Crystal Freeman

We bought two trucks from Crystal. She was great to work with on our purchases. Evans was also super helpful at the end of each sale. She was great to work with on our purchases. Evans was also super helpful at the end of each sale. More

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Sales woman was awful. She is rude and doesn't know anything about the vehicles, or their features. She should not be trying to sell vehicles when she can't answer the mo She is rude and doesn't know anything about the vehicles, or their features. She should not be trying to sell vehicles when she can't answer the most basic questions about them. She had the nerve to blame me for not finding out all the information before coming in. Terrible customer service. More

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Worst salesperson I’ve ever dealt with. She knows nothing about the cars and was completely rude to my wife. I ended up coming back to work with someone else. She knows nothing about the cars and was completely rude to my wife. I ended up coming back to work with someone else. More

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Sales person was great to work with. Was able to make what I thought was a good deal. Definitely will recommend this dealership to others. Was able to make what I thought was a good deal. Definitely will recommend this dealership to others. More

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Worst sales person I have ever dealt with. She had absolutely no knowledge of any of the vehicles beyond the model. I found out more with a quick google search. I would expect the salesper She had absolutely no knowledge of any of the vehicles beyond the model. I found out more with a quick google search. I would expect the salesperson to have at least a basic understanding of what they are selling. More

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Purchased a used Compass Limited in August of 2022. We got it home and three weeks later, after the first rainy day, I discovered a leak in the back of the car. Called the dealer, they did not care. To We got it home and three weeks later, after the first rainy day, I discovered a leak in the back of the car. Called the dealer, they did not care. Told me that I had to “fix it yourself” even though this was a Chrysler Certified Used Car. Had my local mechanic start the repair and realized that the dealership tried to hide an existing factory leak with rubber cement and plastic bags over the fuse box in rear. They even left a used tube of rubber cement behind the panel. I called back to talk to someone about them covering up this glaring flaw with this vehicle and now nobody at Kernersville Dodge wants to speak me. In my 40 plus years of buying new and used vehicles, I’ve never felt so violated. This dealership absolutely doctored this car to hide the leak in order to sell it. More

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