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Cristian Cano
Cristian Cano at Toyota of Louisville
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Cristian Cano

Sales Associate

Toyota of Louisville

6514 Dixie Hwy
Louisville, KY 40258

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7 Reviews

Dealership Experience

5 yrs, 3 mos

Languages Spoken

English English

Italian Italian

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7 Reviews

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7 Reviews of Cristian Cano

August 29, 2024

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Employee Rating

Cristian was amazing,very patient and polite. He was really cool and down to earth.Would definitely recommend More

by Hayaty Mohamed
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Dean Sexton

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April 30, 2024

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Employee Rating

Everyone was so polite and professional he told me what I need done he also said if my tires does not need to be rotated. They won’t rotate them and I won’t be charged for that.. he told me when I needed to More

by Linda Anderson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joseph Campbell

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April 20, 2024

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Employee Rating

They refuse to honor my Toyota care Maintenence for only 40 miles over the limit I will report this dealer to Toyota More

by castellanos72
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Kevin Ashton , Don’t remember the name from service department

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Apr 20, 2024

Toyota of Louisville responded

We understand your disappointment, but there seems to be confusion regarding the complimentary ToyotaCare maintenance program. That maintenance program is for 2 years or 25,000 miles from date of purchase. It appears your Corolla is now 26 months since purchase and has right over 26,000 miles. While Toyota does provide a small grace period beyond the initial 2 years / 25,000 mile coverage, your vehicle is beyond both grace periods in terms of time and miles. Unfortunately that is the policy which we have to follow. If you have further questions, please call our GM, Dennis Fante, at 502-935-1433 so that he can assist. Thank you.

Apr 20, 2024

castellanos72 responded

That is not true , the only reason I pass the 25 000 miles is because I change the oil every 5000 miles and not at 10 000 as you recommended , in 25 000 miles I pay myself twice my oil change because you refuse to do it . Your own people explain to me that not matter what I have 5 services include in my car cover by Toyota care . Yesterday was my number 5 visit. I will send this to Toyota and also the BBB , so people know how you honor your own service

November 13, 2022

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Employee Rating

Cristian was a pleasure to work with and made the experience easy. He was customer oriented the entire time. More

by Kristin S
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Kristin Shirley

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August 20, 2022

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Employee Rating

Very honest and people dealer not out to rip people off like other dealers around town with market adjustments. More

by Pk
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Rick Donnell, Tom Carr, Joseph Campbell, John Carbone, Bob Garr

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July 15, 2022

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Employee Rating

Me smith was great service was extremely helpful facility was clean bathroom was clean it was a great experience More

by Jehaga01
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Joseph Campbell, Sam Smith, Lisa Fouts

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April 21, 2021

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Employee Rating

Great experience at Toyota of Louisville! This is our 3rd Toyota from Toyota of Louisville, and we love it! Cristian, Richard, and David are the Very Best!!! More

by Happy Buyer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Richard Swope, David Lail

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