Carolina Nissan
Burlington, NC
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14 Reviews of Carolina Nissan
If I could give this place zero stars, I would. It has been nothing but a nightmare since I drove off the lot with my new car because these people don’t know what they’re doing. Between dealing wit It has been nothing but a nightmare since I drove off the lot with my new car because these people don’t know what they’re doing. Between dealing with the DMV, the insurance, and now the bank (because the dealership lied), I’ve reached my limit. I will never EVER come back to Carolina Nissan again and highly recommend anyone else looking to save yourself the headache. If I was still in the window to return my vehicle, I would do it in a heartbeat just so I wouldn’t have to give them my business. More
If I could give this place zero stars, I would. It has been nothing but a nightmare since I drove off the lot with my new car because these people don’t know what they’re doing. Between dealing wit It has been nothing but a nightmare since I drove off the lot with my new car because these people don’t know what they’re doing. Between dealing with the DMV, the insurance, and now the bank (because the dealership lied), I’ve reached my limit. I will never EVER come back to Carolina Nissan again and highly recommend anyone else looking to save yourself the headache. If I was still in the window to return my vehicle, I would do it in a heartbeat just so I wouldn’t have to give them my business. More
Carolina Nissan has serviced my Frontier since its purchase in 2014. Their service department has steadily declined. Without reciting all of my issues, I will just say that I will not take my Fronti purchase in 2014. Their service department has steadily declined. Without reciting all of my issues, I will just say that I will not take my Frontier back for service unless there are no other alternatives. I tried to talk to Mr Cravens, manager of service but he did not return my call. More
Multiple errors with registration and plate. Took no responsibility and embarrassed me when I went to have it corrected. I would not buy there again. No spare tire and a faulty battery. Very unh Took no responsibility and embarrassed me when I went to have it corrected. I would not buy there again. No spare tire and a faulty battery. Very unhappy customer. More
I have purchased 2 cars from them a Nissan Versa and a 350Z. I have used their service and found them to be reliable. But they had my car in for a $1700 repair and it came back with some damage. They r 350Z. I have used their service and found them to be reliable. But they had my car in for a $1700 repair and it came back with some damage. They refuse to do anything about this matter a so I must say that this is not the correct way to keep customers. I even gave them a pass on one of the damaged parts to the car. I will never use them again and will not buy a Nissan again. Companies always have these surveys after service. I have noticed that I did not get one this time. So this is my feedback. More
They sold my son a car that he was told by was not even safe to drive. He had a 30 day warranty on it and made them aware of the problem. They took the car and said it would be fixed. They kept it until th safe to drive. He had a 30 day warranty on it and made them aware of the problem. They took the car and said it would be fixed. They kept it until the warranty was passed and then told him he was on his own. They weren’t going to fix any of it. Will never buy anything else from them and hopefully no one else will either. More
Brought my first car from Carolina Nissan and was treated like a family member , amazing customer service highly recommended. They were considerate of my time , and ness didn’t try to force me into a vehicle like a family member , amazing customer service highly recommended. They were considerate of my time , and ness didn’t try to force me into a vehicle I didn’t like truly amazing experience. More
Poor customer service and defective product Had 2012 Nissan Altima with a bad transmission. Researched that this a common issue in the Altima. Nissan will not issue a recall the will only give y Had 2012 Nissan Altima with a bad transmission. Researched that this a common issue in the Altima. Nissan will not issue a recall the will only give you what they call "good will" Still cost me $1000 to fix my car. The local service tech was so disrespectful because we bought in the car to get repaired. We were referred to as "you people" yes the customer was you people. We were never offered a loaner car. The repair took almost three weeks. I would never have any car serviced here at Carolina Nissan. There was never even an apology. More
service I read bad reviews on service if you did not buy your car from them. I did not by my car from them. They service my car with no problems and are nice I read bad reviews on service if you did not buy your car from them. I did not by my car from them. They service my car with no problems and are nice. Even gave me a free rental when I had a recall. Do recommend the service, More
Best place around to buy a new car or truck Hey folks if you're looking for a new car or truck and want to be treated like family this is the best place around. Service department is top notch a Hey folks if you're looking for a new car or truck and want to be treated like family this is the best place around. Service department is top notch also. More