Craig Edwards
Craig Edwards at Toyota of Lancaster
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Craig Edwards

Internet Manager

Toyota of Lancaster

43301 12th St West
Lancaster, CA 93534

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5.0
70 Reviews

I was born in Redondo Beach, CA and moved to Colorado while in 6th grade. I lived next to the highest flat-top mountain in the United States with over 300 lakes. I moved back to California in the late 1980s and have been working in the automotive industry for over 20 years. I could work anywhere, but because of the transparency in the way we, at Toyota of Lancaster, disclose everything up front, I would not consider working anywhere else. Honesty is the best policy.

Dealership Experience

14 yrs, 4 mos

Industry Experience

28 yrs, 11 mos

Languages Spoken

English English

5.0

70 Reviews

Write a Review

70 Reviews of Craig Edwards

January 19, 2025

Dealership Rating
Employee Rating

Everyone is very kind and willing to help out. They work hard to make sure if you have an issue that there is a solution to make you happy. More

by KIM.JUDY.YOUNG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Gus Alatorre

Jan 20, 2025

Toyota of Lancaster responded

Thank you for taking the time to leave us a 5 star review. We will be sure to share your kinds words with our team.

December 26, 2024

Dealership Rating
Employee Rating

I was very pleased with this dealership. They had the car I wanted. I love the car. I would recommend this dealership to others. More

by MARYADIAZ.1957
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Dec 26, 2024

Toyota of Lancaster responded

Our staff always enjoys reading reviews such as the one you left us! It lets us know we are making customers happy and doing something right! Please let us know if there is anything else you need.

December 23, 2024

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Employee Rating

Craig was super helpful and so nice! Made getting a car easy! Would definitely come back to Toyota in the future! More

by raileybravo@yahoo.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jamie Gawellek

Dec 24, 2024

Toyota of Lancaster responded

Wow, thank you for the 5 stars! We’re so glad you had a fantastic time with us. We can’t wait to see you again soon.

December 15, 2024

Dealership Rating
Employee Rating

If I could rate Craig higher I would! He is kind, patient and very knowledgeable. He was able to explain everything every step of the way to me. I changed my mind on a whim and he just ro More

by brittanydoddxo
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Joseph Boghos

Dec 16, 2024

Toyota of Lancaster responded

Thanks so much for sharing your feedback about our service. We're glad to hear that our team's performance exceeded your expectations, and we'll make sure that Craig Edwards receives the recognition he deserves. Thank you again and have a great day!

October 29, 2024

Dealership Rating
Employee Rating

Patient and willing to help. Made sure we were able to double-check that everything was there. More

by sabile.christian
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Omar Dirky , Joshua Alperin

Oct 29, 2024

Toyota of Lancaster responded

I'm happy to hear that our team provided you with excellent service. I'll make sure that they receive your feedback. I'm sure it will make their day!

October 23, 2024

Dealership Rating
Employee Rating

It was okay, I had to wait more than 3 hours as they had to do a brake system update for a recall. Then after a few days, I realized that the hatchback won't open automatically, then there is a plate above More

by ceciv1959
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 23, 2024

Toyota of Lancaster responded

We're sorry to hear that your recent visit wasn't up to your expectations. We take all feedback seriously, and we appreciate your honest feedback. We apologize for any inconvenience or frustration you may have experienced. We would like to address your specific concerns and make things right. Please feel free to contact us directly at (661) 952-2103 so we can discuss your experience further.

August 10, 2024

Dealership Rating
Employee Rating

Toyota of Lancaster had the exact car we were looking for. Our sales person Craig Edwards was very easy to work with. There was a little hiccup during the financing phase regarding the warranty package b More

by MJM
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Joseph Boghos, Jamie Gawellek

Aug 12, 2024

Toyota of Lancaster responded

Thank you for your 5-star review. We're glad to hear that you had a good experience! We'll be sure to share your kind review with our team.

June 10, 2024

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Employee Rating

Perfect transaction from start to finish. Excellent service which is why I drove 4 hours to get my second Toyota from this dealer. Highly recommend! More

by qtjudyg
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Joseph Boghos , Mike Wengets

Jun 11, 2024

Toyota of Lancaster responded

It's always amazing to hear that we've been successful in our goal of providing our customers with the best possible experience. Thank you for giving us the opportunity to serve you.

May 23, 2024

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Employee Rating

Great customer service. Friendly sales people. Fast service getting through the paperwork process. I already recommended friends. More

by BOBMILLER_308
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Hernan Garay

May 23, 2024

Toyota of Lancaster responded

We are thankful for your recommendation of our dealership. Thank you for sharing your rating with us and the community. Congratulations on your purchase and enjoy your vehicle.

March 16, 2024

Dealership Rating
Employee Rating

I love my car and I thank Craig, Felipe, John, and the rest of the team for being patient with me through all the steps to help me secure the vehicle. More

by Screen name
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 18, 2024

Toyota of Lancaster responded

We sincerely appreciate you taking the time to share with us your experience. On behalf of our entire team, thank you for allowing us to serve you and for choosing to do business with our dealership. Congratulations on your purchase!

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