Craig Rotter
Craig Rotter at Wantagh Mazda
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Craig Rotter

Asst Service Mgr

Wantagh Mazda

3180 Sunrise Hwy
Wantagh, NY 11793

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5.0
372 Reviews
5.0

372 Reviews

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372 Reviews of Craig Rotter

December 04, 2024

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Craig made my service experience incredibly comfortable, as I come from Queens & knew it would be a considerable wait. He constantly updated me on the service progress of the car, attended to additional thi More

by Zolo1034
Recommend Dealer
Yes

October 05, 2024

Dealership Rating
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Consistently outstanding service at Wantagh Mazda. From the second you walk through the door you are greeted by friendly, knowledgeable staff. They constantly update you on the status of your service More

by Joanrn30
Service Price Transparency
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Recommend Dealer
Yes
Oct 05, 2024

Wantagh Mazda responded

Thank you so much for your kind words! We’re thrilled to hear about your consistently positive experiences with our team, especially with Craig, Darrell, and Charlie. We take pride in providing exceptional service and support, and it’s wonderful to know that our efforts have made a lasting impression. Your recommendation means a lot to us, and we look forward to continuing to serve you for many years to come!

September 17, 2024

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My experience with the Service Dept at WANTAGH MAZDA was outstanding. I worked with Craig Rotter and he went above and beyond and gave me the absolute highest level of excellent customer service. He took th More

by KAF11758
Service Price Transparency
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Recommend Dealer
Yes
Sep 19, 2024

Wantagh Mazda responded

Thanks for the review! It was out pleasure to be of service, and to get your Mazda back on the road safely and quickly. Please don't hesitate to reach out if you need help with anything else!

August 20, 2024

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I have been working with Wantagh Mazda for years now and just leased my 12th car from Victor Liantonio. Their whole staff is helpful, professional and compassionate every step of the way, from the lease pro More

by jml_nyc
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Recommend Dealer
Yes

Other Employees Tagged: Vin Vergara, Kenny Davis , Victor Liantonio

Aug 22, 2024

Wantagh Mazda responded

Thank you so much for the review! And for you loyal business over the years. It has been our pleasure to always help you find the right Mazda for you. Just let us know when it's time for the next one!

August 15, 2024

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Bought a cx5 in December of 2020. Process couldn't have been easier. Everyone was upfront and I feel I got a fair price. Been back for multiple scheduled services and the service depa More

by gary0172
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Recommend Dealer
Yes

Other Employees Tagged: Joe Bonavita

Aug 22, 2024

Wantagh Mazda responded

Thanks Gary! We are so glad to be of service. This is exactly what you can expect from Wantagh Mazda every time. Please don't hesitate to reach out if you need anything else.

July 24, 2024

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Just wanted to acknowledge Pam at the service desk. Shes always so nice and helpful. She always has a smile . Though she doesnt work on my car , shes an important part of wantagh mazdas service dept. More

by cindicher
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: David Palmer, Darrell Raeburn , Pam

Jul 29, 2024

Wantagh Mazda responded

We are so glad you’ve recognized how great Pam is! Thank you for the feedback!

July 24, 2024

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Craig and Darell in service are the best. Always very kind and helpful. And they explain everything . More

by cindicher
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Darrell Raeburn

Jul 29, 2024

Wantagh Mazda responded

Thank you! We think they’re pretty great too!

June 29, 2024

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All of the employees are very easy and pleasant to deal with especially Craig and Darrell. More

by louisilardi
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Recommend Dealer
Yes
Jun 30, 2024

Wantagh Mazda responded

Thanks so much Louis! Let us know if you need anything else.

April 10, 2024

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Craig and all of the guys in service are always helpful and respectful. I also see them treat every customer the same way while i am there. Always a great experience More

by cindicher
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: David Palmer, Darrell Raeburn

Apr 24, 2024

Wantagh Mazda responded

Thank you! That's what we always strive for, and we are so glad that you see it and appreciate it. Customers like you are the reason we love our job! Of course, let us know if you need anything else!

April 08, 2024

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I stopped in today with my 2010 Mazda. Craig was the absolute BEST. After describing my probelm he was up front, honest and VERY helpful!! In a world where places only seem to look for way More

by kimc143
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Apr 24, 2024

Wantagh Mazda responded

Kim - thank you so much for ALL the stars. :) We are so glad that Craig was able to help, and deliver the kind of customer experience that is expected here at Wantagh Mazda. Let us know if you need anything else to keep that Mazda running!

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