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Cynthia Tena

Overview Reviews (15) Inventory (368)

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Cynthia Tena

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Cynthia Tena

Service Writer

Apple Chevrolet

8585 W. 159th Street
Tinley Park, IL 60487

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4.4

15 Reviews

Overview Reviews (15) Inventory (368)

4.4

15 Reviews

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15 Reviews of Cynthia Tena

October 29, 2024

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The whole staff was very pleasant we wasn't there for long and I got a car Wash everything was great I love my equinox and my Chevy dealer long and I got a car Wash everything was great I love my equinox and my Chevy dealer More

by Tanyajackson852

Verified Customer

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Recommend Dealer

Yes

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October 28, 2024

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The services and the employees was great n did a wonderful job. Apple Chevrolet is my favorite Dealer ship to go for your auto service n to purchase a vehicle. wonderful job. Apple Chevrolet is my favorite Dealer ship to go for your auto service n to purchase a vehicle. More

by reginarobinson13

Verified Customer

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Workmanship

Service Time

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Recommend Dealer

Yes

Other Employees Tagged: Colleen Nihlean, Ray Glass, Jason Zielinksi, Carl Grace, Walter Glogowski, Emily Kennedy, Robert "BOB" Jordan, Jose Gonzalez, Johnny Albomonte

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October 26, 2024

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Great experience with my oil leak issue. Service department was able to resolve oil leak and it was still covered under power train warranty. Great job. Thank you. Service department was able to resolve oil leak and it was still covered under power train warranty. Great job. Thank you. More

by Fiedor88

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Colleen Nihlean, Chuck Tresp, Jason Zielinksi, Walter Glogowski, Emily Kennedy, Robert "BOB" Jordan

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October 21, 2024

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Cynda is professional , and very customer care friendly. She met our needs to the fullest. She met our needs to the fullest. More

by sgt1367

Verified Customer

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Workmanship

Service Time

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Recommend Dealer

Yes

Other Employees Tagged: Chris Dazzo, Carl Grace

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Oct 26, 2024 -

Apple Chevrolet responded

It was great to see you! Thank you for taking the time to fill out this survey! Your satisfaction is of utmost importance to us, and we are happy that we could meet your needs. You may be receiving another survey via email from General Motors, this is our report card with them. We would appreciate it if you responded to their survey Completely Satisfied, as well! Thank you again for your time and for visiting us here at Apple Chevrolet. We look forward to seeing you next time!

October 21, 2024

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It's convenient for me for my automotive needs. Making an appointment can be challenging at times, but overall good dealership Making an appointment can be challenging at times, but overall good dealership More

by alomab60478

Verified Customer

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Workmanship

Service Time

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Recommend Dealer

Yes

Other Employees Tagged: Colleen Nihlean

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Oct 26, 2024 -

Apple Chevrolet responded

We really appreciate your feedback! Thank you for leaving feedback. Please contact Dustin Hightower our General Manager at dhightower@applechevy.com so we may identify ways to improve your experience.

October 19, 2024

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I always get great service at apple Chevy. She was very helpful, informative and friendly. She was very helpful, informative and friendly. More

by Sherry.l.rhoads

Verified Customer

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Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Adam Hellman

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Oct 25, 2024 -

Apple Chevrolet responded

It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs. Dustin Hightower General Manager dhightower@applechevy.com

October 17, 2024

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It's nice to have a Chevrolet dealer in service shop that understands your vehicle that's why I continue going to Apple Chevrolet thanks understands your vehicle that's why I continue going to Apple Chevrolet thanks More

by chuckcrane_45

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Chris Dazzo, Jeff Dignan, Ken Lehmann, Greg Stern, Jeff Stewart, Jason Zielinksi, Cinda Rondinelli, Emily Kennedy, Greg Cabo

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Oct 19, 2024 -

Apple Chevrolet responded

Your satisfaction is important to us, so we want to sincerely thank you for choosing Apple Chevrolet, INC and we hope to see you again soon!

October 14, 2024

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Service writer worst I have ever dealt with refused to listen to what was wrong with car causing car to be in dealer ship for 9 weeks. listen to what was wrong with car causing car to be in dealer ship for 9 weeks. More

by lori150

Verified Customer

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Recommend Dealer

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Oct 18, 2024 -

Apple Chevrolet responded

Thank you for reaching out to us. We regret to hear about the situation you have described. Our General manager would really like to speak with you more regarding this matter. Please reach out to us. We look forward to hearing from you. Dustin Hightower General Manager dhightower@applechevy.com

October 14, 2024

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Employee Rating

This last visit was not the best I've had here. It took over an hour and a half, they lost my key and never washed my Blazer. It took over an hour and a half, they lost my key and never washed my Blazer. More

by tlpavlik1

Verified Customer

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Workmanship

Service Time

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Recommend Dealer

Yes

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Oct 18, 2024 -

Apple Chevrolet responded

Thank you for reaching out to us. We regret to hear about the situation you have described. We would like an opportunity to make this up to you. If you are willing, please reach out. Dustin Hightower General Manager dhightower@applechevy.com

October 14, 2024

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Employee Rating

Cynthia was a very good customer service rep as she went above duty and helped out with my cell phone capabilities. All the employees were super nice to me. Cynthia really started my weekend off to a gr above duty and helped out with my cell phone capabilities. All the employees were super nice to me. Cynthia really started my weekend off to a great start and very accurate about estimated finish time. I loved the car wash finale also as my car needed it! More

by Teresaotte63

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Oct 18, 2024 -

Apple Chevrolet responded

Thank you for your kind review; we are happy to pass along your comments to the team here at Apple Chevrolet, INC! We look forward to your next visit! Take care! Dustin Hightower General Manager dhightower@applechevy.com

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