Craig Jennings

Shout out to Peter in service. Our engine had issues on a long trip from SC to Maine. Got the van back and running in a day. Our engine had issues on a long trip from SC to Maine. Got the van back and running in a day. More

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I notice that my Civic had a bit of oil in the top back of the engine, near that air intake manifold. Although I did not purchase my car from Honda of Milford, I took it in there because the car was still of the engine, near that air intake manifold. Although I did not purchase my car from Honda of Milford, I took it in there because the car was still under warranty and less than 3 years old and there should never be oil outside accumulating on the engine. Long story short, once they got the part, I took my car in and it was serviced. Something told me to check it once I got my car back and noticed that the screws for the engine cover were loose. Some of the hose that connects from the air intake to the engine was not located back into their correct clamps but most importantly, a metal clamp from one of the engine hose was apparently broken. I get that this happens but instead of replacing it with the same part, the mechanic simply used a plastic zip-tie. Not acceptable to me and what's worse, no one told me about this when I picked up my car, and only knew because I looked under the engine. Their communication was great but their service is most questionable. I wonder if they do this kind of work when it's under warranty and not paid out of pocket? I know how these car reviews work. Sales or service "encourage" people to post a positive review as part of a sale to bolster their review score but I also have to ensure that people are aware of some of the practice that goes on the places and gets informed because taking in their cars for service. More

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Went in for a factory recall and they replaced both of my axles while I waited. The dealership had excellent Covid-19 protocols and I was in and out of there in an hour and a half. The Service Junior Apprent axles while I waited. The dealership had excellent Covid-19 protocols and I was in and out of there in an hour and a half. The Service Junior Apprentice Craig even arranged to have my daughter picked up down the street so I could complete the recall in just one visit! I bought my last four vehicles there and wouldn't think of going anywhere else! More

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Craig, I think that was his name, whom I dealt with the entire time at the shop was very professional and courteous. He also helped me schedule a date and time to have my 2010 Accord serviced. Great work entire time at the shop was very professional and courteous. He also helped me schedule a date and time to have my 2010 Accord serviced. Great working with him. More

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Informed me of total cost up, explained why it would be,wise to take his recommendation, and completed work in time stated,up front. Very courteous. be,wise to take his recommendation, and completed work in time stated,up front. Very courteous. More

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Very happy and Mike was the best. Will always come back to the dealership given the quality of the people that work there. My thanks as always Chris to the dealership given the quality of the people that work there. My thanks as always Chris More

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Joseph was awesome, and he knows his geography. I've never had such an amusing time at Honda in recent memory. Thanks! Oh, and they fixed the car, too. never had such an amusing time at Honda in recent memory. Thanks! Oh, and they fixed the car, too. More

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Great great great great great great great great great great great great great great great great great great great great great great great great Service great great great great great great great great great great great great great great great Service More

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The service department is very friendly, and I'm always greeted by name with a smile, regardless of which Service Rep. is working with me. greeted by name with a smile, regardless of which Service Rep. is working with me. More

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I have been a customer at this location for 20 years. Each and every time I am treated like I own the place. I'm family it seems. Service is excellent and everyone is so pleasant. Each and every time I am treated like I own the place. I'm family it seems. Service is excellent and everyone is so pleasant. More

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