Craig Courtney
Craig Courtney at Taylor Chrysler Dodge Jeep Ram

Craig Courtney

Finance Director

Taylor Chrysler Dodge Jeep Ram

1497 North State Route 50
Bourbonnais, IL 60914

5.0
971 Reviews
5.0

971 Reviews

Write a Review

Dealership Experience

11 yrs, 2 mos

Industry Experience

12 yrs, 5 mos

971 Reviews of Craig Courtney

April 19, 2025

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Great service, to the point. Easy to deal helped with everything including an extended warranty More

by swartz0359
Sales Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: David Alvarez

April 16, 2025

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Brandon was great! He listened to everything we wanted in a car and got us exactly that. The process was smooth and fast. We love our new car. I highly recommend seeing More

by Skyler Norton
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Recommend Dealer
Yes

Other Employees Tagged: Brandon Scroggins

Apr 17, 2025

Taylor Chrysler Dodge Jeep Ram responded

Thank you for the fantastic review! We're so glad to hear that Brandon made your car buying experience smooth and efficient. At Taylor Chrysler Dodge Jeep Ram in Bourbonnais Illinois, we take pride in listening to our customers' needs and helping them find the perfect vehicle. Enjoy your new car, and thank you for the recommendation!

April 16, 2025

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I went there after going to Chevy( should have just went to Taylor first) and found a car within n hour with perfect numbers amazing people. More

by Chrisstiles123
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Recommend Dealer
Yes

Other Employees Tagged: Brandon Scroggins

Apr 17, 2025

Taylor Chrysler Dodge Jeep Ram responded

Thank you for the awesome review! We're so glad you found the perfect car and had a great experience with our team. It means a lot that you chose Taylor after your visit elsewhere, we always aim to make the process smooth, quick, and enjoyable. Enjoy your new ride!

April 16, 2025

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Cody was wonderful to work with. We told him what we were looking for and he found us the PERFECT truck. He was both professional and incredibly friendly, and both he and managemen More

by plwright3355
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Recommend Dealer
Yes

Other Employees Tagged: Cody Knapczyk

Apr 17, 2025

Taylor Chrysler Dodge Jeep Ram responded

Thank you for the great review and kind words about your experience at Taylor Chrysler Dodge Jeep Ram in Bourbonnais, Illinois. We are thrilled to hear that Cody and our management team helped you find the perfect truck and made your surprise purchase extra special. Providing friendly, professional service is what we strive for, and we truly appreciate your recommendation. Enjoy your new truck and thank you for choosing our team!

April 16, 2025

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Dave found the exact car I was wanting , he did not give up on my request until he had it .. about 3 1/2 weeks of searching .. Dave is not pushy but is a great salesman’ More

by Shelly
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Recommend Dealer
Yes

Other Employees Tagged: Jim Crosswell, David Alvarez , Sister store

Apr 17, 2025

Taylor Chrysler Dodge Jeep Ram responded

Thank you for the great review! We're glad to hear Dave was able to track down the exact vehicle you were looking for. His dedication and patience truly make a difference, and we're proud to have him on our team. We appreciate your feedback and hope you’re loving your new ride. Let us know if there's anything else we can help with down the road!

April 13, 2025

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Upon arriving on the lot, David approached me with a smile and kind demeanor. I felt comfortable that he would have my best interest at heart. I had been to another dealer a day before where I was not More

by Debrahunt87
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Recommend Dealer
Yes

Other Employees Tagged: David Alvarez

Apr 14, 2025

Taylor Chrysler Dodge Jeep Ram responded

Thank you so much for sharing your experience! We’re thrilled to hear that David and Craig provided the welcoming, professional service you deserved. At Taylor Chrysler Dodge Jeep Ram in Bourbonnais Illinois, we always strive to put our customers first and make the car buying process smooth and comfortable. We're honored to have earned your trust, and we look forward to being your go-to dealership for years to come. Welcome back to Illinois, and thank you again for your recommendation!

April 03, 2025

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The dealership was great , the truck I bought is awesome , everyone was so nice and helpful, More

by Aearl1969
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Recommend Dealer
Yes

Other Employees Tagged: Jim Crosswell, Brandon Scroggins , Sharon holiday

Apr 04, 2025

Taylor Chrysler Dodge Jeep Ram responded

Thank you for the great review and for choosing Taylor Chrysler Dodge Jeep Ram in Bourbonnais Illinois! We’re glad to hear you had a positive experience and that you’re loving your new truck. Our team appreciates your kind words, and we’re always here to help. Enjoy the ride!

April 03, 2025

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It's been the worst car buying experience in the 11 cars I've bought from Taylor Dodge, and will most likely be my last. First the resistall that they force you to buy is a joke. I've used spray waxes that More

by Chris Mancuso
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Recommend Dealer
No
Apr 04, 2025

Taylor Chrysler Dodge Jeep Ram responded

Thank you for your feedback. We truly regret to hear about your recent experience at Taylor Chrysler Dodge Jeep Ram in Bourbonnais Illinois, especially given your long history with us. We understand your frustration regarding the ResistAll product, the upfit concerns, and the missing items you were expecting at delivery. This is not the level of service we strive to provide, especially to loyal customers like yourself. Your concerns are valid and we want to make this right. We encourage you to contact us directly at (815) 935-7900 so we can personally address the remaining issues and work toward a resolution. We hope to have the opportunity to regain your trust.

April 01, 2025

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We had a great experience purchasing our Jeep Grand Cherokee at Taylor Chrysler Dodge and Jeep. The salesperson, Brandon Scroggins was wonderful to work with. Also, the Finance Manager, Craig Courtne More

by Happy Customer
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Recommend Dealer
Yes
Apr 04, 2025

Taylor Chrysler Dodge Jeep Ram responded

Thank you for your incredible loyalty and for choosing Taylor Chrysler Dodge Jeep Ram in Bourbonnais Illinois for the 12th time! We are thrilled to hear that Brandon Scroggins, Craig Courtney, and Jim Crosswell made your Jeep Grand Cherokee purchase a smooth and stress-free experience. Our team takes pride in providing a no-pressure, professional approach, and it means so much to know that you continue to trust us. Your recommendation is truly appreciated, and we look forward to serving you again in the future! Enjoy your new Grand Cherokee!

April 01, 2025

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The people at Taylor Chrysler Jeep and Dodge always treat us like family. This was our 12th car we purchased from them. We are so appreciative of their “no pressure” sales approach. I highly recommend the More

by Tammy Albrecht
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Recommend Dealer
Yes
Apr 04, 2025

Taylor Chrysler Dodge Jeep Ram responded

Thank you for your loyalty and for choosing Taylor Chrysler Dodge Jeep Ram in Bourbonnais Illinois for the 12th time! We are honored to have earned your trust over the years and are thrilled to hear that our team continues to provide a no-pressure, professional experience. Your recommendation means the world to us, and we truly appreciate your support. Enjoy your new vehicle, and we look forward to helping you again in the future!

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