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Cristina Berrier
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277 Reviews
277 Reviews
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277 Reviews of Cristina Berrier
Verified Customer
January 20, 2025
Very customer service oriented toward you the customer being totally satisfied with your vehicle repairs being totally satisfied with your vehicle repairs More
by Woodhill
Other Employees Tagged: Bruce Meyer, Pat Smith, Gregg Thompson
January 17, 2025
Misunderstanding on warranty coverage on 2015 Chrysler Town and Country van with Pat in service Town and Country van with Pat in service More
by davestreecare
Other Employees Tagged: Bruce Meyer, Pat Smith
January 17, 2025
First time I was in the dealership I was greeted with great kindness and lots of help from Chris barrier. She’s definitely the best thing in the service department and I couldn’t add any words that are e great kindness and lots of help from Chris barrier. She’s definitely the best thing in the service department and I couldn’t add any words that are enough to describe her hospitality and friendliness. More
by ryan.rea701
Other Employees Tagged: Nathan Nielsen, Keith Leonardo, Todd Utpadel, Bruce Meyer, Pat Smith, Gregg Thompson
January 16, 2025
Dealership was extremely helpful in the quick turnaround of time and service. I will go to this dealership again. of time and service. I will go to this dealership again. More
by Urness84
Other Employees Tagged: Bruce Meyer, Pat Smith
January 11, 2025
The service department is terrific except the female service tech who had no idea what features my edge had. I told her the problem and she was trying to tell me how my tailgate should function. Needles service tech who had no idea what features my edge had. I told her the problem and she was trying to tell me how my tailgate should function. Needless to say this is the second edge I've had and I know perfectly well how the tailgate should work. She's lucky she's not on the sales floor because nobody would buy anything from her. I'm not the first customer who isn't happy with her. Now if you ask me about Pat or Bruce that is a completely different story. They both are respectful of the buying power women have. I do so miss seeing Dale Johnson when I stop. He was one in a million and will never be replaced. I will continue to be use Owatonna Ford (will always be the name to me). Smiles are a nice thing and never become outdated. More
by helena7628
Other Employees Tagged: Bruce Meyer, Pat Smith
January 04, 2025
I made an appointment for a recall. Then had my engine light go on, (not related to the recall). I went to auto zone, got a diagnosis, and brought it to the dealership and got more info Then had my engine light go on, (not related to the recall). I went to auto zone, got a diagnosis, and brought it to the dealership and got more information. A service manager, ( not Chris) explained the issue could be 1 of 2 things. He stated the costs to resolve the issue would cost $385 up to $425 which included the $150 diagnostic fee. And usually takes between 1/2 - 1 hr to replace/restore. The day of my appointment I brought my vehicle in at 11:00 am. I told them to call after the recall was taken care of to get permission for any other expenses needed. I got a call around 3pm from Chris stating the recall was almost complete and the other issue would cost $537, and my vehicle would be available around 6 pm. How much does this dealership charge per hour? My purge replacement cost me $380 in labor fees alone. I feel I was lied to about the costs/ labor involved and the time it took to complete. I will never return, not even for an oil change. More
by Slwilliams1934
January 01, 2025
Had date wrong for Appt. She Had bad words with my wife. Did not clean up bottom of jeep where oil is. Said they had to drain oil but did not change? She Had bad words with my wife. Did not clean up bottom of jeep where oil is. Said they had to drain oil but did not change? More
by saxtonfamily1
