Craig Rogers
Craig Rogers at Jaffarian Volvo

Craig Rogers

Service Advisor

Jaffarian Volvo

600 River St
Haverhill, MA 01832

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4.8
46 Reviews
4.8

46 Reviews

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46 Reviews of Craig Rogers

September 01, 2025

Dealership Rating
Employee Rating

Great service and communication from the booking to the service date. Would recommend to anyone looking for service for their Volvo. More

by mforzese
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jonathan Infante, Rob Hannahin

Sep 01, 2025

Jaffarian Volvo responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Jonathan Infante Volvo Service Manager/ jinfante@jaffarian.com

September 01, 2025

Dealership Rating
Employee Rating

The car wasn’t even paid attention to for 48 hours after I brought it in. Therefore, I had to rent a car for 4+ days instead of two days. When I had a service earlier in the summer, I was told they were ple More

by caaydin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Sep 05, 2025

Jaffarian Volvo responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here. Alfonso Romano General Sales Manager/ aromano@jaffarian.com

August 31, 2025

Dealership Rating
Employee Rating

Thank you Rob, Jonathan and Craig for making sure my service visit goes as smooth as possible like always! More

by hysen17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jonathan Infante, Rob Hannahin

Aug 31, 2025

Jaffarian Volvo responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Jonathan Infante Volvo Service Manager/ jinfante@jaffarian.com

August 31, 2025

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Employee Rating

Thank you for always taking care of my car and providing excellent service! Jaffarian volvo is the best! More

by hysen17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 31, 2025

Jaffarian Volvo responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Jaffarian Volvo, we look forward to having you as a valued customer for many years to come! Jonathan Infante Volvo Service Manager/ jinfante@jaffarian.com

August 22, 2025

Dealership Rating
Employee Rating

Mixed experiences and inconsistent. When I purchased the car the experience and service was above average. the after sales support has declined since More

by Mohammel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jonathan Infante, Rob Hannahin

Aug 23, 2025

Jaffarian Volvo responded

We appreciate your business. We'd like to know more about your visit and where you feel we can improve to make your next visit a 5-star experience. If it's possible to discuss your experience in more detail, please feel free to contact us directly or let us know the best way to contact you, and we will reach out. Thank you again for your input, and we hope to hear from you soon. Jonathan Infante Volvo Service Manager/ jinfante@jaffarian.com

August 19, 2025

Dealership Rating
Employee Rating

they were very friendly and helpful. my car needed service that just fell out of warranty range and they were able get it included! very very nice and reasonably priced. More

by spammiespamerson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jonathan Infante, Rob Hannahin , chris

Aug 19, 2025

Jaffarian Volvo responded

Thanks for sharing your thoughts about your experience with Jaffarian Volvo. We appreciate your business and hope to see you again soon! Jonathan Infante Volvo Service Manager/ jinfante@jaffarian.com

August 15, 2025

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Employee Rating

My car looks amazing! Thank you for all your help. You made this insurance transaction so easy. More

by christina.deossie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jonathan Infante, Rob Hannahin

Aug 15, 2025

Jaffarian Volvo responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Jaffarian Volvo, we look forward to having you as a valued customer for many years to come! Jonathan Infante Volvo Service Manager/ jinfante@jaffarian.com

August 08, 2025

Dealership Rating
Employee Rating

Excellent customer service, appreciate the valet service and the call to confirm all required services, thank you More

by SM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Franco

Aug 10, 2025

Jaffarian Volvo responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Jonathan Infante Volvo Service Manager/ jinfante@jaffarian.com

August 08, 2025

Dealership Rating
Employee Rating

Good service. Facilities inside are very clean and a nice environment to work remotely from. Everyone very friendly and attentive. More

by matthew.hoenigsberg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jonathan Infante, Rob Hannahin

Aug 08, 2025

Jaffarian Volvo responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. Jonathan Infante Volvo Service Manager/ jinfante@jaffarian.com

August 08, 2025

Dealership Rating
Employee Rating

I receive great service every single time I visit Jaffarian Volvo. Franco is the best. More

by Dayup
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jonathan Infante, Rob Hannahin

Aug 08, 2025

Jaffarian Volvo responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Jonathan Infante Volvo Service Manager/ jinfante@jaffarian.com

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