Cynthia Krause

Having had a working relationship over the last 24 years with Basney, I guess I would write them pretty highly. Their attention to detail, to Service and to customer relations is outstanding. It must be. I with Basney, I guess I would write them pretty highly. Their attention to detail, to Service and to customer relations is outstanding. It must be. I keep coming back, now for the ninth transaction. More

by bhuntin226 Verified Customer Verified Customer

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First class all the way. From the purchase of my 24 Ridgeline to the service I have received in the service department I have nothing but good things to say. This is my secon From the purchase of my 24 Ridgeline to the service I have received in the service department I have nothing but good things to say. This is my second vehicle purchased and maintained by Basney. Basey is a very sold and trustworthy dealership! More

by MartinHuntUK Verified Customer Verified Customer

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Person checking me in was rude, unwilling to help find answers to my car’s problems answers to my car’s problems More

by GALE.JACOBS Verified Customer Verified Customer

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We figured out the problem quickly. But over my 2 visits it is so expensive. I’m a senior on Medicare . I wish that you cut prices a little for us. Thanks But over my 2 visits it is so expensive. I’m a senior on Medicare . I wish that you cut prices a little for us. Thanks More

by kathyh958 Verified Customer Verified Customer

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They did what was needed and nothing else. Verified that when I called for completion. Verified that when I called for completion. More

by j.morrett Verified Customer Verified Customer

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Did an excellent job fixing up my car prior to a long road trip. Car ran and handled great with zero issues. Very satisfied! road trip. Car ran and handled great with zero issues. Very satisfied! More

by MBAYES96 Verified Customer Verified Customer

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Have been going to Basney Honda since 1987 and have always been treated with excellent service. always been treated with excellent service. More

by spensersdad93 Verified Customer Verified Customer

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I dropped my car off for an oil change and inspection in the morning. I was told that I would receive a text and or phone call with an update on what needed to be done. Seven hours go by and I still had n the morning. I was told that I would receive a text and or phone call with an update on what needed to be done. Seven hours go by and I still had not heard anything. I called to check on my vehicle and was told that my phone number was incorrect in the system. I had given the correct phone number to the representative several times before I left make sure the right phone number was on file. There was no apology or even acknowledgement when I finally arrived to pick up my vehicle. Customer service could definitely be better. More

by ckahlenbeck Verified Customer Verified Customer

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Car had been towed to the dealership because of a flat tire on the turnpike in my hybrid. (No spare which I did not realize at first) Service was timely, which was important. tire on the turnpike in my hybrid. (No spare which I did not realize at first) Service was timely, which was important. More

by karsblue Verified Customer Verified Customer

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I have always been happy with the service I have received from at Basney Honda. from at Basney Honda. More

by kelee56 Verified Customer Verified Customer

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