Crystal Fisher
Service Writer
Dodd RV of the Peninsula
7023 George Washington Memorial Hwy
Yorktown, VA 23692
Industry Experience
22 yrs, 8 mos
Languages Spoken
English
91 Reviews
Write a Review91 Reviews of Crystal Fisher
June 22, 2024
Pleased with sales and service personnel. Good experience. Issue is with Keystone quality. The passport 229RK is rapidly showing the lack of workmanship and quality of materials. Not at all a Good experience. Issue is with Keystone quality. The passport 229RK is rapidly showing the lack of workmanship and quality of materials. Not at all a dealership issue it is a manufacturer issue. More
Other Employees Tagged: NICK RHEW, Melissa Guin
April 20, 2024
We had an unfortunate incident with our travel trailer recently. We had to file an insurance claim and were rather anxious about the entire repair process. Suzanne and the service team at Dodd RV of the P recently. We had to file an insurance claim and were rather anxious about the entire repair process. Suzanne and the service team at Dodd RV of the Peninsula went above and beyond and exceeded our expectations with our repair and service needs. Additionally on our first trip out this year we were in need of technical advice at our campground destination. We spoke with Crystal in service and she guided us through our troubleshooting methodically and patiently. Crystal and Suzanne are both great assets to Dodd RV and I would recommend anyone needing service to definitely do business with them as they are professional, knowledgeable and very understanding to their customers needs. Bravo!!! More
Other Employees Tagged: Suzanne Anderson
March 04, 2024
We recently brought in our Rockwood for service and once again the service dept did an outstanding job! From Crystal, the service rep to Ricky, the technician we couldn't be more pleased! Thank you Crystal again the service dept did an outstanding job! From Crystal, the service rep to Ricky, the technician we couldn't be more pleased! Thank you Crystal and Ricky. More
Other Employees Tagged: Ricky Miner
February 12, 2024
This dealership is very customer-focused and pays a lot of attention to the customers wants/needs. I have purchased 2 RVS from this dealer and both times the experiences were excellent. This time I am th of attention to the customers wants/needs. I have purchased 2 RVS from this dealer and both times the experiences were excellent. This time I am there for a service need and working with Suzanne has been a pleasure. She has helped me through a particularly difficult time with my insurance company and all issues were resolved to my complete satisfaction. Will definitely be doing business with Dodd RV in the future both servicewise and saleswise. More
Other Employees Tagged: Suzanne Anderson
January 25, 2024
Everyone is extremely friendly and helpful. This a no pressure environment. I mean no pressure. .I highly recommend Dodd RV. This a no pressure environment. I mean no pressure. .I highly recommend Dodd RV. More
Other Employees Tagged: Scott Hudgins, Jamie Dodd, Linda Testa, Tom Cobb, Terry Miller , Melissa Guin
December 04, 2023
Scott and Arnold were Awesome. Very pleasant and professional. The entire process was quick and easy and helped me and the wife get exactly what we wanted. Thanks The Matth Very pleasant and professional. The entire process was quick and easy and helped me and the wife get exactly what we wanted. Thanks The Matthews' More
Other Employees Tagged: Scott Hudgins, ARNOLD SMITH
December 02, 2023
We just completed our purchase of a brand new Forest River FR3 30DS from Dodd RV and Marine. From ordering it to closing and the walk-through, Jamie, Scott, Arnold, Trent, and Crystal took great care to River FR3 30DS from Dodd RV and Marine. From ordering it to closing and the walk-through, Jamie, Scott, Arnold, Trent, and Crystal took great care to make sure our buying experience was enjoyable. We could’ve purchased this closer to home (we live almost 6 hours away), but Dodd RV and Marine came highly recommended, and we now understand why. Absolutely no high pressure or aggressive sales tactics. 👍🏻👍🏻 More
Other Employees Tagged: Scott Hudgins, Mike McNeil, Jamie Dodd, ARNOLD SMITH , Trent
July 29, 2023
This is the second RV that I have bought from Scott and Dodds RV. Both times the staff was great and very helpful. I have also had a couple occasions with the first RV where I had to use the service depart Dodds RV. Both times the staff was great and very helpful. I have also had a couple occasions with the first RV where I had to use the service department and they were great as well. All around this dealership is one I will continue my relationship with, even though they are almost an hour away from my home. They are well worth the trip. More
Other Employees Tagged: Scott Hudgins, ARNOLD SMITH
June 06, 2023
Was very pleased with all of the help and support finding the right camper to fit my families needs the right camper to fit my families needs More
Other Employees Tagged: Ricky Miner, Scott Hudgins, Robin Crane
May 28, 2023
When my husband and I started to entertain the idea of obtaining a camper, my husband did extensive research of RV dealers in our area. He was very impressed with Dodd's RV and we decided to look at RV's obtaining a camper, my husband did extensive research of RV dealers in our area. He was very impressed with Dodd's RV and we decided to look at RV's at Dodd's. We stopped several times and was greeted by Scott who was very generous with his time and patience. After careful consideration, we decided to commit to buying a small camper. Scott was very helpful and we were very comfortable with his salesmanship. We are very happy with our purchase and look forward to future camping experiences. More
Other Employees Tagged: Scott Hudgins, ARNOLD SMITH, Terry Miller , Melissa Guin