Craig Rotter | Page 4

The service staff with whom I interacted with were extremely pleasant and welcoming, making me feel as if I were their primary concern. My Service Advisor, Darryll Raeburn made sure I was kept apprise extremely pleasant and welcoming, making me feel as if I were their primary concern. My Service Advisor, Darryll Raeburn made sure I was kept apprised of the status of the repair and was very helpful. The Assistant Service Manager, Craig Rotter made sure that I was happy with everything and certainly represented well the values of this dealership's concern for outstanding customer service. More

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A wonderful dealership to work with. From a stress free purchase to exceptional service department. Always friendly, caring & efficent! Craig in service is the best! From a stress free purchase to exceptional service department. Always friendly, caring & efficent! Craig in service is the best! More

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In for first inspection on my Mazda CX30 - as always polite and professional service staff greeted me, took my car in quickly and and efficiently performed the requested service. Craig Rotter, Assista polite and professional service staff greeted me, took my car in quickly and and efficiently performed the requested service. Craig Rotter, Assistant Service Manager, personally handled this service and I thank him for his fast and complete service. More

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I had an amazing experience here at Wantagh Mazda. The staff could not have been more helpful and friendly, I felt like I knew them for years after only a few minutes. Phil, Charlie and Billy went abo The staff could not have been more helpful and friendly, I felt like I knew them for years after only a few minutes. Phil, Charlie and Billy went above and beyond the call of duty to make sure that every single thing we needed was taken care of. There was no pressure at all during this deal, they let you make your own choices and did not try to sway me, as is the case with most new car purchases. More

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I bought my car in 9/21 and have had nothing but positive experiences from Joe Bonavita and Craig Rotter both are a pleasure to deal with ! Keep up the great work gentlemen !! experiences from Joe Bonavita and Craig Rotter both are a pleasure to deal with ! Keep up the great work gentlemen !! More

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What can I say. Craig welcomed me ,had paperwork ready and waiting when I arrived and kept me informed every step of the way. Unexpected brake job needed but I hav Craig welcomed me ,had paperwork ready and waiting when I arrived and kept me informed every step of the way. Unexpected brake job needed but I have utmost confidence in Craig, so I agreed to have it done. I was offered a loaner but said I would wait. Craig asked if there was anything he could get for me while waiting and continually checked on me. Great personality and customer service. Craig Rotter is the BEST! More

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An impressive team of service professionals at Wantagh Mazda. I was very pleased with the Sales Dept. when I purchased my wife's CX-5, but the Service Dept? All I can say is WOW! Keep up the great work Mazda. I was very pleased with the Sales Dept. when I purchased my wife's CX-5, but the Service Dept? All I can say is WOW! Keep up the great work. More

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So I drive a BMW and after dropping my husband off to work an emergency message came on I needed oil and I needed it immediately….because it was so early in the morning no stores were open I stopped at a work an emergency message came on I needed oil and I needed it immediately….because it was so early in the morning no stores were open I stopped at a gas station and was able to get oil….however after purchasing it I was not able to get the cap off to put the oil in…. I kept driving and praying…. I looked to my left and noticed Mazda and their service Dept was open I pulled up and explained to the guy what was going on and asked him if he could get the cap off for me and I would do the rest…although he was busy he stopped what he was doing and proceeded to take the cap off he to had a difficult time getting it off but because he was so nice and kind he was determined he was going to get it off!!!! Craig Rotter eventually got the cap off and he took the time and showed me how to do it…. There is a method which I did not know and even though I don’t drive a Mazda he took the time to not only do it for me but to show me how to do it and I greatly appreciate it….My prayer is that God continually bless him and the business!!!!! Felicia H. More

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Craig and Darrell were so very patient, knowledgeable and helpful that they made my service experience a delight! Everything went smoother than expected and was ready just as they said it would be… finished helpful that they made my service experience a delight! Everything went smoother than expected and was ready just as they said it would be… finished and on time! Thanks guys and keep up the good work! More

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Love it there! ! So accommodating! Darrell & Craig we’re awesome and my service was quick and easy! ! So accommodating! Darrell & Craig we’re awesome and my service was quick and easy! More

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