Craig Brooks
Craig Brooks at Crown Mercedes-Benz Dublin

Craig Brooks

Financial Services Manager

Crown Mercedes-Benz Dublin

6500 Perimeter Loop
Dublin, OH 43017

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65 Reviews
not yet
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65 Reviews

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65 Reviews of Craig Brooks

April 02, 2022

Dealership Rating
Employee Rating

Kind very tuned into My needs a top agent Mellissa and the financial advisor very helpful More

by Shahn55
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Wayne Michalak, Bill Tippie , Melisa Greenberg, Stephen Revard

Apr 05, 2022

Crown Mercedes-Benz Dublin responded

Thank you for your 5-star rating! We are so glad that Melissa provided you with top-notch service! We greatly appreciate the opportunity to work with you. Please do not hesitate to give us a call if there is ever anything more that we may help you with!

December 09, 2021

Dealership Rating
Employee Rating

My service advisor, Shen Saguisi is professional, friendly, and very knowledgeable! Everyone at Crowne is really nice to deal with. In the past I dealt with the other MB dealer in town (much closer t More

by lynnmckeown
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Dec 09, 2021

Crown Mercedes-Benz Dublin responded

Lynn, Thank you so much for your wonderful review! We are honored by your continued business, and we are overjoyed that Shen consistently provides you and your vehicle with great care! It is our pleasure to assist you n any way possible. We wish you the safest of travels. Please do not hesitate to give us a call if there is ever anything more that we may help you with!

November 07, 2021

Dealership Rating
Employee Rating

This is the 7th vehicle we have purchased or leased over the years. Excellent service and attention to detail. MB products are durable, high tech and safe. Sales staff excellent. More

by tvkyger018
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Konstantin Chumak , CJ Sexton

Nov 08, 2021

Crown Mercedes-Benz Dublin responded

Thank you so much for your positive review! Providing top-not service is so important to us, and we are glad that our efforts could meet your satisfaction. We greatly appreciate the opportunity to work with you. Wishing you the warmest congratulations on your new vehicle- on behalf of the entire team! Safe travels!

September 22, 2021

Dealership Rating
Employee Rating

This is the main reason I have purchased 13 vehicles over the last 26 years at Crown Mercedes Benz Of Dublin from the sales professional Steven Revard to the professional service manager Seth Kinniard and Da More

by Dave Thomas
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Seth Kinniard, David Kohler , Stephen Revard

April 30, 2021

Dealership Rating
Employee Rating

I wanted to find the proper car to honor my late husband. They searched diligently to find the perfect one with all of the features I wanted. They were caring, professional and efficient throughout More

by jdbrrr
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Kenneth Stuart, Bill Tippie

May 02, 2021

Crown Mercedes-Benz Dublin responded

Congratulations on your new vehicle! We are honored to have been able to assist you with this special purchase, and we are thrilled that Ken and the team could make your overall experience as seamless as possible. We wish you the best and the safest of travels. Please don't hesitate to give us a call if there is ever anything more that our team may help you with!

March 25, 2021

Dealership Rating
Employee Rating

Konstantin Chumak has worked with me on our past 3 new vehicles; this most recent experience was no exception to the superior service I have come to expect from him. The car he located for me is a perfec More

by AGHuff
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Konstantin Chumak

Mar 26, 2021

Crown Mercedes-Benz Dublin responded

We are so honored to have your continued business, and we are pleased that Konstantin could consistently provide you with the quality service that you so much deserve! It is our pleasure to assist you in any way possible. Please drive safely, and do not hesitate to let us know how our team may serve you again!

March 24, 2021

Dealership Rating
Employee Rating

Stephen and CJ did an outstanding job of finding the exact car that I was searching for. They went above and beyond in helping me locate and purchase my 2021 E350 with a substantial list of options I wa More

by B Bumgarner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Seth Kinniard, Shen Saguisi , Stephen Revard, CJ Sexton

February 02, 2021

Dealership Rating
Employee Rating

I initially found Crowne Mercedes by Googling the top Mercedes dealers in Ohio and Crowne came back as #1. I saw that Ken Stuart was one of the most highly rated Salesperson. I contacted Ken and that was More

by Joan Ellis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Kenneth Stuart

Feb 03, 2021

Crown Mercedes-Benz Dublin responded

Joan, Thank you for taking the time to share this incredible review! We are overjoyed that your automotive search led you to our dealership, and we are thrilled that your experience with us met your satisfaction! We congratulate you on your new Mercedes-Benz- on behalf of the entire team. Please drive safely, and do not hesitate to let us know how we may be of further assistance to you in the future. Thank you again for your wonderful review! We look forward to serving you again soon!

January 23, 2021

Dealership Rating
Employee Rating

Melisa told me she would do everything she could to help me and she did just that. She made the process quick and fun! I don’t believe it could have gotten any better without her. The best sales lady that I More

by kirklanddena
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Melisa Greenberg

Jan 26, 2021

Crown Mercedes-Benz Dublin responded

Congratulations on your new vehicle! We are overjoyed that Melisa could be of assistance to you and make your buying experience so smooth and enjoyable. She will be honored to know how greatly you valued her service. Please drive safely, and do not hesitate to give us a call if there is ever anything more that she or the team may help you with!

December 29, 2020

Dealership Rating
Employee Rating

I recently purchased my fifth vehicle from Crown. My experience is always exceptional. My sales rep., Ken Stuart, listens to me and knows what I looking for. He is super low-pressure which is important More

by The Holleys
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Kenneth Stuart, Shen Saguisi

Dec 30, 2020

Crown Mercedes-Benz Dublin responded

The Holleys, Thank you so much for your positive review and recommendation! We are overjoyed that Ken could accommodate your needs and make your visit an all-around success! We thank you for continuing to confide in our dealership with your automotive needs, and we look forward to continuing to provide you and your vehicle with our best care in the future! Wishing you the warmest congratulations on your newest vehicle!

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