Curtis McVade
Curtis McVade at Elder Mitsubishi
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Curtis McVade

Service Advisor

Elder Mitsubishi

910 S BELL BLVD
CEDAR PARK, TX 78613

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4.5
56 Reviews

I've been in the auto industry for 11 years.I also have lived in Austin Texas my entire life. I love being in a position to help people with there car needs.

Dealership Experience

7 yrs, 5 mos

Industry Experience

17 yrs, 3 mos

Specialties & Trainings

Service Advisor

4.5

56 Reviews

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56 Reviews of Curtis McVade

August 07, 2024

Dealership Rating
Employee Rating

I like your dealership and the finance people are always very helpful with the whole transaction. More

by marilyns1958
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Rusty Cox, Ezra Williams

Aug 28, 2024

Elder Mitsubishi responded

Thank you Marilyn, enjoy your new ride!

May 04, 2024

Dealership Rating
Employee Rating

A dealer for the people? Absolute xxxxxxxx. You call, say you have very little budget for a downpayment, they say they can help, just to lure you in. then like the snakes the More

by mireles41091
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Mark Bruce

March 16, 2024

Dealership Rating
Employee Rating

PJ was great in helping us find our minivan within our budget . We had a positive experience in buying our new to us car . James and PJ both provided excellent customer service . More

by Jacqueline
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: James Keithley, Shawn Klepin , Prisco Marquez

February 25, 2024

Dealership Rating
Employee Rating

Mark Bruce, financing department, and manager were all knowledgeable, kind, patient, went above and beyond getting an approval on the car I wanted. I love my Eclipse Cross with all of the safety features, More

by Jenn74
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Scott Elder, Garrett Dufoe, Karson Stricker, James Keithley, Baron Sherrill , Mark Bruce, Ty Schaffner, Jeremiah Ward

January 06, 2024

Dealership Rating
Employee Rating

Thank you baron. for the time you put to find the right car for me. I’m loving it. :-). I would definitely recommend! More

by Keren
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jan 07, 2024

Elder Mitsubishi responded

Keren, thank you so much for your high rating! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help! James Keithley Customer Care Manager jkeithley@eldermitsubishi.com 737-228-4693

January 05, 2024

Dealership Rating
Employee Rating

Very helpful and courteous Salesman, Jeremiah was thorough, patient and professional regarding my new car sale at Elder Mitsubishi. More

by Donald A. King
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Yosiah Hopson, Garrett Dufoe, James Keithley , Jeremiah Ward

Jan 07, 2024

Elder Mitsubishi responded

Donald A. King, reviews like this give us motivation and he Feel free to reach out to us if you need anything. Have a wonderful day. lp us ensure we provide high-quality care. James Keithley Customer Care Manager jkeithley@eldermitsubishi.com 737-228-4693

December 16, 2023

Dealership Rating
Employee Rating

This pisses me off, I bought my second Outlander a couple of months ago and it had some dents in the weather strip on the driver's side windows. I had already signed the contract when I noticed this and othe More

by francisco
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Rusty Cox

Dec 21, 2023

Elder Mitsubishi responded

Hi Francisco, I'm sorry to hear about your experience with us. I looked into the situation more, per our conversation, and it does appear we dropped the ball. That's certainly not best practice for us and I apologize, again. Rusty, our Service Manager, let me know he is going to have someone else take a look at your door to see what we can do to fix it. If you don't have the appointment scheduled already, please reach out to him at RCox@eldermitsubishi.com or 512-250-2025. Please let me know if there is anything else I can do to help. Thank you. Lauren Cleven General Sales Manager 512-265-8703 LCleven@eldermitsubishi.com

November 10, 2023

Dealership Rating
Employee Rating

Great service and sales many deals to pick from very helpful sales people's good location More

by kevinbjohnston
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Yosiah Hopson, Rusty Cox, James Keithley, Baron Sherrill , Joshua Williams, Sharla Mokry

Nov 16, 2023

Elder Mitsubishi responded

Thanks so much for leaving us this awesome review! We are so happy that you had such a great experience with our buying team here at Elder Mitsubishi! If you ever have any questions about anything please don't hesitate to give us a call and we'd be more than happy to help you! James Keithley Customer Care Manager jkeithley@eldermitsubishi.com 737-228-4693

September 11, 2023

Dealership Rating
Employee Rating

All I can say is that the customer service was Great! !!!! Keep it up!!!! Smile More

by Ivory Perkins
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: James Keithley , Zachary Kettle, Joshua Williams

Sep 15, 2023

Elder Mitsubishi responded

Thanks so much Ivory for letting us know about your recent visit here at Elder Mitsubishi. We strive to provide an excellent experience better than our other competitors out there. We hope that we get to work with you again in the future and if you ever need us we are always here and more than happy to help. James Keithley Customer Care Manager jkeithley@eldermitsubishi.com 737-228-4693

July 25, 2023

Dealership Rating
Employee Rating

Great service from Curtis M. Too bad me email address won’t update correctly in their system More

by Have a car
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 01, 2023

Elder Mitsubishi responded

Thank you so much for leaving Mr. Curtis this review. He is always working hard and makes sure that you have the best service experience that you can have. We hope that you are enjoying your car and let us know if we can help you with anything else! James Keithley Customer Care Manager jkeithley@eldermitsubishi.com 737-228-4693

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