Craig Whitfield

hello my name is jason . long story short i purchased a certified vehicle with a “110 point inspection” from bommarito volkswagen in hazelwood 2 days later i take the vehicle long story short i purchased a certified vehicle with a “110 point inspection” from bommarito volkswagen in hazelwood 2 days later i take the vehicle to a shop and they tell me the vehicle has the rear windshield installed wrong also it in not a factory window, the rear had been repainted, The trunk is misaligned, and the front side panel has small dents from where a larger dent was pulled out. they fixed the window and painted the side but do not want to work on trunk or the side panel with the dents also i know the car would be worth less if they sold it uncertified and with these problems but they refuse to refund me the difference .i have called multiple certified volkswagen dealers and they all tell me if they had this car with these problems they would not sell it as a “certified pre owned “especially since it use to be a rental car and the damage was not fixed correctly. That means someone rented it got in a accident, fixed it themselves, took it back to the rental company then the company sold the car to the bommarito volkswagen where they did not actually give the car a inspection instead just sold it as certified. There is no way a car can have a windshield installed wrong plus all the other damage and it pass a certified inspection . Doing that would lower the quality and price of a certified vehicle instead of being able to sell it for more like they did . Now i know for a FACT if i were to take the vehicle to them how i bought it they would not certify it Again . More

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The assistance great; sales consultant Craig Whitfield was knowledgeable and helpful. Sherry Lang Bruce Strother was knowledgeable and helpful. Sherry Lang Bruce Strother More

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