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Craig Servo
Craig Servo | Page 45
Service Advisor
Lorenzo Nissan Ft. Lauderdale
1051 S Federal Hwy
Fort Lauderdale, FL 33316
463 Reviews
463 Reviews
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463 Reviews of Craig Servo
Verified Customer
October 18, 2022
I was able to drop off my car earlier than scheduled appt and was taken good care of by Craig. They washed my car also which was great and I didn't have to wait long and was taken good care of by Craig. They washed my car also which was great and I didn't have to wait long More
by KEKE0681
October 16, 2022
Craig handled my situation very professionally. The Nissan service team rectified the problem in a timely manner. It's nice to know when you are a long way from home you can still get quality Nis The Nissan service team rectified the problem in a timely manner. It's nice to know when you are a long way from home you can still get quality Nissan care and attention for your car. Thank you to everyone in the service department for an outstanding experience. More
by TARAHIPOLITO.TH
Other Employees Tagged: Nestor Alvarez
October 15, 2022
No one ever answers on phone, and once they pick up the phone they put you on hold until you give up of trying to reach someone. When you walk in there the employees are not friendly at all, once I left my phone they put you on hold until you give up of trying to reach someone. When you walk in there the employees are not friendly at all, once I left my car for an oil change in the morning hours an they told me that the car will be done within couple of hours because they are "busy", so I told them that it is fine as long my car will be done by 3pm, I came back at 3:30pm to get my car and they didn't even start working on it even though there was only 3 cars on the lift and no onewas workingaroundthem, of course I took the keys and left. My last visit there was due to dead battery (installed at same location 2y ago), and after 5min of waiting the assistant came to me to ask me if I used a jump-start because the battery was tested "without issues", which I did, had to charge it for a few hours just so I can start the engine so I can come there, so since he asked me that, I assumed that they already started on my car and that I will be out within 20min max since it doesn't takes more then that to test the old and put the new battery in (which was my only request), but no, I ended up waiting for another 1h and 40min for that simple job. Once the assistant gave me the keys and showed me where to pay he just turned around without a word. Those were my last 2 experiences with this place, don't plan on coming back after several visits before. Very disorganized place, with lazy mechanics and unprofessional stuff. More
by Screen name???
Other Employees Tagged: Mike Hernandez, Terry Kelly
October 15, 2022
Excellent customer service ! !!! Good work!! Graig Servo and Sammy the mechanic are awesome !!! I always recommend them for doing an excellent work. Thank you so much !!! Good work!! Graig Servo and Sammy the mechanic are awesome !!! I always recommend them for doing an excellent work. Thank you so much More
by Claudia
October 14, 2022
Very nice registration and then entry to garage. Great service, highly recommend. I donèt have the names of the person who took my original call, or the mechanic or service manager. All were super Great service, highly recommend. I donèt have the names of the person who took my original call, or the mechanic or service manager. All were superb. More
by wloewen1
October 13, 2022
Terry & Craig are great advisors. They are always very warm & friendly. They take the time to explain all procedures necessary to keep my vehicle maintained properly. They are always very warm & friendly. They take the time to explain all procedures necessary to keep my vehicle maintained properly. More
by JAYPPR50
Other Employees Tagged: Terry Kelly, Alicia's great
October 09, 2022
The man who signed me in was very helpful, but I spent 5-6 hours waiting for my car. That is an outrageous waste of time. I would have appreciated a shuttle to take me home and pick ne up . 5-6 hours waiting for my car. That is an outrageous waste of time. I would have appreciated a shuttle to take me home and pick ne up . More
by MK837KRUSZ
