Craig Landry
Craig Landry at Maserati Jacksonville
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Craig Landry

Service Advisor

Maserati Jacksonville

7137 BENTLEY RD.
Jacksonville, FL 32256

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4.7
131 Reviews
4.7

131 Reviews

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131 Reviews of Craig Landry

September 11, 2023

Dealership Rating
Employee Rating

I brought my wife’s car in to replace two front tires and have the alignment done. They told me I would need to do $22,000 worth of additional work to the car. This is a mother driven car with 35,000 miles o More

by DAN38MAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Tony Escalante , Mick Reynolds

September 01, 2023

Dealership Rating
Employee Rating

Quick and reliable service. The staff are very professional and understand the demands of their customers. More

by MLEVY01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tony Escalante , Mick Reynolds

Oct 18, 2023

Maserati Jacksonville responded

Thank you for this wonderful review! We are so pleased to hear about your positive experience, and look forward to working with you again soon.

August 10, 2023

Dealership Rating
Employee Rating

I appreciate the service manager's knowledge and expertise. The professionalism was very refreshing. I will continue to bring my Levante in for service. More

by LISAZIGLAR1969
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tony Escalante , Kyle Hayes, Mick Reynolds

Oct 18, 2023

Maserati Jacksonville responded

Thank you for this wonderful review! We are so pleased to hear about your positive experience, and look forward to working with you again soon.

August 08, 2023

Dealership Rating
Employee Rating

Efficient and smooth transaction. Excellent customer service too!! Very happy with my new Maserati Levante. More

by Emblanco65
Recommend Dealer
Yes

Other Employees Tagged: Tony Escalante , Mick Reynolds

Aug 10, 2023

Maserati Jacksonville responded

Thank you for sharing what awesome service you received from our team! Your 5-star rating mean so much to us, and we hope to continue to provide you great service for the years to come!

July 15, 2023

Dealership Rating
Employee Rating

Tony is my service advisor on Bentley side and he helped me with my car repair qoute, highly recommended. Very nice atmosphere, great experience and that what you expect from premium dealership More

by Rjaguar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Lenny Matolka, Danny Assi, Tony Escalante, John Mansour , Mick Reynolds, TJ Samhouri, Nicole Visaez

Aug 10, 2023

Maserati Jacksonville responded

Thank you for sharing what awesome service you received from our team! Your 5-star rating mean so much to us, and we hope to continue to provide you great service for the years to come!

June 16, 2023

Dealership Rating
Employee Rating

Service took way too long and was super expensive. Not worth money . Likely not going back More

by rsbrownfl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Tony Escalante , Mick Reynolds

Jul 06, 2023

Maserati Jacksonville responded

Thank you for bringing your concerns to our attention. We take great pride in our work and our goal is always to achieve 100% satisfaction with our customers. We do apologize if you did not feel that way.

June 07, 2023

Dealership Rating
Employee Rating

Excellent service. Craig is the best service advisor I have ever worked with. Very knowledgable and professional. More

by KURTRGEORGE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 04, 2023

Maserati Jacksonville responded

Thank you for this wonderful review! We are so pleased to hear about your positive experience, and look forward to working with you again soon.

June 02, 2023

Dealership Rating
Employee Rating

Craig is very professional, courteous, and always helpful. He goes above and beyond to help. More

by FLORIDAGASTRO
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Jul 04, 2023

Maserati Jacksonville responded

Thank you for this wonderful review! We are so pleased to hear about your positive experience, and look forward to working with you again soon.

May 24, 2023

Dealership Rating
Employee Rating

Was so frustrated with the experience that I decided not to have the service done More

by Stephen
Service Price Transparency
Service Communication
Recommend Dealer
No

Other Employees Tagged: Tony Escalante , Mick Reynolds

Jul 06, 2023

Maserati Jacksonville responded

Please allow me to apologize for your experience. Our goal and objective will always be to deliver a world-class experience for our clients. Please reach out to me if there are still challenges that we can address and assist with.

May 09, 2023

Dealership Rating
Employee Rating

Craig did a wonderful job and took care of all my needs. I am very satisfied. More

by adn11f
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 04, 2023

Maserati Jacksonville responded

Thank you for this wonderful review! We are so pleased to hear about your positive experience, and look forward to working with you again soon.

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