Craig Beach
Craig Beach at NYE Volkswagen
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Craig Beach

Parts Advisor

NYE Volkswagen

5865 Rome-Taberg Road
Rome, NY 13440

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5.0
6 Reviews
5.0

6 Reviews

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6 Reviews of Craig Beach

December 07, 2024

Dealership Rating
Employee Rating

Tina was great, got the part I needed and got it done same day. She kept me posted throughout the day and had to do some extra work to get the part for my car from another dealer. Thanks for everything More

by courtneycorigliano
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tina Ceklovsky

Dec 11, 2024

NYE Volkswagen responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

September 15, 2024

Dealership Rating
Employee Rating

I've been a customer this VW dealership for almost 20 years and 5 new vehicles, all of which I enjoyed having and driving! Even though it has changed ownership 3 time it has always been my choice, due to More

by GBOYD90
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jon Shapiro

Sep 20, 2024

NYE Volkswagen responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

May 25, 2024

Dealership Rating
Employee Rating

Courteous kind. Happy. Always going the extra mile with never a bad attitude. Know what they’re doing More

by jen.boulanger12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mike Memery, Jon Shapiro , Jim Guzzardo

May 29, 2024

NYE Volkswagen responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

May 16, 2024

Dealership Rating
Employee Rating

I usually have a great experience but this time I did not, I'm sorry! More

by christyallborty1982
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Kelsey Hughes, Jon Shapiro , Jim Guzzardo

May 17, 2024

NYE Volkswagen responded

Christy. We always aim to deliver a great experience, and appreciate the feedback when we don't meet a customer's expectations. We have forwarded your comments to the General Manager of the dealership.

March 23, 2024

Dealership Rating
Employee Rating

Great service and I was glad they opened early. 👍. I was able to go to work on time. More

by MARISLUVLY74
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kelsey Hughes

Mar 26, 2024

NYE Volkswagen responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

March 08, 2024

Dealership Rating
Employee Rating

Everyone was very helpful and supportive to me and all went well during the time I was there More

by SWAII
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Maxwell O'Conner, Jon Shapiro , Dan Schritz

Mar 13, 2024

NYE Volkswagen responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

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