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39 Reviews of Crystal Massie
June 15, 2024
My salesperson, Kevin Boyer will always be my salesman. He is a very professional and personable man to deal with. He answered all of my questions and dealt with outstandingly well. He is a very professional and personable man to deal with. He answered all of my questions and dealt with outstandingly well. More
by Alfordrh2009
Other Employees Tagged: Karin Fuelleman, Kourtney Ezzell , Kevin Boyer, Casey and the whole service department
Helpful 
February 13, 2024
Brought my 2020 silverado in for a scheduled maintenance and oil change. They never rotated my tires. So now I'm not sure if they checked my fluids or my battery life. Or if they changed my oil or just hit and oil change. They never rotated my tires. So now I'm not sure if they checked my fluids or my battery life. Or if they changed my oil or just hit the reset button. The truck started with 49k miles when I bought it in November and has 56k now, I think that would warrant a tire rotation. More
by Kikidemus
January 22, 2024
Excellent service. JR is top notch and very thorough. Very pleased with the service at Marine Chevrolet. JR is top notch and very thorough. Very pleased with the service at Marine Chevrolet. More
by steadmancrawford
Other Employees Tagged: Karin Fuelleman, Kourtney Ezzell , JR
January 06, 2024
I appreciate it when they notify me about other concerns about my vehicle. This way it can be taken care right away. Thank you for the quick service. about my vehicle. This way it can be taken care right away. Thank you for the quick service. More
by pgr.develdog
Other Employees Tagged: Karin Fuelleman, Kourtney Ezzell
January 03, 2024
Not very transparent on total pricing. Was told around $500 for repair, when checked in was shown a price of $556 which was on par. Picked up vehicle and cost was $860. When questioned I w Was told around $500 for repair, when checked in was shown a price of $556 which was on par. Picked up vehicle and cost was $860. When questioned I was told that was just the labor I was shown. Clips were left off line, shrouds not fastened back into place, lines were running on each other which would cause a leak later down the road. Oil mess left on radiator and frame rails. But it was done in a day so I guess there's that. They've done good work before, so maybe a holiday rush job. More
by vickman86
September 23, 2023
The techs quickly uncovered and repaired an ongoing electrical issue that had been troubling me for a long time. I have not had any issues since I picked the vehicle up. The staff especially my contac electrical issue that had been troubling me for a long time. I have not had any issues since I picked the vehicle up. The staff especially my contact Drew were very patient and helpful throughout the whole process. Being a veteran who is also dealing with cancer I am limited financially and experience hardships whenever I incur unexpected additional demands on my budget. Drew was helpful and understanding of my dilemma. He worked with me until I was able to pay for services and pick up my truck. I can not say enough about how helpful Drew and the technicians were during the repair process. Great work. 11 out of 10. More
by bryandeem
Other Employees Tagged: Karin Fuelleman, Kourtney Ezzell , Drew (last name unk.) and repair staff.
August 14, 2023
I have bought 5 truck from this dealership and they have always go out of their way to make the sale. My salesman Juan needs to get a bonus. always go out of their way to make the sale. My salesman Juan needs to get a bonus. More
by lordrazor1
Other Employees Tagged: Karin Fuelleman, Kourtney Ezzell , don't know the names of the sales manager and only the first name of the salesman Juan
July 31, 2023
Steve wall and Kevin OUTSTANDING. Those two are the best in dealership today! Wouldn’t deal with anyone else! Those two are the best in dealership today! Wouldn’t deal with anyone else! More
by almennig
Other Employees Tagged: Karin Fuelleman, Kourtney Ezzell
June 28, 2023
Sales could learn from the Services department. Sales sold me "ALL Fuilds" service for 2 years. Yet, when I pulled in to get my first ALL Fuilds change the services team knew what I was told becaus Sales sold me "ALL Fuilds" service for 2 years. Yet, when I pulled in to get my first ALL Fuilds change the services team knew what I was told because she put her head down and said: "I wish they would stop telling people that. Services 5 stars, sales 2 stars. More
by cookiehughes1
Other Employees Tagged: Karin Fuelleman, Kourtney Ezzell
June 14, 2023
Once again totally satisfied with J. R. being knowledgeable , friendly and efficient in getting me in and out in a timely manner. Very reasonable cost of repairs as well. Highly recommend R. being knowledgeable , friendly and efficient in getting me in and out in a timely manner. Very reasonable cost of repairs as well. Highly recommend this Service Dept. to all !! More
by bwkeller758
Other Employees Tagged: Karin Fuelleman, Kourtney Ezzell , J.R.
