Curtis Kennely | Page 4

Purchased 2022 Acura Mdx tech package , service was good upon purchasing considering we put 23k down . They also recommended and sold us the wheel and tire protection package however a couple days later dec upon purchasing considering we put 23k down . They also recommended and sold us the wheel and tire protection package however a couple days later decided I want to cancel the tire protection plan . Now trying to contact the finance personnel for assistance over the phone , answers and tells us will work on removing it and will get back to us or either call back . We continue to call and goes to voicemail and mailbox full. Next day call back to answer then when we do get an answer never calls back . This seems to be an ongoing issue with back and forth and not getting resolved . I insisted to have the plan removed before going into pro rated state and it seems like that is all they want to happen . Finance personnel stated the bank would need to process and finalize the paperwork in order for him to cancel the plan here it was 1 month later and statements are already sent for payment and no results from dealer regarding cancellation of the wheel and tire plan . Will need to go and make the drive myself to the dealer to resolve this issue. Dealer customer service could be better and prompt quick to complete sale without the customer support there after . More

by tristan1920 Verified Customer Verified Customer

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Good evening, i was browsing through the internet for cars and came across the 2017 honda crv touring showcasing at the Acura of Pembroke Pines dealer. I requested a test drive. The next day the car was cars and came across the 2017 honda crv touring showcasing at the Acura of Pembroke Pines dealer. I requested a test drive. The next day the car was there waiting for me. I was told to ask for Mr. Curtis Kennelly. Mr. Kennelly was a delightful salesperson, always with a smile. Please ask to see Mr. Kennelly for your car needs. In addition i was very pleased to close the deal with Mr. Rodney Veasley, Business manager Cistomer Relations, who explained the finance part of the deal clearly and with a calm demeanor. I recommend 100 % Acura of Pembroke Pines dealer. Thank you so much for such a pleasant car shopping experience. Sincerely yours, Isabel Gil More

by borntobefit22 Verified Customer Verified Customer

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Curtis is amazing! 5 stars for him. I truly recommend his service. Pretty much satisfied with Acura of Pembroke Pines 5 stars for him. I truly recommend his service. Pretty much satisfied with Acura of Pembroke Pines More

by robertoaguerojimenez Verified Customer Verified Customer

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Andrea was great at finding the perfects car for me and my family, definetly recommend this dealer if you are looking for great car deals!!! my family, definetly recommend this dealer if you are looking for great car deals!!! More

by KEVINZULUAGA Verified Customer Verified Customer

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Bets experience I’ve had, couldn’t be such an easy process. Highly recommend them !! process. Highly recommend them !! More

by KEVINMARQUEZ2017 Verified Customer Verified Customer

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Excellent team, helpful sales group, incredible patience, and service. They made my time feel well spent and helped me find the right ride for me! Ask for Curtis! and service. They made my time feel well spent and helped me find the right ride for me! Ask for Curtis! More

by SETH.CHEEVER Verified Customer Verified Customer

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Like always from Larry to Dino to my sales person Curtis and last but not least Sean in finance… I’m one of the family here no doubt!! Acuras ZDX EV is nothing short of spectacular and just plain bad xxx , and last but not least Sean in finance… I’m one of the family here no doubt!! Acuras ZDX EV is nothing short of spectacular and just plain bad xxx , my wife and I have each had the type S mdx’s and a TLX TYPE S and Now we decided to try our first EV and Acura has simply put does it again!! We have both went all in and each have the ZDX AWD … I can say just test drive one ( don’t take my rating ) make your own I think you may feel the same . Thanx to all at Pembroke Pines Acura for always treating me and my family like family!! More

by Boobi Verified Customer Verified Customer

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The team at Acura of Pembroke Pines are always helpful, courteous and thorough. They always follow up to ensure they me expectations. I am very pleased that I chose to purchase from them. courteous and thorough. They always follow up to ensure they me expectations. I am very pleased that I chose to purchase from them. More

by stuart Verified Customer Verified Customer

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Amazing staff and excellent customer service. Everyone I met at the Pembroke Pines location were very sincere and knowledgeable. I would like to give a shout out to my salesperson that day, Curti Everyone I met at the Pembroke Pines location were very sincere and knowledgeable. I would like to give a shout out to my salesperson that day, Curtis. He was very down to Earth and made me feel like I'm talking to someone I've known for a while. More

by elianamedin Verified Customer Verified Customer

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The experience at Acura of Pembroke Pines, was very professional and highly vaued. I was kept up to date during the whole process untill the end when signing the papers for my car. The person that was professional and highly vaued. I was kept up to date during the whole process untill the end when signing the papers for my car. The person that was handling my case went beyond my expectations, I really appreciate him. Thank you and thanks to the team working with him, to keep people satisfied. More

by giogiovanni.gs Verified Customer Verified Customer

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