

Dealership Experience
18 yrs, 11 mos
Industry Experience
18 yrs, 11 mos
2,257 Reviews
Write a Review2257 Reviews of Craig Kelly
April 04, 2025
I’ve always had issues at this service center. Most recently they didn’t reinstall carpet under the steering wheel after service. Noticed this weeks later and now I don’t trust they’ll fix it prop Most recently they didn’t reinstall carpet under the steering wheel after service. Noticed this weeks later and now I don’t trust they’ll fix it properly without messing up something else. More
April 03, 2025
I’ve been with Lexus of Henderson for 9 years or more, and have received consistent quality service from Sales and Service departments. and have received consistent quality service from Sales and Service departments. More
Other Employees Tagged: Tito J D' Leon Jr
April 02, 2025
They were Pleasant and accommodating but failed to perform tasks that were asked of them. We were there for a recall, I asked them to wash the car as we were heading to the Mecum auction. The attendan perform tasks that were asked of them. We were there for a recall, I asked them to wash the car as we were heading to the Mecum auction. The attendant said no problem, they’d detail it and fix the recall. When I picked it up, they hadn’t washed it, nor detailed it, and charged me for diagnostics. More
April 02, 2025
I’m satisfied with the service I recommend Lexus we appreciate the employee I’m happy with car I purchased. appreciate the employee I’m happy with car I purchased. More
Other Employees Tagged: Mark Faden, Joshua Pascual, Fabian Jimenez
March 29, 2025
Everything went smooth. I dropped off my vehicle. You guys were in touch with me right away. Great communication. Nothing bad to say just good things. I’m very pleased. Than I dropped off my vehicle. You guys were in touch with me right away. Great communication. Nothing bad to say just good things. I’m very pleased. Thank you. More
March 28, 2025
Getting maintenance at the Lexus dealership is always a good experience. They are always fast, but honestly, I wouldn’t mind if they took longer. The dealership has comfortable seating areas with tv’s, sna good experience. They are always fast, but honestly, I wouldn’t mind if they took longer. The dealership has comfortable seating areas with tv’s, snacks and drinks. For a busy working parent, I enjoy that time to sit back and relax. Staff is always 100% friendly and always smiling and accommodating. More