Curt Stauffer | Page 2

My recent pleasant experience with O'Daniel dealership actually started with an online chat with Adam Sauerland, who provided some initial info via email about leasing as I began my inquiry of dealership actually started with an online chat with Adam Sauerland, who provided some initial info via email about leasing as I began my inquiry of a new Charger. This led to a positive experience with the dealership when purchasing (leasing) a new 2014 Dodge Charger SXT (bright orange with black interior, nav/satelite, sunroof, chrome wheels). The sales professional Elizabeth Conner greeted me at the door and made me feel welcome and inquired if she could help me. She provided helpful information about the features of the new car and rode along for the test drive. I indicated I was interested in understanding lease rates/scenarios. I opted for a 36-month lease on a Charger in the showroom. The staff was prompt in assessing my trade in (Audi), and we came to agreement on a value, which was a relatively smooth discussion, which Elizabeth was instrumental in getting me a slightly better amount than initially offered. She was very efficient in gathering and processing my credit and financial information which was used to qualify me for the lease. Elizabeth introduced me to Bob Karr, Sales Mgr, and to Andrea Laux, Business Mgr. The paper signing process went very well and quick as Andrea was great at walking through the documents and offering additional optional programs to protect the new car, if desired; again, no hard sale, but a friendly approach. The staff promptly drove the car out of the showroom and gave it a last cleanup. I have purchase three vehicles from this dealership over the years (Chevy Astro, Mazda 929, and now this new Dodge Charger), and it has probably been a combination of great service, friendly staff, quality cars at reasonable prices that has kept me coming back. I have also had good service from the service department, including Curt Stauffer and Jenny Flanigan, the service techs. Elizabeth followed up with a courtesy call the next day to see if all was well. This whole team deserves this great review. Thanks Elizabeth! Doug 2/19/14 More

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