Craig Courtney

Taylor Chrysler Dodge Jeep Ram responded

Thank you for taking the time to share your feedback. We’re thrilled to hear that your salesman provided helpful and informative service throughout your car-buying process, and that Damien in our service department made sure your recall experience went smoothly. We’ll make sure to share your kind words with both of them! At Taylor Chrysler Dodge Jeep Ram, we strive to treat every customer with the respect and care they deserve, and it’s clear that we fell short in this instance. Your concerns are being taken very seriously, and we will address this internally to ensure a better experience moving forward. We value your business and hope you might give us another chance in the future to provide the exceptional service you expect and deserve. If there’s anything further we can do to make this right, please don’t hesitate to contact us directly at 815-935-7900. Thank you again for your feedback, as it helps us improve.

Taylor Chrysler Dodge Jeep Ram responded

Thank you so much for sharing your experience with us! We're thrilled to hear that Brandon and Craig provided you with one of the best vehicle purchasing experiences you've ever had. Our team at Taylor Chrysler Dodge Jeep Ram in Bourbonnais, IL, strives to make every visit as smooth and enjoyable as possible. If there's anything else we can do for you, don't hesitate to reach out. Enjoy your new vehicle, and we look forward to serving you again in the future!

Taylor Chrysler Dodge Jeep Ram responded

Thank you so much for sharing your experience with us! We're thrilled to hear that Brandon made your Jeep Grand Cherokee purchase easy and seamless. At Taylor Chrysler Dodge Jeep Ram in Bourbonnais, IL, our team is dedicated to helping customers like you find the perfect vehicle at an unbeatable price. Your recommendation means a lot, and we’re so glad Brandon could assist you with a smooth transaction. Enjoy your new Grand Cherokee, and if you or your husband ever need further assistance, please don’t hesitate to reach out. Safe travels, and thank you again for choosing us!

Taylor Chrysler Dodge Jeep Ram responded

Thank you so much for sharing your experience! We’re thrilled to hear that Dylan went above and beyond to assist you, staying past closing hours to ensure you found the perfect vehicle at an affordable price. At Taylor Chrysler Dodge Jeep Ram in Bourbonnais, Illinois, our team is committed to providing outstanding customer service and helping you make confident choices in your car-buying journey. We appreciate your kind words and look forward to serving you again in the future. Safe travels in your new vehicle!

Taylor Chrysler Dodge Jeep Ram responded

Thank you for your fantastic review! We're thrilled to hear that you had such a positive experience at Taylor Chrysler Dodge Jeep Ram here in Bourbonnais, Illinois. It’s wonderful to know that Jessica and Brandon were able to provide you with a smooth and transparent buying process, answering all your questions and helping with your trade-in. We're glad Cody could clarify the financing details, and that Tori helped set up your app to make everything easy. We’re grateful for your high recommendation and are excited to continue being your trusted choice for both new and used vehicles. Enjoy your new car, and thank you for choosing Taylor CDJR!

Taylor Chrysler Dodge Jeep Ram responded

Thank you for sharing your fantastic experience with us at Taylor Chrysler Dodge Jeep Ram! We're thrilled to hear that our inventory, flexible hours, and great deals made a difference for you. Brandon Scroggins takes pride in providing a pressure-free and personalized car-buying experience, and we're so glad he was able to find the perfect vehicle for you. Your recommendation means a lot to us! If you ever need assistance or have questions about your new vehicle, please feel free to reach out. Thanks again for choosing Taylor Chrysler Dodge Jeep Ram in Bourbonnais, Illinois – we look forward to serving you again in the future!

Taylor Chrysler Dodge Jeep Ram responded

Thank you so much for the wonderful review! We’re thrilled to hear you had such a smooth, easy car-buying experience at Taylor Chrysler Dodge Jeep Ram in Bourbonnais, IL. Our team works hard to make every visit quick, friendly, and straightforward, so we're glad Brandon and Craig could make the process seamless for you. We’re proud to keep our dealership well-maintained and inviting for customers like you, and it’s rewarding to know you appreciated the effort. Thank you again for choosing us, and we look forward to assisting you with any future automotive needs!

Taylor Chrysler Dodge Jeep Ram responded

Thank you for sharing your positive experience at Taylor Chrysler Dodge Jeep Ram, and for highlighting both Brandon and Craig! We're thrilled to hear that you enjoyed our no-pressure approach and that the process went smoothly for you. Your recommendation means a lot to us, and we're always here to help if you need anything in the future. We hope you love your new vehicle! If you have any questions, feel free to reach out. Thank you again for choosing Taylor Chrysler Dodge Jeep Ram in Bourbonnais, Illinois!

Taylor Chrysler Dodge Jeep Ram responded

Thank you so much for your continued loyalty to Taylor Chrysler Dodge Jeep Ram! We're thrilled to hear that you've had consistently great experiences with our team in Bourbonnais, and that we've been able to help you find the right deals that suit your needs. Customer satisfaction is our top priority, and we’re committed to providing the best service and vehicle selection possible. If you ever need anything else or have any questions about your vehicle, don’t hesitate to reach out. We look forward to assisting you with your next Chrysler, Dodge, Jeep, or Ram vehicle!