Craig Smith

Excellent service! Great communication from start to finish - he kept me informed every step of the way and took the time to explain anything I didn't understand. As so Great communication from start to finish - he kept me informed every step of the way and took the time to explain anything I didn't understand. As soon as I asked, he quickly arranged an Uber and a rental car for me. Fast, efficient, and truly goes above and beyond for his customers. Highly recommend! More

by pachecofr Verified Customer Verified Customer

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Todo muy bien my jeep es perfecto me gusta mucho lo recomiemdo muchas gracias ❤️ a todo el personal recomiemdo muchas gracias ❤️ a todo el personal More

by ITSUBIS8 Verified Customer Verified Customer

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Excellent service team, really good people willing to help and clarify any doubt. My car was done in the time they said help and clarify any doubt. My car was done in the time they said More

by dans2810 Verified Customer Verified Customer

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The service department is very nice and friendly. Andy was very helpful and answered any questions or concerns I had about my vehicle in a professional manner. Andy was very helpful and answered any questions or concerns I had about my vehicle in a professional manner. More

by bethanyj Verified Customer Verified Customer

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My vehicle was towed in for a no start condition. The technician did a complete diagnostic test of my vehicle and only put a FUSE and a start on my car. I spent $1802 for a new starter and the vehicl The technician did a complete diagnostic test of my vehicle and only put a FUSE and a start on my car. I spent $1802 for a new starter and the vehicle would not start 28 hours after picking it up. Being I was traveling the vehicle broke down again once I was close to home about 600 miles away from this dealership. My vehicle was towed to another dealership and was diagnosed with a hydro lock situation and it burned up the brand new starter I paid $1802 for. The dealership will not warranty the starter until they install a new engine as recommended. I can’t afford the $13,000 engine they recommended and I have spent $1802 of a bad diagnosis of my vehicle. More

by timrichter18 Verified Customer Verified Customer

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Worst service department, they committed to fixing a vibration when I purchased the vehicle from them, after 5 visits their solution is that I find a speed where it does not vibrate and drive at that sp vibration when I purchased the vehicle from them, after 5 visits their solution is that I find a speed where it does not vibrate and drive at that speed. This advise was given to me by the service manager, Craig smith. Worst experience I have ever had purchasing a vehicle. It’s been over 1 month and I’m still waiting for a part that was ordered for warranty work, I sent 3 messages for an update and never received a single call back. I called 4 times and was just put in voicemail. More

by rod30 Verified Customer Verified Customer

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Worst dealership! !!! Horrible people in service department. If you can avoid this dealershi, please do so at all cost. !!! Horrible people in service department. If you can avoid this dealershi, please do so at all cost. More

by rod30 Verified Customer Verified Customer

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These guys do not keep their word, be careful and get everything single item / 0promise in writing, you will be screwed over and they don’t care. everything single item / 0promise in writing, you will be screwed over and they don’t care. More

by rod30 Verified Customer Verified Customer

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Bob Parr does a GREAT job! I highly recommend this dealer over Napleton and Orlando Dodge whose service advisors are not nearly as competent, efficient, and friendly! I highly recommend this dealer over Napleton and Orlando Dodge whose service advisors are not nearly as competent, efficient, and friendly! More

by robert@robertjsmith.com Verified Customer Verified Customer

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The management team was amazing talking care of the issues I had and did everything I could ask of them!! I would definitely go back and or buy again from them!! issues I had and did everything I could ask of them!! I would definitely go back and or buy again from them!! More

by great440 Verified Customer Verified Customer

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