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Craig Byars
Craig Byars at King City Chrysler Center
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Craig Byars

Parts Advisor

King City Chrysler Center

1603 Broadway St
Mt Vernon, IL 62864

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4.5
26 Reviews
4.5

26 Reviews

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26 Reviews of Craig Byars

November 14, 2024

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Employee Rating

My vehicle was not fixed when I got it back like they said it was. I could never get a straight answer out of anyone about my vehicle getting worked on. They said someone would call me back and they neve More

by BILLABONGSURFER8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Kevin Oliver

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Nov 18, 2024

King City Chrysler Center responded

Providing a positive experience is our top priority, so we're disappointed to hear this. Thank you for bringing it to our attention, and if you'd be willing to give us some more details, please send us a message with your contact information so that we can reach out. We would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story. Greg Krahn Service Manager

October 12, 2024

Dealership Rating
Employee Rating

Good service, prompt, no issues. My appt was made quick and with minimum effort. Okay?? More

by stephenlombar7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kip Grob , Brandon

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Oct 12, 2024

King City Chrysler Center responded

Thank you so much for your excellent review, Stephen! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at King City Chrysler Center to be a positive one. Please don't hesitate to reach out if you need anything else. Greg Krahn Service Manager

July 31, 2024

Dealership Rating
Employee Rating

They went out of their way to help ,Kip found the perfect vehicle, everyone was very nice, Karl was a great help they are very fortunate to have him Thank you everyone More

by LIQUIDATIONPAULA
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Kip Grob, Karl Wilson, Kevin Oliver , Terri in finance is wonderful

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Jul 31, 2024

King City Chrysler Center responded

Thank you for choosing King City Chrysler Center. Your feedback and rating mean a lot to us. We're glad Kip and Karl were able to help, and we hope to see you again! Kip Grob General Manager

May 27, 2024

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Employee Rating

Been using them for many years. Most of the time they are very good to work with. It is always clean. They always get me in when I need something done. More

by THELEFFLERS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kevin Oliver , Brandon ? He is always helpful.

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May 30, 2024

King City Chrysler Center responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing King City Chrysler Center. Greg Krahn Service Manager

April 30, 2024

Dealership Rating
Employee Rating

I like shopping for a used car and I like my new used car a lot More

by RANDYSHOWERS9
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Karl Wilson, Kevin Oliver

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May 01, 2024

King City Chrysler Center responded

Randy, Here at King City Chrysler Center, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave happy! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review! Kip Grob General Manager

April 30, 2024

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Employee Rating

Friendly service and great repairs. My Jeep has never ran better. Thank You, great price too! More

by KENDENNIS00
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ryan Schmidt, Kevin Oliver

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Apr 30, 2024

King City Chrysler Center responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at King City Chrysler Center to be a positive one. Please don't hesitate to reach out if you need anything else. Greg Krahn Service Manager

February 24, 2024

Dealership Rating
Employee Rating

Trent in used vehicles was awesome he went out of his way to make the excellent deal I got go smoothly . I would recommend buying a vehicle from Trent ten times over you can’t go wrong with Trent on your sid More

by ROYSII
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ryan Schmidt, Trent Senior, Kevin Oliver

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Feb 25, 2024

King City Chrysler Center responded

Thanks for your feedback on your recent visit to King City Chrysler Center. It's great to hear that Trent was able to assist you and that you had such a positive experience. Kip Grob General Manager

February 24, 2024

Dealership Rating
Employee Rating

I was very pleased with the evaluation of problem. The work done solved the problem. And the cost was far less than I figured it would be. My Chrysler car is driving smoother than it had been for m More

by tograndmabetty
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kevin Oliver

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Feb 25, 2024

King City Chrysler Center responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing King City Chrysler Center, we look forward to having you as a valued customer for many years to come! Greg Krahn Service Manager

November 25, 2023

Dealership Rating
Employee Rating

Had a great experience buying tires and having them installed at King City. Would definitely recommend them and I will be back for future business. More

by CHERIEHARRIS921
Recommend Dealer
Yes

Other Employees Tagged: Kevin Oliver

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Nov 27, 2023

King City Chrysler Center responded

Cherie, it's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing King City Chrysler Center! Greg Krahn Service Manager

October 06, 2023

Dealership Rating
Employee Rating

Very nice service mgr. and mechanic very attentive to my problems I am trying a suggestion they gave me for my brakes problem on my new 2022 Ram 2500 diesel More

by mtrue50
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kevin Oliver , Brake specialist

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Oct 08, 2023

King City Chrysler Center responded

Thank you for choosing King City Chrysler Center. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Greg Krahn Service Manager

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