I was born in Van Wert Ohio and have been living in Fort Wayne since 1991. I have been a valued employee here at O'Daniel since 1991! I pride myself on being an honest hard worker. I am a company man and I absolutely love my family and my life. By having the same goal as I do, O'Daniel makes it easy to have customers for life.
Read more226 Reviews
Write a ReviewDealership Experience
33 yrs, 9 mos
Industry Experience
36 yrs, 8 mos
Specialties & Trainings
Customer Service
226 Reviews of Craig Ruskaup
October 04, 2024
I don’t often lose my car in a hurricane, but when I do, I get myself from Tampa to Fort Wayne Indiana straight to O’Daniel’s Jeep Dealership. 😂 Much to my uncle’s dismay, I asked no questions when it I get myself from Tampa to Fort Wayne Indiana straight to O’Daniel’s Jeep Dealership. 😂 Much to my uncle’s dismay, I asked no questions when it came to condition of tires, number of key fobs nor the mechanical integrity of the used-but-new-to-me vehicle I’d selected sight unseen. Yet, I had complete trust in my salesperson, Tommy, in O’Daniel’s dealerships and they did not disappoint. In fact, I was about to leave the dealership when they noticed I had one small little dimple ding in the passenger side, which I’d never would’ve noticed, but they insisted they take care of it before I left. That is great customer service! Thankful for a company that was concerned with my plight, and made the process as seamless as possible for this out of towner. Well done and THANK YOU again! See you for the next one! Heather Tipton More
Other Employees Tagged: Greg O'Daniel , Dave Carroll, Will Douglas, David O'Daniel, Thomas O'Daniel
October 01, 2024
It was a pleasant experience coming back to look at newer vehicles and negotiate a trade. vehicles and negotiate a trade. More
Other Employees Tagged: Andrea Laux, Ross Miers
September 29, 2024
Look no further for an outstanding car dealership! O’Daniel CDJR does an excellent job from start to finish! The sales rep, Ross, is the reason my wife & I felt genuinely important & became very comfo O’Daniel CDJR does an excellent job from start to finish! The sales rep, Ross, is the reason my wife & I felt genuinely important & became very comfortable with our decision to travel over an hour to purchase from him rather than the dealership local to us. When we arrived for our scheduled appointment we were pleasantly met by one of the managers, Craig, who immediately began the very efficient purchasing process. Andrea made the document signing fun & fast along with being extremely knowledgeable, answering all of our questions. Ross completed the enjoyable experience with a full vehicle tutorial, ensuring we were off to a solid beginning with our new vehicle. What a great team O’Daniel has!!! More
Other Employees Tagged: Andrea Laux, Ross Miers
September 18, 2024
Thomas Odaniel did an informative and excellent job in working with me, over a period of multiple days, in ultimately purchasing a new Jeep Grand Cherokee. Craig and Jarod did an excellent job during the working with me, over a period of multiple days, in ultimately purchasing a new Jeep Grand Cherokee. Craig and Jarod did an excellent job during the process of the sale. Josh did an excellent job explaining and working through the financing , options, and all the paperwork. This is the second new vehicle I have purchased from Odaniel's and everyone is always knowledgeable, professional and great to work with! More
Other Employees Tagged: Joshua Burkhardt, Jarod Burgess, Thomas O'Daniel
September 05, 2024
Justin did everything possible to help me find what I wanted. I’ve never had the hospitality from any salesman or dealership prior! Highly recommend! wanted. I’ve never had the hospitality from any salesman or dealership prior! Highly recommend! More
Other Employees Tagged: Justin Harding, Joshua Burkhardt, Jarod Burgess
August 30, 2024
After 10 years with my truck I was reluctant to get into another vehicle and “deal with a dealership”. My family has bought their vehicles from here and recommended me there. These guys really worked with m another vehicle and “deal with a dealership”. My family has bought their vehicles from here and recommended me there. These guys really worked with me and my stubbornness. They made the experience easy, quick and it was mainly over the phone as I live 2.5 hours away. Brady and the management team were great. Thank you all for your efforts and getting me into the vehicle I wanted! More
Other Employees Tagged: Joshua Burkhardt, Will Douglas , Brady Temple
August 26, 2024
Great customer service! Our sales consultant Jeff, the sales manager Craig, and the finance department made the purchase of our new jeep quick and easy! We only buy our Jee Our sales consultant Jeff, the sales manager Craig, and the finance department made the purchase of our new jeep quick and easy! We only buy our Jeep's from O'daniels! More
Other Employees Tagged: Joshua Burkhardt, Jeff Cearbaugh
June 13, 2024
I’ve always wanted a Jeep and the gladiator is a perfect fit because I need the truck bed. I’m very happy with the service and helpfulness of the sales and finance staff. fit because I need the truck bed. I’m very happy with the service and helpfulness of the sales and finance staff. More
Other Employees Tagged: Patrick Garrett, Andrea Laux
May 02, 2024
O'Daniel Dealership is always clean and neat inside and out with bright cherry decor. All employees I have interacted with are Friendly, Professional, and Efficient! They are responsive to any concerns or out with bright cherry decor. All employees I have interacted with are Friendly, Professional, and Efficient! They are responsive to any concerns or questions I may have. They demonstrate high integrity and are trustworthy! More
Other Employees Tagged: Justin Harding, Bryce Butler
April 22, 2024
If you are looking for a vehicle from O'Daniels, you MUST contact Pat Garrett!! Pat was patient and listened to the specific needs that I wanted in a new vehicle. When I could not decide on the color that contact Pat Garrett!! Pat was patient and listened to the specific needs that I wanted in a new vehicle. When I could not decide on the color that I liked best (real world problems) he pulled all of the vehicles side by side so that I could decide which one that I like best. Pat went above and beyond throughout the entire process. I will not purchase a vehicle (new or used) from anyone else! More
Other Employees Tagged: Patrick Garrett, Bryce Butler