Craig Brink | Page 21

I have dealt with this dealership twice in the past three months. It has been a wonderful experience. Customer service from Craig, Mike and Eric have been outstanding. They are all very proffesional but d months. It has been a wonderful experience. Customer service from Craig, Mike and Eric have been outstanding. They are all very proffesional but down to earth at the same time. They understand buying a car is a big deal and walk you through it step by step. Thank you all I will be back. More

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Everyone was so friendly and helpful. I've never seen anyone do so much work doe someone they don't know. Sue even offered me a ride to come see the car! Everything was done so quick. I always recieved a anyone do so much work doe someone they don't know. Sue even offered me a ride to come see the car! Everything was done so quick. I always recieved a call back in no time. Everything was done around me. Best customer service I've ever got! More

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This was my third time that I have had my car serviced here and it turned out to be another excellent experience. I was very impressed with the quick turnaround for the service performed and Scott provide here and it turned out to be another excellent experience. I was very impressed with the quick turnaround for the service performed and Scott provided excellent service. I have never had a bad experience at this dealership and I have worked with at least ten different people so far. I have been very impressed with the overall quality of all the people I have met. They continue to earn my respect and customer loyalty. More

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This dealership was pretty average. Everything I have come to expect from car dealers. I was not impressed with the sales representative that we worked with. He did not seem interested in figuring out wh come to expect from car dealers. I was not impressed with the sales representative that we worked with. He did not seem interested in figuring out what would be best for us. He just said this is what I have. The most frustrating part (per expectation) was the negotiation of pricing. The price of the vehicle I was looking at was priced above the KBB excelent, but they do not negotiate on posted vehicle pricing. They do however play the game with trade-ins. Of course the used vehicle I was looking at was above KBB excelent while they offered me less than the KBB fair value (which is below even the good value) for my trade. I just about left at that point. I move up the trade value by $2,000 and said absolutly nothing less than this, and after discussions with the sales manager where he asked me if I thought profit was a dirty word, they accepted. What a joke! KNOW THE VALUE OF YOUR TRADE-IN BEFORE YOU SHOP HERE!!!! I feel badly for anyone who gets a poor value from this dealership. I think I ended up with a decent deal after dealing with the BS, but I probably should have asked for more. More

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Your service is out standing.The people are friendly,I would highly recommend you to any one.I can always rely on your reports on my car. would highly recommend you to any one.I can always rely on your reports on my car. More

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From the time I made initial contact with Sue through the Business part of purchasing our new optima our experience at Luther Nissan Kia was top notch Business part of purchasing our new optima our experience at Luther Nissan Kia was top notch More

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Luther Nissan Kia has always been a great dealership to buy from. I bought/leased my first car three years ago and now that my lease is up I decided to go back and see what options I had to go forward. Aft buy from. I bought/leased my first car three years ago and now that my lease is up I decided to go back and see what options I had to go forward. After going through all the necessary details, we all came to the best solution for me! Everyone was very friendly, understanding, and funny! I love getting customer service that is easy going and fun. Thank you to Craig Brink, Scott Nemitz, and Michael Gittins for being the awesome and straight forward people I needed. More

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Craig was courteous and friendly. He listened to my needs in a replacement vehicle and budget and came up with an option that worked for me. So far I love my new used vehicle!! needs in a replacement vehicle and budget and came up with an option that worked for me. So far I love my new used vehicle!! More

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The best car buying experience I have ever had. I have been to places like a certain ford dealership in white bear lake off of hwy 61 and when you go there you feel beaten up and at Luther I was WOWED been to places like a certain ford dealership in white bear lake off of hwy 61 and when you go there you feel beaten up and at Luther I was WOWED More

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Craig Brink was very friendly helpful and also knowledgeable when it came to the car l was interested in. He took the time to explain my options and also respected my budget. I would really recomm knowledgeable when it came to the car l was interested in. He took the time to explain my options and also respected my budget. I would really recommend my friends to go to Luther Nissan Kia. Thank you for all your help. More

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