Craig Erickson | Page 24

Overall good experience after a bad start While I didn't have the greatest experience with Maura, when we bypassed her and reached Brandon, he did a fantastic job and ultimately brought us bac While I didn't have the greatest experience with Maura, when we bypassed her and reached Brandon, he did a fantastic job and ultimately brought us back in to seal the deal. We love the car we got, but accurate and timely communication was hard to get with our main sales person. I would recommend the dealership, but not Maura. More

by buyer0101 Verified Customer Verified Customer

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No pressure, comfortable car shopping experience Test driving phase: My wife and I did a random walk-in and chatted with Vad for a couple minutes. We told him we were at the beginning of our buying p Test driving phase: My wife and I did a random walk-in and chatted with Vad for a couple minutes. We told him we were at the beginning of our buying phase and we just wanted to try an Atlas out to see what we thought. He didn't try to pressure us into buying that day or go into any long-winded spiel. Told us to enjoy the drive and then come back after we'd tried out all the competitor's vehicles if we liked the Atlas the best. Buying phase: Called up Vad and told him that we wanted to go with an Atlas. Again, we didn't feel pushed to get there right away. He told us when he'd be at the dealership and to stop by whenever was convenient to us. We went on a weekend and had our 2 year old with us and everyone at the dealership was friendly to her and showed her different cars while we got all the paperwork finalized. They also recognized that it's hard to do things like this with a kid in tow so they helped push things along quickly for us. They gave me a great trade-in deal on my old beat up car with high miles and worked with us to find the best terms for our loan. I never once felt like they were trying to upsell us or pull one over on us. Fincance paperwork phase: Craig Erickson went through all of the potential upgrades we could do without being pushy at all. He let us know which ones he thought weren't necessary and which ones he'd recommend. We declined all of them on the spot and he said that was fine but he'd strongly suggest going home and reading up on one specific upgrade. He also told us he'd give us a couple days in case we changed our minds. We went home and read up on the tire and wheel protection that he recommended and we decided that it was worth it so we were able to add that several days later. Overall, we couldn't be happier with the process at Luther Westside. More

by jontester Verified Customer Verified Customer

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Great service and great out of state buying experience, honest and straight up in their sales tactics Jeremiah was very helpful the whole way threw honest and straight up in their sales tactics Jeremiah was very helpful the whole way threw More

by alshemarymustafa Verified Customer Verified Customer

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Very polite and friendly staff. I arrived about 40 minutes before my scheduled appointment and Brandon took control very quickly he answered all questions I had and had car all detailed all paperwor minutes before my scheduled appointment and Brandon took control very quickly he answered all questions I had and had car all detailed all paperwork signed and I was out the door with my new car about 10 minutes after my scheduled appointment time I was very impressed More

by SCOTTSUVANTO72 Verified Customer Verified Customer

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It's an Experience Buying a VW from Westside I was very leary about visiting Carole Jean just to "look" at new Volkswagens. I knew I couldn't go there without leaving with a new car. And that i I was very leary about visiting Carole Jean just to "look" at new Volkswagens. I knew I couldn't go there without leaving with a new car. And that is just what happened. I purchased a 2020 VW Golf in a beautiful blue. No more grey for me! The experience was wonderful and fun. The best one can say about a dealer is if you keep going back. This must be my 4th Golf from Westside and I am so happy with my new vehicle. Thank you once again and as always, my best recommendation for Carole Jean Anderson and to anyone interested in a great experience and a great car. More

by JustCarole Verified Customer Verified Customer

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Sales staff were friendly and well coordinated. I was able to purchase the car I was looking for quickly and staff answered all of my questions clearly. able to purchase the car I was looking for quickly and staff answered all of my questions clearly. More

by NICHOLAS.GOHMAN Verified Customer Verified Customer

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Very quick and efficient This is my second new car I've purchased from Westside and it was just as pleasant of an experience as in 2015. Maura was fantastic and helped us get This is my second new car I've purchased from Westside and it was just as pleasant of an experience as in 2015. Maura was fantastic and helped us get set up for a quick transaction to get us on the road. More

by JDELING Verified Customer Verified Customer

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My salesman seemed somewhat indifferent and not super interested in selling me a vehicle. If I hadn’t already looked for this specific vehicle and knew what I wanted I would have left. The finance perso interested in selling me a vehicle. If I hadn’t already looked for this specific vehicle and knew what I wanted I would have left. The finance person however was super friendly and helpful. More

by JLSTANFI01 Verified Customer Verified Customer

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Slick! Stopped in to look around, found a great Tiguan R-Line. Sales staff was very helpful and deal was done within 24 hours. Really like the car and very m Stopped in to look around, found a great Tiguan R-Line. Sales staff was very helpful and deal was done within 24 hours. Really like the car and very much appreciate the professionalism at Luther Westside. More

by SteveTurboS Verified Customer Verified Customer

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Excellent experience with the professionals working at Westside VW, we would definitely recommend this dealership to our friends and family and we appreciate all of the help we received Westside VW, we would definitely recommend this dealership to our friends and family and we appreciate all of the help we received More

by JEFFWHITEHURST12 Verified Customer Verified Customer

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