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Craig Servo
Craig Servo at Lorenzo Nissan Ft. Lauderdale

Craig Servo | Page 26

Service Advisor

Lorenzo Nissan Ft. Lauderdale

1051 S Federal Hwy
Fort Lauderdale, FL 33316

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4.8
507 Reviews
4.8

507 Reviews

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507 Reviews of Craig Servo

October 23, 2024

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Employee Rating

Great service for a smaller dealership. I was quite pleased by their service to accommodate me. More

by CCOLEM18
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Yes
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Oct 23, 2024

Lorenzo Nissan Ft. Lauderdale responded

Thank you for recognizing the effort of Lorenzo Nissan Fort Lauderdale.

October 21, 2024

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Very patient and gave great updates about future services and maintenance to look out for. Overall great experience More

by Enigmatic
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Recommend Dealer
Yes
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Oct 21, 2024

Lorenzo Nissan Ft. Lauderdale responded

Thank you for sharing about your great experience at Lorenzo Nissan Fort Lauderdale. Our team will be pleased to hear your feedback. Wishing you the best on future drives.

October 19, 2024

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Craig always take the time to explain in detail all the diagnostic of the car and services. He also listens attentively to our concerns and address each issue with professionalism and politeness. More

by JULIANAFICHELI
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Service Time
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Recommend Dealer
Yes
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Oct 20, 2024

Lorenzo Nissan Ft. Lauderdale responded

Thank you for your kind words about our team at Lorenzo Nissan Fort Lauderdale. We look forward to continuing to assist you with your vehicle's needs.

October 19, 2024

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I’m very pleased with your service. The care it’s running very well. Thank you so much for the great job More

by calikitty1
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Recommend Dealer
Yes
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Oct 19, 2024

Lorenzo Nissan Ft. Lauderdale responded

We're glad you're pleased, and your car is running well. Thank you for choosing Lorenzo Nissan Fort Lauderdale.

October 19, 2024

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Had an on going issue with my truck that is still unresolved. Had an appointment for service, they had the truck since 7 am but at 5 pm they said they haven’t gotten to it yet More

by wcgeiger70
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
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Oct 19, 2024

Lorenzo Nissan Ft. Lauderdale responded

Hello, Your feedback is very important to us, as customer satisfaction is our top priority. I would like to speak with you about the time taken for your recent appointment with our Service Team. Please send me an email with your best method of contact so we may discuss this further. Thank you, Ali Dye General Manager Lorenzo Nissan Fort Lauderdale alid@lorenzonissan.com

October 15, 2024

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The service provided was ok but not all issues were covered and no explanation was given, relating to the phone app not working. More

by Graimundo
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nestor Alvarez, Terry Kelly, Gerald Wynter

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Oct 15, 2024

Lorenzo Nissan Ft. Lauderdale responded

I'm glad to hear the service was acceptable. If there's more we can explain about the phone app, please let us know at Lorenzo Nissan Fort Lauderdale. We'd love to help you find a solution.

October 12, 2024

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Great place . Everyone very friendly and helpful especially Craig S. Information well provided and punctual More

by bones_p_anthony
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Oct 12, 2024

Lorenzo Nissan Ft. Lauderdale responded

Thanks for recognizing our team at Lorenzo Nissan Fort Lauderdale. Happy to hear you had a helpful experience with us.

October 11, 2024

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Craig is very helpful and honest! I love working with him and will continue to use him as my advisor More

by RACHELA110290
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Recommend Dealer
Yes
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Oct 11, 2024

Lorenzo Nissan Ft. Lauderdale responded

Lorenzo Nissan Fort Lauderdale is pleased to know our team made a positive impact. Thank you for your kind words.

October 10, 2024

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Employee Rating

Associates are Friendly waiting area is clean and the wait was reasonable would recommend to friends and family More

by mivarose
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nestor Alvarez

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Sep 24, 2025

Lorenzo Nissan Ft. Lauderdale responded

Thank you for your feedback. At Lorenzo Nissan Fort Lauderdale, our Service Team is glad you enjoyed the clean waiting area, friendly associates, and timely service. We look forward to assisting you with your future automotive needs.

October 08, 2024

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Employee Rating

I took my car to get it fixed and they gave it back with more problems More

by nonemail
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Eddy Del-Cid, John Mikulla, Randy Hamilton , Nestor Alvarez, Theo Cameron, Terry Kelly, Gerald Wynter

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