Craig Lumia
Service Manager
Jaguar - Land Rover Naples - Naples Luxury Imports
900 Tamiami Trail North
Naples, FL 34102
11 Reviews
Write a Review11 Reviews of Craig Lumia
July 25, 2023
The absolute best Service experience every single time! !! Todd the service manager goes above and beyond!!! I will never purchase another vehicle from anywhere else!!! Keep up the Amazing customer service! !! Todd the service manager goes above and beyond!!! I will never purchase another vehicle from anywhere else!!! Keep up the Amazing customer service!!! More
Other Employees Tagged: Sergio Taddeo, Michael Cabrera, Joel Sao, Jennifer Mickey, Sean Zalmai , Luke Allen, David Ross, Todd Finley
September 03, 2020
The service team is incredible. Very welcoming. I genuinely get excited visiting the dealership for car washes. Jen Mickey you're amazing. Than you for your service! genuinely get excited visiting the dealership for car washes. Jen Mickey you're amazing. Than you for your service! More
Other Employees Tagged: Sergio Taddeo, Michael Cabrera, Joel Sao, Jennifer Mickey , Luke Allen, Jaime Amoroso, David Ross, Jonathan Russo
August 07, 2020
This is a great dealership with caring and hard-working employees. Michael Cabrera, and all of the Service Advisors, eagerly, enthusiastically, and professionally care for all of you vehicle needs. Thank employees. Michael Cabrera, and all of the Service Advisors, eagerly, enthusiastically, and professionally care for all of you vehicle needs. Thank you Michael. More
Other Employees Tagged: Tyler Mastaglio , Sergio Taddeo, Michael Cabrera, Joel Sao, Jacob Agin, Jennifer Mickey , Luke Allen, David Ross
July 30, 2020
Michael Cabrera like always when above and beyond to make sure my vehicle was back in execelent running conditions allways a pleasure doing bussiness here thank you Michael sure my vehicle was back in execelent running conditions allways a pleasure doing bussiness here thank you Michael More
Other Employees Tagged: Sergio Taddeo, Michael Cabrera, Joel Sao, Jennifer Mickey , Luke Allen, David Ross
December 13, 2019
First Class Experience Torrey was so patient and extremely helpful during my decision making process. She guided me to choose all the right options for me! She paid attenti Torrey was so patient and extremely helpful during my decision making process. She guided me to choose all the right options for me! She paid attention to my needs and wishes giving me many positive suggestions that I was unaware of. Tyler was very knowledgeable. He took a lot of time explaining all the details of my car. He went over everything in the car very clearly and thoroughly and answered all my questions. Tyler patiently let me navigate all the settings until I was confident I knew them. I am very grateful since he offered his help any time I have a question or need him to help with anything in the car. The people I have worked with are First Class!!! More
Other Employees Tagged: Tyler Mastaglio , Torrey Shoplack , Jonathan Russo
September 19, 2019
Fantastic Experience I was recently in the market for a new Range Rover and stopped at Land Rover Naples for assistance in my purchase. Torrey made my experience as quick I was recently in the market for a new Range Rover and stopped at Land Rover Naples for assistance in my purchase. Torrey made my experience as quick and painless as possible. She is a very knowledgeable sales rep and Land Rover should be very proud to have her represent their brand. I feel that I received a very fair deal on my new Rover and would recommend both her and Naples Luxury Imports to friends and family. Thank you for everything you guys did to make my purchase one of the most pleasant I have had when buying a new vehicle. More
Other Employees Tagged: Torrey Shoplack , Lynn Henkel, Jonathan Russo
June 01, 2019
F Type repair Craig Lumia and his team made our service experience nothing short of perfect. Cannot say enough about their attention to detail. Best dealership we’ Craig Lumia and his team made our service experience nothing short of perfect. Cannot say enough about their attention to detail. Best dealership we’ve ever visited by far. More
May 10, 2019
Service repair The atmosphere and ambience of this dealership is exceptional. Very knowledgeable, friendly, and courteous personnel. My experience was very good. The atmosphere and ambience of this dealership is exceptional. Very knowledgeable, friendly, and courteous personnel. My experience was very good. I will be back for some other service in the future. More
Other Employees Tagged: Jennifer Mickey
April 10, 2019
An excellent buying experience The best car buying experience I have ever had in over 60 years of buying family, sports and classic cars! From the first telephone call with Frank O The best car buying experience I have ever had in over 60 years of buying family, sports and classic cars! From the first telephone call with Frank Orsini to driving the car away, I was treated with respect and politeness by all employees of this dealership. Frank Orsini, my salesman, was very trustworthy and knowledgeable, and worked very hard to make the entire buying experience pleasant, productive and enjoyable. The very best salesperson I have ever dealt with. Craig Lumia, Service Director, was very also super knowledgeable and spent a good deal of time explaining to me the "workings" of my Jaguar. Matt Heppler, Certified Jaguar Technician, was also very helpful in explaining some of the intricacies of my Jaquar. All employees of this dealership are upbeat, helpful and very friendly. A real TEAM! I spent a total of about 3 days at the dealership buying my Jaguar, and felt that all the employees wanted me to feel good about my experience with THEIR dealership. And they Did! This is a great place to an automobile! It is not typical of most car dealers, thank heaven! Bill Millholland, Jupiter, FL More
Other Employees Tagged: Frank Orsini, Michael Cabrera , Lynn Henkel, Matt Heppler - Jaguar Certified Technician - *****
October 25, 2018
The Best Dealership in the Universe! Torrey Shoplack is professional and knowledgeable! Torrey goes the extra miles (plural) for her customers! Tyler provided an excellent overview of m Torrey Shoplack is professional and knowledgeable! Torrey goes the extra miles (plural) for her customers! Tyler provided an excellent overview of my new Discovery/Land Rover. He is a car aficionado and loves to teach and share the unique features of the vehicle!! This is the second car purchased at the dealership, and the process was customer friendly with quick and accurate responses to questions and concerns. Services for the vehicle are extraordinary and Craig is accommodating beyond words-Super Service staff and always pleasant. Lynn Henkel is a finance guru and accessible for best finance deals! Explains in detail the financing process and status! This dealership is amazing but the people who work here make a customer a lifelong customer! Always top notch and dedicated to meet current and future vehicle needs! More
Other Employees Tagged: Tyler Mastaglio , Torrey Shoplack , Lynn Henkel