Capistrano Mazda responded

We apologize for your experience and appreciate you bringing this to our attention. Please email us at customerservice@capovwmazda.com to provide further details of your experience. Thank you, Capistrano Mazda

July 31, 2025

Dealership Rating
Employee Rating

the lady who helped me had attitude and was trying to charge me for a issue they made on my car More

by Billip
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Jul 31, 2025

Capistrano Mazda responded

Thank you for bringing this situation to our attention. Based on the information provided, we were not able to locate your appointment details. Please email us your first and last name and best contact phone number to customerservice@capovwmazda.com. Thank you, Capistrano Mazda

July 31, 2025

Dealership Rating
Employee Rating

Treated like Family as soon as I Drove up for Service. Answered all my Questions . First Oil Change was Free! Loved It! More

by GAZOO1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Hector Arvizu, Edward Rodriguez

Jul 31, 2025

Capistrano Mazda responded

Thank you for the review!

July 30, 2025

Dealership Rating
Employee Rating

Great service, they care. Service with a smile. Car wash needs work . Provided a ride home and back. Cut above the rest More

by JERRYBURNS53
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 31, 2025

Capistrano Mazda responded

Thank you for your review!

July 19, 2025

Dealership Rating
Employee Rating

Great experience all the way around from our salesman to finance love the Dealership and location More

by ELAINE.SIEBERT
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Marcin Paluch

Jul 22, 2025

Capistrano Mazda responded

We appreciate you taking the time to leave a review!

July 18, 2025

Dealership Rating
Employee Rating

We had a wonderful experience with our salesperson and Mazda staff! We are very pleased with our new vehicle More

by rayvollmer7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Hector Arvizu, Paul Clark , Furusha

Jul 22, 2025

Capistrano Mazda responded

We appreciate your review!

July 18, 2025

Dealership Rating
Employee Rating

Always helpful. Kind and informative employees. Comfortable people to work with. I feel like they certainly know what they’re doing More

by LANDERSON18
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 22, 2025

Capistrano Mazda responded

Thank you so much for your review!

July 11, 2025

Dealership Rating
Employee Rating

Excellent service with good deals. Highly recommend for getting a Mazda. Marcin took great care of us More

by SERGIOPERATONER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 16, 2025

Capistrano Mazda responded

We appreciate your review and will pass your compliments along to Marcin!

July 06, 2025

Dealership Rating
Employee Rating

very good service ,excellent dealer was clean and well kept would definitely recommend to a friend More

by brown_bull
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 10, 2025

Capistrano Mazda responded

Thank you for your review!

June 30, 2025

Dealership Rating
Employee Rating

The service team at Capistrano Mazda is great! Issues were clearly identified and repairs were quickly addressed. Information was clearly communicated. More

by dan.scott.bizdoc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 03, 2025

Capistrano Mazda responded

Thank you so much for leaving such a wonderful review!

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